thePlatform

  www.theplatform.com
  www.theplatform.com

thePlatform Reviews

Updated December 18, 2014
Updated December 18, 2014
38 Reviews
4.2
38 Reviews
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Jamie Miller and Marty Roberts
5 Ratings

21 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    There's a reason for low turnover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Developer in Seattle, WA
    Current Employee - Lead Developer in Seattle, WA

    I have been working at thePlatform

    Pros

    It's mind control... we're all turned into zombies by our second anniversary! Brains!
        I jest. I am constantly amazed by not only the skill and intelligence of my co-workers, but also by their great humor and humility. There are so many genuinely nice people working here that you forget sometimes how much they truly know their stuff. We'll be joking about something, break into a succinct diagnostic crazy ninja code guru haiku, then go back to talking about their kid's poo. Even the customary know-it-all alpha geeks will hob-nob with us lesser mortals. The same core of people have been here a while, with several great key additions, so we're in general a bit more mature and reserved.
        This is the perception from the engineering department, anyway. I don't know what those marketing guys are doing, but I'm sure it's not good :)

    Cons

    The benefits package is no Microsoft plan -- we are a subsidiary of Comcast so we get their mediocre plan. Fortunately that's the limit of our daily contact with the mother ship, other than getting free cable and having to gloat at those who are weak and helpless (there is actually a required class on this, but the training system is so bad that no one can find a browser that will actually open the course file. I wish I could say the same for the rest of their lame corporate training stuff). The upper management has gone through a few changes recently; our saintly founder CEO Ian Blaine left and Marty, his replacement, doesn't really have the same level of leadership and charisma, which can certainly be important for the long-term success of a company. The verdict is still out on that. We'll see.

    Advice to ManagementAdvice

    Let us know what's going on, and more importantly, associate the state of our current work with a long-range strategy. We were used to that with Ian but it's not so much now -- knowing how our work plays into our success as a company is extremely important to keep everyone inspired.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great all-around environment to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Support Manager in Seattle, WA
    Current Employee - Senior Technical Support Manager in Seattle, WA

    I have been working at thePlatform full-time (more than 5 years)

    Pros

    Community -
    At thePlatform there is a great community that highlights it’s success. This company is full of freethinking, caring individuals that have welcomed me at every level of the organization no matter what department, group, or team I was working on. I have felt supported from every level of management and have had the opportunity to express myself freely. The culture is best described as a collective of positive, open minded, and vibrant employees that are all in.

    Fast paced work environment -
    There is always something going on. This company is a fast paced environment that will keep you engaged and informed on the latest developments in the industry.

    Innovation -
    This company is not just interested in keeping up with the latest technology we are interested in setting the benchmark for our industry. We have a strong engineering core, dedicated operations department, and a motivated sales and marketing organization that all have the same goal, to be #1

    Cons

    Fast paced work environment -
    The one downfall here is that “There is always something going on”. You must be proactive and set work/life boundaries. Burn out does not typically happen however, at the pace this company runs it is important to be mature and know your boundaries.

    Advice to ManagementAdvice

    Continue to demand excellence and innovation from your employees to maintain the high level of quality that makes up thePlatform.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Seattle, WA
    Former Employee - Senior Software Engineer in Seattle, WA

    I worked at thePlatform full-time (more than an year)

    Pros

    thePlatform is a small subsidiary of Comcast, but don't let that get in the way. Unlike Comcast, thePlatform creates top quality products and takes great care of its customers. thePlatform has a small company feel to it, is run by a top notch and caring executive team, and follows sane processes. By far one of the nicest environments I've ever worked in.

    + Small company feel
    + Competent and caring management -- you feel like part of the team and not just a resource
    + Nice people all around -- you get to work with real human beings, as opposed to selfish, emotionless robots
    + Strong engineers
    + Relaxed and collaborative environment
    + Clean code base
    + Great benefits, including world-class matching 401(k) plan and employee stock purchase plan, and virtually free premium cable and internet services
    + Free snacks and drinks (including healthy snacks such as fruit!)

