thePlatform Reviews

Updated February 9, 2015
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Jamie Miller and Marty Roberts
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11 Employee Reviews

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  1. A growing company that continues to build on its success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Architect in Seattle, WA
    Former Employee - Systems Architect in Seattle, WA

    I worked at thePlatform full-time

    Pros

    Although the company is a wholly owned subsidiary of Comcast it still maintains independence and creativity. This shines through both from the quality of personnel and the 'platform lifestyle'.
    Good work/life balance.
    For anybody that has worked at small companies or in a junior position at a large company I would strongly recommend trying out thePlatform for a couple years. It is an interesting mix of startup and enterprise.

    Cons

    There is a significant set of existing applications/products and designs that need updating to be 'cloud ready'.

    Advice to ManagementAdvice

    Often business growth happens in stair step patterns and not linearly. Keep the priority on the cloud initiative - once you are over that hurdle there will be a radical acceleration in the ability to develop new features/products and have even higher levels of availability.
    Consider a formal strategy for deprecating older products/features, trying to carry so much forward creates a hidden cost on new development and makes things more complex and fragile than they need to be.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Slow and steady wins the race

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering in Seattle, WA
    Former Employee - Engineering in Seattle, WA

    I worked at thePlatform full-time

    Pros

    Original founders and lots of senior engineers built the company over a long time, so it's a well-functioning team with a good culture, strong technology and sane processes, which is a rare combo in this industry. Great place for engineers to gain experience working on high traffic services. People are smart and generally easy & fun to work with.

    Cons

    As a small enterprise business, it's not flush with cash and sizzling growth like bigger name tech companies, so there aren't any crazy moon-shot projects and resources can spread thin sometimes. Arguably this has helped them sustain over time, but can be good or bad depending on what you want in a company.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Positive work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Seattle, WA
    Former Employee - Engineer in Seattle, WA

    I worked at thePlatform full-time (more than a year)

    Pros

    I enjoyed the challenge of my position as well as my co-workers - they are tackling some huge problems that enterprise customers face. Salary was well adjusted for the work I performed and raises continued that trend. Even though there was always a lot of work to do, I never was prevented from taking vacation. Management was supportive of keeping a good work-life balance.

    Cons

    Although they supported my work-life balance, management worked massive overtime. They never forced this down on us but it was always the example that was set. It required having a strong belief in my need for balance to prevent attempting to work crazy hours. At times, the extreme scope of the problems we tackled and the number of events we had to juggle was stressful.

    Advice to ManagementAdvice

    As the company keeps growing, push the application lifecycle responsibility to the edge. Keep the team developing an application involved with the full lifecycle of it - from planning, testing, deployment, support, maintenance and end-of-lifeing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Fair in all respects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at thePlatform full-time (more than a year)

    Pros

    Large company benefits, small company feel. As a subsidiary of Comcast benefits include subsidized cable and stock options. The teams are small and Agile. Management is accessible, including the CEO. Improvements to the product influenced from the entire organization. Product is of the best in the industry.

    Cons

    Small company means the "corporate ladder" is short for some roles. Unless you move to to another part of the company it can be hard to advance. Management roles are filled by people who have been here for a long time and show no signs of leaving.

    Advice to ManagementAdvice

    Find more ways for employees achieve or advance within the company. It's to easy for people stagnate and not improve. Find ways to cross pollinate the teams in ways that break up the knowledge silos.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at thePlatform full-time (more than a year)

    Pros

    Smart management team with some talented employees. Strong engineering focus and product vision.

    Cons

    Overly opinionated with old school ways of

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful

    great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator in Seattle, WA
    Current Employee - Systems Administrator in Seattle, WA

    I have been working at thePlatform full-time (more than 5 years)

    Pros

    Lots to learn and people here want to help you learn. Constantly raising the bar of what we have to know just to keep up.

    Cons

    Need to hire more people, as the company is growing very quickly, so currently fewer people to handle the work almost double.

    Advice to ManagementAdvice

    Continue to let people know they are needed and get Corporate to keep on track better.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful

    A great way to find out if you like graveyard shifts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Support Engineer in Seattle, WA
    Former Employee - Applications Support Engineer in Seattle, WA

    I worked at thePlatform full-time (more than a year)

    Pros

    Mediocre pay
    Great location in downtown Seattle and International locations
    Benefits after 3 or so months
    Interesting employees

    Cons

    Since it is a subsidiary of Comcast you have to deal with corporate issues, that can be a pain.
    Departments treat the support department with very little consideration.
    Many departments have very different tools and procedures which make integration among them difficult.
    There is a bit of departmental behavior to create extra work to appear busier to management tools.
    HR was one person when I was there, so getting things done sooner than later required constant attention.
    Management seemed to be in a constant flux.

    Advice to ManagementAdvice

    Take more care and hire management that doesn't have to look at numbers and which way they are changing to report if the department is improving or regressing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at thePlatform

    Pros

    Smart people
    Interesting technical challenges
    Good work/life balance
    Really good benefits package
    Backed by Comcast so there are resources for longer term goals

    Cons

    Low turnover rate can sometimes lead to stagnation.
    Lack of career path
    Lack of coordination at senior levels for strategic vision
    No training opportunities

    Advice to ManagementAdvice

    Consider brining in more outside talent
    Ensure that employees have a clear career path
    Offer more training and conference opportunities

    Recommends
    Approves of CEO
  10. Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at thePlatform

    Pros

    thePlatform hires really good people... smart, dedicated, engaged employees. That it is a good place to work is shown by the very low turnover of the staff.
    Good benefit package.
    Being backed by Comcast helps in a slow economy.

    Cons

    Slow to learn from mistakes.
    Little evidence of business analysis.
    Unwillingness to negotiate from a position of strength with customers.
    Unorganized and ad-hoc processes across the company.
    Opportunities for career growth are unclear.
    Lack of training.
    Laissez-faire management style allowing some people to get away with more than you would hope would be allowed.

    Advice to ManagementAdvice

    Listen to employees. Solicit feedback.
    Train employees to be better able to hit the ground running.
    Offer more opportunities to move up within organization.

    Recommends
    Approves of CEO
  11. Good place to work, but repeated problems should be fixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at thePlatform

    Pros

    Good compensation, great work/life balance, interesting projects

    Cons

    A large portion of the organization does not appear to learn from their mistakes. This seems to be par for the course in professional services organizations; however, if the data and resource talent is there, the situation should not happen a second or third time.

    Advice to ManagementAdvice

    Spent time improving your department. Just because it has worked in the past does not mean it could not be improved for the future.

    Recommends
    No opinion of CEO

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