j2 Global Reviews

Updated June 14, 2015
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j2 Global Chief Executive Officer Hemi Zucker
Hemi Zucker
16 Ratings

Pros
  • Great people working on the sales floor (in 7 reviews)

  • Little things like BBQs, free bagels every Thursday and agent fun days twice a year go a long way (in 4 reviews)

Cons
  • Very top-down management not interested in engineering input, hard work not rewarded (in 3 reviews)

  • The company is cheap, Equimpment is dated, and see how many hoops you have to go through to get a new mouse (in 3 reviews)

More Pros and Cons

24 Employee Reviews

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  1. Helpful (10)

    The CEO, Hemi Zucker, needs to be fired

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Los Angeles, CA
    Current Employee - Anonymous in Los Angeles, CA

    I have been working at j2 Global full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Office location is interesting (heart of Hollywood), easy work, and most of the people are nice. Bagels three times a week and fruit twice a week. Some other pros are..

    - $6 movie tickets
    - Company sponsored events maybe one a quarter
    - Parking is provided for or $90 a month metro reimbursement
    - Nice and friendly co-workers

    Cons

    Where do I start. The CEO, Hemi, is a joke. He only cares about himself and the money he's putting into his own pocket as a result of hard working employees. J2 is terrible to its employees. Let me list a few off for you...

    - $500 max 401k matching per year
    - No annual inflation, cost of living, salary raises
    - Quarterly bonuses are unpredictable and not based on performance. Capped at 5% for the year unless manager takes from other employees
    - No gym reimbursement
    - Health insurance, dental, and vision is expensive to cover family
    - Disability, life, and other forms of insurance needs to be bought separately via Aflac
    - No company perks whatsoever
    - The company is taking away work station cubes and replacing with small desks (No place to rest arms, legs hit separating wall, monitor too close to face, can hear everything from everyone). It is a true sweatshop.
    - Compensation is uncompetitive, or very bottom of industry range
    - No communication whatsoever from CEO, or upper management, on the state of the company. We weren't even told when the company changed its name from J2 Global to J2 Cloud Services.
    - Employees are treated badly when they decide to leave (are told they cannot communicate to anyone about their departure)
    - Going away parties are frowned upon
    - The building is run down. The carpet is stained, the workstations falling apart, bathrooms are dirty, and the temperature is always off
    - Substandard equipment - PCs, laptops, phones, etc. No work mobile phones or reimbursement when working from home, no work credit cards, no nothing
    - The company rarely invests in training, education, or conferences
    - Employees are not allowed to leave early the day before holidays, including Christmas, Thanksgiving, and New Year's.
    - Employees are expendable
    - Corporate culture and morale is the worst I've ever seen.
    - All employees are required to clock in and out, even exempt employees

    Advice to Management

    Top talent at the company is always leaving. Turnover will continue to increase as long as the company continues to devalue employees. Hemi, the CEO, really needs to go.


  2. Helpful (3)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hollywood, CA
    Former Employee - Customer Service Representative in Hollywood, CA

    I worked at j2 Global

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Co Workers provide great team work!

    Cons

    Lack of monetary motivation from Management.

    Advice to Management

    Pay your employees!


  3. Helpful (5)

    No motivation

    Current Employee - Engineering in Hollywood, CA
    Current Employee - Engineering in Hollywood, CA

    I have been working at j2 Global full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Most people are great to work with

    Cons

    The company doesn't know how to motivate and appreciate their employees. Everyone is burn out because there's not enough resources to complete the projects.

    Advice to Management

    Hire more people!


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  5. Helpful (6)

    Got valuable experience but advancement is limited

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at j2 Global full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Immediate manager gave me the slack to run projects and I got valuable experience.
    Business growing very quickly and has impressive reputation.
    Attempts made to encourage employee spirit; holiday parties a few times a year (Thanksgiving, Winter), free bagels 3 times a week, vending machines with cheap sodas and snacks always stocked.

    Cons

    Not a significant corporate ladder to climb, limited room for advancement.
    Pays below median wage for comparable positions.
    Management very tight with expenses, limited bonuses.


