lululemon
3.3 of 5 194 reviews
www.lululemon.com Vancouver, Canada 5000+ Employees

lululemon Reviews

Updated Jul 5, 2014
All Employees Current Employees Only

3.3 194 reviews

                             

85% Approve of the CEO

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Laurent Potdevin

(13 ratings)

60% of employees recommend this company to a friend
47 Employee Reviews Back to all reviews
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    1 person found this helpful  

    Disappointing and going downhill

    Lululemon Educator (Former Employee)

    ProsActive people who share the same healthy mindset, lots of goals and development and they spend a lot of time training you. I worked for the company on/off through college and it was always a fun place compared to other retail jobs. The discount was great also!!

    ConsLately I've noticed the quality of products are suffering due to growth - and the company is not being honest. Their business practices are no longer aligned with my beliefs. #Shady
    Management is waaayyy too close to the company, meaning ALL THEY DO is think about lululemon. "Omg, #JobLove!!!"... Excuse me while I #GAG
    The whole "work/life" balance they promote? Sounds great, but everyone hangs out with everyone from work and there is no balance. It's cliquey, promotions are based off of friendships, not qualifications, and if they don't like you, you won't get hours or get promoted.

    Advice to Senior ManagementGo back to the way things were in 2010 and 11 Make quality, unique items that you can't find anywhere else. Stop cheaping out on the discounts you used to give us, stop promo-ing stuff to your friends and give back to the community like we used to. Back in the day, the bottom line was "elevating the world from mediocrity to greatness".. Now it's "how little can we make this for and still sell it for $98"

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good work life balance

    Brand Educator (Former Employee)
    New York, NY

    ProsGood place to work part-time, great discount, free yoga classes, introductions to new workout classes, great co-workers, happy customers, overall healthy work environment.

    ConsI had one Manager that was one of the most inspiring and insightful people I have ever worked with. However, she was often out of the store and the assistant manager was hateful and created a very hostile and unpleasant work environment. There is a lot of pressure to socialize with your co-workers and at times feels like a never ending popularity contest.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Educator

    Anonymous Employee (Former Employee)

    ProsGreat discount, free fitness classes

    ConsThe girls that work here are quite clicky and not very geniune

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    worthwhile, however choose your path wisely

    Keyleader (Former Employee)

    ProsSome of the people at this company are absolutely fantastic individuals and remain some of my closest friends. The focus that is given during your first 6 months here can really help build a strong sense of self and realization of one's goals in life way beyond your time at the company. Especially for the younger staff I worked with the reward of watching their personal growth happen in a relatively short period of time was my most fulfilling memory of my employment here. Meeting and working out with some of the best instructors in my city was also a highlight and the health care package includes complimentary workouts at any studio. I highly advise anyone who thinks they are interested in the company to work for a contract seasonal position to see if it's a good fit.

    ConsThe culture is appealing for sure, however over time it can become exhausting, diminished and hypocritical. Being a member of management made longevity here really taxing as you were expected to give 150% of yourself, your time and energy as a base line to be considered a "good employee". The concept of "worklife balance" is spoken of but too often forgotten about. Upper management is very disconnected from what happens at a store level. Don't expect to have much privacy about your life here, you wanting to keep anything private is considered holding you back from your own development. Vacation time or days off are difficult and I found that the only way to have control over my life balance was to have a group of employees that had each other's backs and would barter coverage when needed (I got you if you get me this day). Compensation is hourly with enhancement of team commission for most positions, how well you do depends mostly on the success of the store location and organization of management. At times you will be pressured into incorporating many workouts at many locations all over your city and that at times can be very stressful and tiring. The quality of the product at times was in question and as a team we were told to keep it under wraps- that rode on my conscious and made me question the moral fiber of the company as a whole.

    Advice to Senior ManagementOverhaul the people who represent management and allow the employees to have more say in the success, culture and moral at their individual stores. Help minimize the public impression of the brand by restricting the founding CEO from making a fool of himself all over the media. Get back to the product standards that built the brand and quit trying to cut corners on quality.