    Cons

    - Anything that has to do with Comcast (e.g., HR related tools), but there's thankfully very little of that. You mostly forget that you're indirectly working for Comcast
    - Products and services are quite complex, so the learning curve is pretty steep

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Seattle, WA
    Current Employee - Senior Software Engineer in Seattle, WA

    I have been working at thePlatform full-time (more than 3 years)

    Pros

    The people are great and understanding. They know the system is complex, and are willing to give you the time to learn. The environment is laid back and very eco-conscious. It fits the Seattle vibe perfectly.

    People tend to stay here for a long time, which is nice if you are mid-career and looking for challenging work that you can rely on.

    The hiring process sets a high bar, and I think that helps the company maintain high quality employees.

    The managers listen and respond to concerns and the entire team is open to new ideas.

    Cons

    The work is complex and obscure. Good luck explaining what you do at a dinner party.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO

    thePlatform Response

    Sep 12, 2014Recruiting Manager

    Thank you for your comments. We are lucky to have such great managers that are so engaged with their teams, it does keep the level of trust high which allows for that sharing of ideas.
    You're also
    ... More

  6. 2 people found this helpful  

    Great People and Interesting Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer In Test in Seattle, WA
    Current Employee - Software Development Engineer In Test in Seattle, WA

    I have been working at thePlatform full-time

    Pros

    Benefits of a large company (Comcast), but it feels like a small company. The work/life balance is great. For the most part you can go home at the end of the day and not think about work until you come in the next morning.

    Cons

    There is some hr bureaucracy that we have to deal with because of Comcast. The web portal to track vacation days only works in Internet Explorer.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Cool people, interesting problems, great technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at thePlatform full-time

    Pros

    I really like the people I work with: they're smart, they're rational, and they're motivated. When you're trying to decide what to do or how to do it it's a discussion based on merit, not on seniority or politics or random executive "gut feelings". I've made some great friends here and it's cool to work with people you'd want to hang out with outside of the office.

    The people would probably be enough to keep me here, but I also think it's a fun space to be working in: there's so much to figure out in online video and how the TV industry is evolving and to be involved on the cutting edge of it, as people are experimenting and trying new things, keeps you fresh. And we've got a lot of blue chip customers so it's fun to brag about which web sites and events you're behind.

    Lastly, the underlying services we've built are just really strong. At some software-as-a-service companies it's a constant panic to keep everything up and running, long nights, getting woken up at 3 in the morning to figure out why something is jammed in the gears: that happens everywhere, of course, but here things feel more solid (knock on wood)

    Cons

    When you tell people where you work, don't say you work for Comcast, because everyone has an opinion about Comcast. But we've got our own culture. The only time you notice the ownership is when you're stuck watching a backlog of mandatory training videos for an hour or you're battling with their SAP portal to put in vacation time.

    It's also a really lean organization, both in terms of using lean/agile methodologies and the # of people. You'll be asked to do a lot, and you'll have to be good at prioritizing what you work on and to have the strength to push back and set boundaries with your manager when there just aren't enough hours in the day.

    The other part of being a smallish company is that there aren't that many management positions to start with, so if you want to climb, you're not going to make it to the peak unless a manager decides to move on. Instead, you advance by taking on bigger projects and more leadership on those projects, and that's how you get your salary bump.

    Advice to ManagementAdvice

    Quit and make some space for the rest of us! :)

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Startup culture backed up by a large coporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Support Engineer in Seattle, WA
    Current Employee - Applications Support Engineer in Seattle, WA

    I have been working at thePlatform full-time (more than an year)

    Pros

    Agile work process
    Friendly, smart co workers
    Free snacks and drinks
    Awesome location
    Comcast benefits

    Cons

    Slow turnaround times due to bureaucracy
    Not many chances to advance
    Growth spurt slowed after initial burst

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Wonderful Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at thePlatform full-time (more than 8 years)

    Pros

    I felt compelled to write this review after checking out thePlatform's profile on glassdoor and wanted to voice some of my observations/opinions.

