rue21

www.rue21.com

rue21 Reviews

Updated January 28, 2015
Updated January 28, 2015
319 Reviews
2.4
319 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
rue21 President and CEO Bob Fisch
Bob Fisch
152 Ratings

Review Highlights

Pros
  • Employee discount of 25% off merchandise and an almost monthly 50% discount weekend (in 24 reviews)

  • discount, dress code, hands on approach, good work enviroment (in 14 reviews)


Cons
  • Highly unorganized upper management, The company runs like it only has 3 stores instead of 1000 (in 26 reviews)

  • NO WORK LIFE BALANCE, way to much tasking, lack of customer experience (in 12 reviews)

More Highlights

49 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Constant changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Assistant Manager
    Current Employee - Part Time Assistant Manager

    I have been working at rue21

    Pros

    The employee 50% off discount once a month.

    Cons

    Unrealistic task to complete in a short amount of time

    Advice to ManagementAdvice

    Learn how to schedule employees for more coverage within the store

    Doesn't Recommend
    Positive Outlook
  2.  

    great starting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at rue21

    Pros

    This was a great job that I started in high college. I'm now in college and they've always worked with my school schedule. I love my coworkers.

    Cons

    The store can draw some very manner less clientele at times. But that can Happen anywhere you work. The starting wage is low but as an association you do not have a demanding workload.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Amazing people; amazing company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at rue21 full-time (more than 8 years)

    Pros

    Excellent benefits, fun atmosphere, wonderful people!

    Cons

    Work/life balance can be difficult at times. Very high expectations (pro and con)!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Very fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rue21 in Warren, MI
    Former Employee - Rue21 in Warren, MI

    I worked at rue21

    Pros

    THE DISCOUNTS!! Are always keeping you close to the next trend

    Cons

    Irritating people because they can get impatient

    Advice to ManagementAdvice

    Stay upbeat

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    It's nice for now but not forever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rue21 in Greenville, SC
    Current Employee - Rue21 in Greenville, SC

    I have been working at rue21

    Pros

    -fashion is up to date
    -20% off everything
    -ruebucks come in handy when coming back
    -wear what you want just look cute

    Cons

    -cleaning up racks
    -bending over a lot creating back problems for the future and present
    -minimum hours

    Advice to ManagementAdvice

    Give everyone atleast 2 day of work a week.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    "Good place to get started"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at rue21 full-time

    Pros

    Good place to move up, career opportunities, flexible scheduling

    Cons

    Not enough hours, lot of pressure to reach goals even though they aren't a commission-based pay employer

  8.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Ashland, KY
    Former Employee - Sales Associate in Ashland, KY

    I worked at rue21 part-time (less than a year)

    Pros

    The interview process was very easy and was told I had the job the next day. Easy to learn your way around the store and things are organized to make it easy for both the employees and the customers to find why they need.

    Cons

    The store I worked at was too small for the amount of items they had. Could get very messy on a weekend or holidays even with a full staff.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Didn't have to do much

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Associate Stock in Seneca, SC
    Former Employee - Sales Associate Stock in Seneca, SC

    I worked at rue21 part-time (more than a year)

    Pros

    There was a calendar to request off but if you forgot to write it down it wasn't difficult to still be off. I never worked the rush nights.

    Cons

    fold so much. One week i only got 3! hours. Raise is usually only once a year and only .25! Based customer service off of how many fragrances you sold. Hours were cut if you didn't sell the desired amount.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    I can only give my opinion of the one store I work in...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in DuBois, PA
    Current Employee - Sales Associate in DuBois, PA

    I have been working at rue21 part-time (less than a year)

    Pros

    -Good discounts on Associate Appreciation Days which occur nearly every month.
    -Advancement opportunity.

    From what I can tell, each individual store's work environment differs greatly.

    Cons

    -The higher management does not take time to connect with stores and employees.
    -Too much focus on fragrance.
    -Higher management does not account for different store types. I work in a smaller area where we get mostly repeat customers, so if they want the fragrance, they probably already have it.
    -They do not fill positions quick enough.
    -No training.

    Advice to ManagementAdvice

    Train your associates and actually hire people when you need to. Try to hire from within the company. Don't focus so much on fragrance.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Do you rue...I DO!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at rue21 full-time (more than 3 years)

    Pros

    Plenty of room for growth

    Cons

    Sometimes difficult to maintain a work life balance

    Advice to ManagementAdvice

    if you work hard and make it known you are interested in growing, you will definitly be given the opportunity

    Recommends
    Neutral Outlook
    No opinion of CEO

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