View All num of num See all Photos CVS Health www.cvshealth.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 4.2k Reviews 8.8k Salaries 1.0k Interviews 2.8k Jobs Follow Add Interview Follow Add Interview Interview Question Clerk Interview Pittsburgh, PA CVS Health "What differentiates great customer service from legendary customer service?" Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 1 ▼ Great customer service is meeting expectations for convenience, for an in-and-out experience. Legendary customer service is leaving an impact and making them remember it and want to come back to CVS in particular. He responded really well to this, which makes sense considering that CVS really pushes for customer loyalty through their ExtraCare Program. Interview Candidate on Apr 24, 2013 Interviews > Clerk > CVS Health Add Answers or Comments To comment on this, Sign In or Sign Up.