    I've seen some reviews for thePlatform here that are just blatantly untrue. I've worked with the company for a substantial amount of time now and feel that I have a pretty good idea about the competencies and culture. I started working at thePlatform at a low-level position and was able to "raise the ranks" as it were. Granted, it took some self-motivation and work to be able to do so, but I would never be one to expect that a position be handed to me.

    It is true that there has been some movement with administration in the past couple of years. Largely this was due to individuals finding greater opportunities be it personal or professional. Which, may I add, was always met with support from the company in whole. Our company does it's best to handle any kind of departures such that it doesn't affect the business/department/individuals and I think it has done an exemplary job.

    I feel like despite the above, management does take the proper actions when an issue is voiced.

    Cons

    Let's see, about 6 months ago it would have been transit compensations... but that has been resolved.

    I really do not have any issues with thePlatform. If I do, I usually voice it to management and they are pretty good about addressing it.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fun and challenging place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at thePlatform full-time (more than 5 years)

    Pros

    thePlatform still has a startup like culture with the added bonus of having the big company benefits that come from being a Comcast company. Since there is a high focus on product development, a consistent stream of new products and features help drive new business and keep the existing customer base happy. There is always an opportunity to work with new technologies and systems as there is still an effort to reinvent and improve wherever possible.

      There are many great people to work and interact with, and most make an effort to be a part of the many company sponsored events like baseball outings, bowling, trivia nights, summer picnics and catered lunches which make for a fun and interactive culture. The open door policy also allows for direct interaction and conversations with executive team who encourage feedback and new ideas.

    Cons

    While the focus on product development makes for an exciting environment, it can often lead to a complicated set of system dependencies, tight deadlines, and choosing new features over the stability of a product. There is also a tendency to overcommit to customers in terms of timelines and cost which often leads to constantly changing priorities as well as emergency fixes and deployments that might otherwise have been avoided.

      Quite often large initiatives get implemented in parallel without a good understanding of the resources needed to bring them to market in a way that's sustainable. This tends to leave them unstable, partially finished, or not profitable. This is likely a result of the constant push for the starting tomorrow's work while not leaving adequate resources to nicely finish up yesterday's work.

    Advice to ManagementAdvice

    Management should continue to encourage the fun culture and the open door policy, as well as consider doing fewer projects with more focused resources to enable more success overall.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Amazing people and a company that cares!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at thePlatform full-time (more than an year)

    Pros

    Coworkers are fun to be around as they are smart and talented at their jobs and also have interesting hobbies and passions outside of work. Even as company has grown to 165+ employees it still seems to have that small company feel. thePlatform does a great job of keeping it's employees happy:
    -Genuinely fun all-company activities that range from monthly catered lunches and birthday celebrations to art-walks, baseball games, bowling, mini-golfing, scavenger hunts, company picnics, CEO breakfasts, BINGO, Trivia Nights, Holiday party... Lots of fun stuff all the time. Heck, just last week for Valentines Day everyone got valentines day cards saying how the company loved us a "latte" and that the company had brought in two traveling Batista to make complimentary drinks all morning.
    -Awesome snack bar with lots of options ranging from healthy stuff like fresh fruit, nuts, cheese to indulgences like chocolate and jelly beans. And of course fully stocked refrigerators with juice/soda...
    -Sweet office location, on 10th and 11th floor of building on 2nd/Madison. In addition to all the nearby lunch spots (and bars) there is an outdoor terrace that stretches the entire south side of the building so you can soak up some sun and eat lunch why looking out at Mt. Rainier and the water.
    -Bicycle Lovers! Lots of folks ride/run/walk to work (I Bike) and it's really nice to have lockers, showers, a safe spot for bicycles to hang in the hallway (plus a bike cage on the bottom floor for those super sunny days when tons of people ride in). Not to mention an active group of riders who get together for rides during lunch.

    -Cohesive Teams

    Cons

    The product is pretty complex and can take awhile to learn all the ins and outs. Even with the new-hire technical training and on-going product deep-dives it will take a long-time to get a good understanding of all the different capabilities within the system.

    Advice to ManagementAdvice

    It's a great team and product headed in the right direction, looking forward to growing and maintaining that small-company feel.

    Recommends
    Positive Outlook
    Approves of CEO

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