  6. Helpful (2)

    Good company to work for to earn more experiances

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable Specialist in Los Angeles, CA
    Former Employee - Accounts Receivable Specialist in Los Angeles, CA

    I worked at j2 Global full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Very strong company with potential of becoming number 1 in the industry

    Cons

    Management needs some improvement specially new starters

    Advice to Management

    Employees to be treated as an asset not a number


  7. Helpful (4)

    Inside Sales.... Will be a waste of your time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Hollywood, CA
    Current Employee - Inside Sales Representative in Hollywood, CA

    I have been working at j2 Global full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Wonderful coworkers. Location, bagel, mon, wend and fri.

    Cons

    Not a good company when it comes to a career. If you looking for a stop until u find something better this is it. Employees are treated poorly. No matter how hard you work. It won't make a difference. Verbal abuse by sale manager, he screams at you on the sales floor in front of your co workers. They play favorites, if you aren't like. You suffer!! Calls are touted to certain people to help them achieve their goals and the rest fight for thr entire month. The Good reps leave, most seasoned people have left due to poor treatment. Those that stay, just want a job. HR will also play politics when it come to the employees. They choose who they like and that who they assist. I've seen things I've never seen in a workplace. Racial slurs by sale manager and NOTHING is ever done. They change your time card when you work overtime. It's a horrible place. As of today, I'll be giving my 2 weeks noting. Don't waste your time. My advise.

    Advice to Management

    Happy employees make a happy company. Show more interest. New management in Sales is badly needed. HR should apply rules to all and not just selected people. We do have laws!!


  8. Helpful (6)

    It all trickles down from the CEO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at j2 Global full-time (More than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some of the people are nice

    Cons

    the CEO Hemi ucker does not even understand the concept of how to treat employees well and keep them happy. It does not even occur to him to benchmark other tech companies. Many tech companies send their employees home early the day before a holiday, he will actually work in the office those days and stay late to ensure no one leaves early. At the quarterly earning dinner he makes the attendees wait outside the restaurant until he arrives, not fun when it is hot out and you are standing in the sun, and he arrives 35 mins late. All benefits or lack there of come from him. The 401k matching is capped at $500/year and what is worse is they state it as 25% matching... with a disclaimer that it is matching up to $2k - a very sketchy way to state it, why even bother.

    Advice to Management

    Get the CEO removed, increase employee moral and focus on organic growth, not just acquisitions ...so much potential.


  9. Helpful (5)

    Not for those who are looking for innovative or evolved environments

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at j2 Global full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There are some really great people, work/life balance, fair compensation, financially strong global organization

    Cons

    Haphazard decision making by management, poor communication, lack of resources, no training, bottlenecks, poor data management, lack of accountability, reactive not proactive, working on Hollywood Blvd is difficult and frustrating.

    Advice to Management

    Focus on setting the foundation before you continue to build. Make sure you have enough and the right resources in place to guarantee success.


  10. Helpful (6)

    Terrible communication and insecure management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Department
    Former Employee - Finance Department

    I worked at j2 Global full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good place for someone who can ignore mismanagement and go along with mediocrity.

    Cons

    The department superiors are insecure and not willing to consider new ideas from others. Existing processes that don't make sense have to be delicately questioned. Not a place for outsiders who have past experience from large established companies. Superiors' poor communication skills have to be tolerated.

    As mentioned by others, this is a place that rewards mediocrity, while giving preference for advancement to people who are willing to cater to the egos of department managers.

    Avoids promoting from within the department. More often than not, outsiders come on board but soon flee when they find out the true nature of management, resulting in a revolving doors effect within the department.

    Understaffing and numerous equipment and software failures result in over work for those who remain.

    All combined, results in frustration, destroyed motivation and a desire to leave this mess behind.


  11. Helpful (5)

    Not a good place to be innovative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at j2 Global full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Interesting conglomeration of businesses and technologies.

    Cons

    Very top-down management not interested in engineering input, hard work not rewarded.



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