Interview Question

Clerk Interview Pittsburgh, PA

"What

erentiates great customer service from legendary customer service?"
Answer

Interview Answer

1 Answer

0

Great customer service is meeting expectations for convenience, for an in-and-out experience. Legendary customer service is leaving an impact and making them remember it and want to come back to CVS in particular. He responded really well to this, which makes sense considering that CVS really pushes for customer loyalty through their ExtraCare Program.

Interview Candidate on Apr 24, 2013

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