lululemon Reviews

Updated September 10, 2014
Updated September 10, 2014
217 Reviews
3.5
217 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Laurent Potdevin
20 Ratings

Review Highlights

Pros
  • They are very health focused and you get two free fitness classes a week at a local studio (in 32 reviews)

  • Stock options, great discounts on quality apparel, lots of free yoga classes (in 26 reviews)


Cons
  • poor scheduling inhibits intended "work-life balance" (in 13 reviews)

  • Upper management is very disconnected from what happens at a store level (in 6 reviews)

More Highlights

55 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great values, poor execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at lululemon full-time for more than a year

    Pros

    Lifestyle, goal oriented, opportunities, health focus

    Cons

    Very little accountability, huge gap between stores and head office, company in general was unrealistically optimistic, bonus structure was not strategic and was much lower then presented in original offer, popularity contest between management, too much focus on 'being cool'.

    Advice to ManagementAdvice

    Need for more organizational leadership at every level, consistency, and professionalism.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Fun people and great dance music

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Educator  in  Chicago, IL
    Former Employee - Educator in Chicago, IL

    I worked at lululemon part-time for more than a year

    Pros

    amazing discount,
    free yoga classes,

    Cons

    Lulu preaches work life balance but the only employees who I saw live that world were the SM and ASM, they spend more time behind closed doors then on the floor. They seem very discounted & clueless about the everyday business. when off the clock they just left, regardless of how busy the store was. they are more interested in their hair appointments or yoga classes then educators!!! or guests

    Advice to ManagementAdvice

    stop treating your store like a secret society of sorority girls and promoting because of "love". Look to grow your company with people that have actual customer service experience and the willingness to motivate and lead others to their goals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    typical retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at lululemon part-time

    Pros

    free workouts, good discount, cute clothes

    Cons

    they think it isnt retail, it is. Everyone needs to get over this whole #joblove, its freakin retail.

    Recommends
    Negative Outlook
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  5. 1 person found this helpful  

    Great Idea, Poor Execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Educator
    Former Employee - Educator

    I worked at lululemon part-time for more than a year

    Pros

    -pays for fitness classes
    -compared to other retail, good option
    -group commission

    Cons

    -no room for growth in company
    -it's retail.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at lululemon

    Pros

    the have a good discount

    Cons

    they have difficult management and key leaders micro manage

    Doesn't Recommend
    No opinion of CEO
  7. 2 people found this helpful  

    Disappointing and going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lululemon Educator
    Former Employee - Lululemon Educator

    I worked at lululemon part-time for more than a year

    Pros

    Active people who share the same healthy mindset, lots of goals and development and they spend a lot of time training you. I worked for the company on/off through college and it was always a fun place compared to other retail jobs. The discount was great also!!

    Cons

    Lately I've noticed the quality of products are suffering due to growth - and the company is not being honest. Their business practices are no longer aligned with my beliefs. #Shady
    Management is waaayyy too close to the company, meaning ALL THEY DO is think about lululemon. "Omg, #JobLove!!!"... Excuse me while I #GAG
    The whole "work/life" balance they promote? Sounds great, but everyone hangs out with everyone from work and there is no balance. It's cliquey, promotions are based off of friendships, not qualifications, and if they don't like you, you won't get hours or get promoted.

    Advice to ManagementAdvice

    Go back to the way things were in 2010 and 11 Make quality, unique items that you can't find anywhere else. Stop cheaping out on the discounts you used to give us, stop promo-ing stuff to your friends and give back to the community like we used to. Back in the day, the bottom line was "elevating the world from mediocrity to greatness".. Now it's "how little can we make this for and still sell it for $98"

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Educator  in  New York, NY
    Former Employee - Brand Educator in New York, NY

    I worked at lululemon part-time for less than a year

    Pros

    Good place to work part-time, great discount, free yoga classes, introductions to new workout classes, great co-workers, happy customers, overall healthy work environment.

    Cons

    I had one Manager that was one of the most inspiring and insightful people I have ever worked with. However, she was often out of the store and the assistant manager was hateful and created a very hostile and unpleasant work environment. There is a lot of pressure to socialize with your co-workers and at times feels like a never ending popularity contest.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Educator

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at lululemon as a contractor

    Pros

    Great discount, free fitness classes

    Cons

    The girls that work here are quite clicky and not very geniune

  10. 1 person found this helpful  

    worthwhile, however choose your path wisely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Keyleader
    Former Employee - Keyleader

    I worked at lululemon full-time for more than 3 years

    Pros

    Some of the people at this company are absolutely fantastic individuals and remain some of my closest friends. The focus that is given during your first 6 months here can really help build a strong sense of self and realization of one's goals in life way beyond your time at the company. Especially for the younger staff I worked with the reward of watching their personal growth happen in a relatively short period of time was my most fulfilling memory of my employment here. Meeting and working out with some of the best instructors in my city was also a highlight and the health care package includes complimentary workouts at any studio. I highly advise anyone who thinks they are interested in the company to work for a contract seasonal position to see if it's a good fit.

    Cons

    The culture is appealing for sure, however over time it can become exhausting, diminished and hypocritical. Being a member of management made longevity here really taxing as you were expected to give 150% of yourself, your time and energy as a base line to be considered a "good employee". The concept of "worklife balance" is spoken of but too often forgotten about. Upper management is very disconnected from what happens at a store level. Don't expect to have much privacy about your life here, you wanting to keep anything private is considered holding you back from your own development. Vacation time or days off are difficult and I found that the only way to have control over my life balance was to have a group of employees that had each other's backs and would barter coverage when needed (I got you if you get me this day). Compensation is hourly with enhancement of team commission for most positions, how well you do depends mostly on the success of the store location and organization of management. At times you will be pressured into incorporating many workouts at many locations all over your city and that at times can be very stressful and tiring. The quality of the product at times was in question and as a team we were told to keep it under wraps- that rode on my conscious and made me question the moral fiber of the company as a whole.

    Advice to ManagementAdvice

    Overhaul the people who represent management and allow the employees to have more say in the success, culture and moral at their individual stores. Help minimize the public impression of the brand by restricting the founding CEO from making a fool of himself all over the media. Get back to the product standards that built the brand and quit trying to cut corners on quality.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Educator  in  Seattle, WA
    Current Employee - Educator in Seattle, WA

    I have been working at lululemon part-time for less than a year

    Pros

    Based on how the store does, you earn a daily & monthly bonus -- it's a team bonus so it takes out the cut-throat mentality of most sales positions. They pay for your workouts, provide you with life-goal coaching. If you want to see change within the company, it's pretty easy to get ahold of who you need to talk to up at corporate , but seeing changes made from your feedback is a completely different story (might not ever happen). We do talk with the designers once a month to give them guest product feedback, but who knows it if they actually listen.

    Cons

    I know some people that are Educators for 2+ years PART TIME and are never offered fulltime status, even if they have been promised it by management. Product quality has really gone down the toilet over the past year or so , so it's hard to stand by a brand that isn't 100% transparent. If you have any plans of working for corporate, your best bet is to go somewhere else to get experience (especially if it's specialized) and then come back and apply for jobs at corporate. It's next to impossible to start as an Educator and move up to corporate without having to put up with years of BS and become a Key Leader, ASM, and SM first. Very frustrating.

    Advice to ManagementAdvice

    Be more transparent about hiring. Why are you hiring for stores that can barely give their fulltime staff shifts? Don't make empty promises.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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