1-800-FLOWERS.COM Interview Questions & Reviews
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Updated Feb 14, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Very Easy” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 1-800-FLOWERS.COM Interviews | Sort by |
Home Agent at 1-800-FLOWERS.COM
Posted Feb 14, 2012
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Feb 2012 (took 5 days)
Interview was a phone interview. The interviewer sounded very scripted and unsure of herself. I got the impression she was being monitored and might have been in fear for her own job. The interview questions were the situational type, i.e. "tell me about a time you handled a difficult customer". No trick questions. The whole call lasted about 20 minutes, and I received a call back with an offer within 3 days.
Interview Questions
Reason for Declining
Upon being given the offer, I was informed that my shift would be 11 1/2 hours per day, six days straight, with no breaks and a 1/2 hour lunch, and possible mandatory overtime. There were no employee perks (that I was informed of, anyway) to help keep up morale. Call center work can be very stressful, so there darn better be something in it for me other than the pay (which is very, very low). My impression of this company is that they do not care much about their employees, so I would not want to work for them. Offer declined.
Other Details
I Applied Online and the interview consisted of a Phone Interview, an IQ/Intelligence Test and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Temporary/Seasonal Home Agent at 1-800-FLOWERS.COM
Posted Dec 6, 2010
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2010 (took a day)
It was more of a "if you're willing to help us out, you're hired" type of interview. They explained the position, asked a couple questions and offered the job. Entire phone call took less than 10 minutes. Easiest interview and job to land.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Grow Performance Coaching Manager at 1-800-FLOWERS.COM
Posted Aug 18, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2008 (took a day)
Interview consisted of a phone, panel interview. On the phone panel was 2 Site Directors and the Senior Manager of QA. Interview lasted 30+ minutes. They were very nice on the phone and made it a pleasant experience.
Interview Questions
Negotiation Details
No negotiating, but it was clear in the job posting what was going to be paid.
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Seasonaly Delivery Driver at 1-800-FLOWERS.COM
Posted Jun 25, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2008 in Phoenix, AZ (took a day)
Was real easy just filled out an application and talked to the manager and I was hired. For a seasonal employee as long as you have a good vehicle and can talk then you have a job.
Interview Questions
Negotiation Details
wasn't any you get paid 6/delivery
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Database Administrator at 1-800-FLOWERS.COM
Posted May 31, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Aug 2008 (took 2 days)
Went for the inverview after a recruiter forwarded to the company. Interview was setup within a few days.
technically the interview was not difficult.
Italked with HR first, then two people interviewed ( including the director ) , followed by VP (I think ).
director was very rough and not courteous
Reason for Declining
low salary
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Service Specialist at 1-800-FLOWERS.COM
Posted Jan 18, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2008 (took a day)
answere there questions. go through a mini test after seeing demo. Then they will email for a phone interview. then after the phone interview if that want to hire you they will email you with start date of training.. 2 weeks paid training all done at your home through the internet.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Virtual" Call Center Representative at 1-800-FLOWERS.COM
Posted Dec 14, 2009
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2009 in Chicago, IL (took 3 days)
An online application, followed by a personality test and customer service skills test. ( about 1 hour) After finishing these tests I qualified for a data entry test. The test was virtual and gave you a brief (10 minute) training course on how to enter order information and use the customer data base. The data entry test was automatic and began with a sample caller asking a question. The screen offered three or four answers that you would respond with if you were actually an agent. You are given about 10 sample callers and as a “virtual agent” need to respond to the callers questions appropriately and enter the data provided by the caller. Such as looking up orders, giving credits, and reshipping items. This test took approximately 1 hour to complete. After successful test completion I was offered a phone interview, and provided with the available time slots. So after completing the online application you are automatically taken to the online testing. The total test time was about 2 – 2 1/2 hours.
The phone interviewer called at the scheduled time and asked me several questions similar to those asked on the customer service skills test such as what would you do if a customer asked to be called “Joe Jones” and your company policy is to address everyone as Mr. or Mrs. The interviewer was going to give me another test but I was not expecting another lengthy test so I could not go on with the interview at that time. I was offered another time to set up this second round of tests but as offered another job, so I never moved forward with this opportunity.
Interview Questions
Other Details
The interview consisted of a Phone Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Copywriter at 1-800-FLOWERS.COM
Posted Oct 25, 2009
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2007 in East Meadow, NY (took a day)
I first met with a nice HR rep, who told me about the benefits and requirements--including MANDATORY OVERTIME FOR ALL on Christmas Eve and Mother's Day. Not in the office--but delivering flowers. Totally inappropriate for such a big company.
The hiring manager was pleasant and forthright about there being no job growth, which I figure is why I didn't get a call back--I'd mentioned that I wanted to find a place to grow. Imagine hearing on an interview that no growth was available from the position they wanted to fill!
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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