rue21

www.rue21.com
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81 Employee Reviews Back to all Reviews

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  1.  

    The longest 3 years of my life.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at rue21

    Pros

    Great for building experience in a retail setting.

    Cons

    Terrible upper management. Too much tasking, not enough focus on customer service or sales.

    Advice to ManagementAdvice

    Invest as much time as you can into bettering the store.

  2.  

    Started out perfect..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at rue21 part-time

    Pros

    Employee discounts, really cool environment, laid back dress code, overall an okay job especially if you like fashion.

    Cons

    You have to meet a high fragrance quota because that's how you determine the amount of hours you're given. We're trained to constantly ask customers even if they say no..my manager also micromanaged me a lot which was annoying . Would give me no hours and then blame me for selling no perfumes, or thefts. Low pay for what they want you to do.

  3.  

    My Rue experience was phenomenal. I enjoyed all aspects of the retail work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate
    Former Employee - Part Time Sales Associate

    I worked at rue21 part-time (less than a year)

    Pros

    You engage in wonderful conversations with a lot of wonderful people from everywhere. You work with a lot young people that you can talk to and relate with.

    Cons

    It is retail, however, I never got hours. It would lessen despite my wonderful work ethic because there was a lady who "sold more fragrances." BC!

    Advice to ManagementAdvice

    Keep an open mind of who you promote. Those are the same people not doing what they are supposed to do or doing it on their own time.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Wichita Falls, TX
    Former Employee - Assistant Manager in Wichita Falls, TX

    I worked at rue21 full-time (more than a year)

    Pros

    Focused on training, I learned a lot about sales and numbers.

    Cons

    The jewelry is always a mess and you never have what you need for a visual. Guys department is tiny and girls clearance is a NIGHTMARE

    Advice to ManagementAdvice

    Get your experience and then keep your options open!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    It's okay

    • Comp & Benefits
    Former Employee - Sales Associate in Concord, NC
    Former Employee - Sales Associate in Concord, NC

    I worked at rue21 part-time (more than a year)

    Pros

    laid back environment, great for high school students

    Cons

    Lame Fragrance is the focus of the company. Sales Associates were blamed many days for not reaching fragrance sales goals but nobody wants their cheap perfumes.

    Advice to ManagementAdvice

    Thank the employees for working hard instead of shaming them for not reaching goals that day.

  7.  

    Great coworkers. Great environment. Little pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution Center in Weirton, WV
    Current Employee - Distribution Center in Weirton, WV

    I have been working at rue21 full-time (less than a year)

    Pros

    Great co-workers. Great teams. Relaxed environment. Everyone is really friendly. Vacation pay. Paid holidays. Benefits. Set hours. Not hard to get time off if it is needed.

    Cons

    Everything is great about working here but the pay. If they would pay a little more for all the hard work that you do it would be worth it more. A lot of people like the job but leave due to pay.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    My experience at rue21 was taxing, yet somewhat rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Morristown, TN
    Current Employee - Sales Associate in Morristown, TN

    I have been working at rue21 part-time (more than 3 years)

    Pros

    I love my team, including my variety of different store managers.
    Aside from a few dud assistant managers, the atmosphere working at rue21 was upbeat and positive.
    Flexible scheduling since my sophomore year in high school until my second year in college.
    Provides opportunity for in-store promotions. .

    Cons

    Minimal training
    Minimal pay
    District Mangers (DM) and Store Managers (SM) try to keep associate and assistant managers pay to a minimum.
    Depending on the store, shipment can be your worst nightmare. (Higher volume stores have stock persons)
    Associates do all dirty work in the store and managers get the praise for any good that comes out of a store.
    Over all pay, tasks, and treatments from managers can come together to overtax and burnout associates.
    Although a sales driver is necessary in any company, rue21 lives, eats, and breathes fragrance almost to the point where the company looks ridiculous.
    One personal experience to demonstrate how obsessive they are about fragrance: the store missed the fragrance goal for the first time in weeks and the district manager came into the store and told the manager that any associate that is not performing or has slacked off, to call in Human Resources and partner to get that associate fired.
    There are two things wrong with this: for one, associates have off weeks and times where they are not on top, nobody is always on top. Two, nobody ever had intentions of calling HR to fire an associate for not performing for one week. HR has too much to worry about. After working there so long as associate, I recognize tactics the company uses to "scare" their associates into shoving fragrance down customers' throats.

    Advice to ManagementAdvice

    Number one piece of advice is to make your associates feel appreciated. Come up with a reward program for each week's top performing seller. Make them feel as if they are a part of the company and not just the manager's slaves. Although many associates are in school and part time, understand when associates are a little under performing. Give that associate a break from register and allow them to recover the store and their fire to want to do good. Once they are there for so long, they often feel used and overlooked from the company. Don't make them feel that way. Let them know their work is appreciated. That goes for Part-Time Assistant Managers to District Managers. To gain respect, you, as a manager, have to have the ability to step off of your high-horse and have respect for those under you.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in Savannah, GA
    Current Employee - Part Time Sales Associate in Savannah, GA

    I have been working at rue21 part-time (more than 5 years)

    Pros

    Great place to work for first job

    Cons

    You get pay less like starting at minimum of 8.

    Advice to ManagementAdvice

    None

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Decent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at rue21

    Pros

    new trends all the time, always something to do

    Cons

    District manager isnt very supportive, and just expects you to deal with your problems alone.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    SO far, so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FT Assistant Manager in Kennesaw, GA
    Current Employee - FT Assistant Manager in Kennesaw, GA

    I have been working at rue21 full-time (less than a year)

    Pros

    Discount, co workers, workers, benefits, promotions

    Cons

    Manager, upper management, hour break, long hours

    Advice to ManagementAdvice

    Get people who are professional.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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