    Yes, I would recommend this company to a friend

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    Good experience

    Educator (Current Employee)
    Seattle, WA

    ProsBased on how the store does, you earn a daily & monthly bonus -- it's a team bonus so it takes out the cut-throat mentality of most sales positions. They pay for your workouts, provide you with life-goal coaching. If you want to see change within the company, it's pretty easy to get ahold of who you need to talk to up at corporate , but seeing changes made from your feedback is a completely different story (might not ever happen). We do talk with the designers once a month to give them guest product feedback, but who knows it if they actually listen.

    ConsI know some people that are Educators for 2+ years PART TIME and are never offered fulltime status, even if they have been promised it by management. Product quality has really gone down the toilet over the past year or so , so it's hard to stand by a brand that isn't 100% transparent. If you have any plans of working for corporate, your best bet is to go somewhere else to get experience (especially if it's specialized) and then come back and apply for jobs at corporate. It's next to impossible to start as an Educator and move up to corporate without having to put up with years of BS and become a Key Leader, ASM, and SM first. Very frustrating.

    Advice to Senior ManagementBe more transparent about hiring. Why are you hiring for stores that can barely give their fulltime staff shifts? Don't make empty promises.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    lulu addic

    Educator (Former Employee)
    Philadelphia, PA

    Prosgreat people, awesome values, people are extremely supportive and writing your goals can be extremely beneficial

    Consworking weekends can be tough, culture of feedback gives power to those who do not deserve it, if you don't want to rise within lululemon you won't get moved up.

    Advice to Senior Managementnone

    No, I would not recommend this company to a friend

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    Be Aware of the lulu-Flavored Kool-Aid

    ASM (Former Employee)

    Prosflexible arrangements and decent work-life balance
    management at least pretends to care
    the company encourages you to think about life after lulu
    get to wear amazingly comfy clothes to work
    all the free workouts you can handle
    for retail - this is likely the best arrangement you'll find (if you're into fitness)

    Consthe creepy group-think that begins to emerge the longer you're there
    you're forced to read out-dated books from the "library" and integrate needlessly into your work
    the favoritism that inevitably plays out when a bunch of former sorority-types work together
    the clothes are too expensive for part-timers (those without massive discounts)

    Advice to Senior Managementconsider taking a bottom-up approach as well as a top-down review system. if you really care as much about your employees as you claim, you ought to be interested in how your managers are performing.

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    Disappointing in the end.

    Educator (Current Employee)
    San Diego, CA

    ProsAttracts a group of people who are positive, upbeat and active. Individuals are inspired to share their love of fitness with the community and the energy the stores have is contagious.

    ConsLack of knowledgable management. People end up in upper level positions as a result of time invested with the company and not as a result of qualifications or managerial skills.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great team, a lot of company jargon, and little room for advancement

    Assistant Manager (Former Employee)
    Los Angeles, CA

    ProsThe people who worked in the store were lovely to work with, the clothes are an easy sell, good pay for managers, free workouts, and each day can be different.

    ConsUpper management often isn't aware what's going on at a store level, store atmosphere and expectations vary depending on who's managing, lack of clear store vision, too many initiatives going on at once, and a lot of company jargon when discussing roles. Very difficult to advance.

    Advice to Senior ManagementTalk less about emotional intelligence and live it. Too many conflicting actionable items causes confusion as to what is actually the stores priority.

    No, I would not recommend this company to a friend

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    Enjoy the people very much. Management over thinks and makes something that should be simple into a major project.

    Educator (Current Employee)

    ProsEnergetic, fun people. Workouts are priority, plenty of opportunity to get involved in more than just showing up for a shift

    Consschedule can be grueling, subjective reviews/feedback that leave you unclear, too much jargon, may never use the word "entrepreneur" again in my lifetime.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at lululemon reviews and ratings — including employee satisfaction and approval rating for lululemon CEO Laurent Potdevin . All 47 reviews posted anonymously by lululemon employees.