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Cisco Systems Customer Support Engineer Interview Question

I interviewed in San Jose, CA and was asked:
"- STP..the works: BPDUs, RP, DPs etc - DHCP IP helper concept - Mac address, multicast, unicast - some analytical how to troubleshoot a link down,,,,what steps - project handling skills etc - Some basic BGP and OSPF AS path number, load balancing OSPF links"
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Part of a Customer Support Engineer Interview Review - one of 1,067 Cisco Systems Interview Reviews

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