1-800-FLOWERS.COM Interview Review
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1-800-FLOWERS.COM Home Agent Interview
Posted Feb 14, 2012 2012-02-14 10:40 PST
1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Feb 2012 (took 5 days)
Interview was a phone interview. The interviewer sounded very scripted and unsure of herself. I got the impression she was being monitored and might have been in fear for her own job. The interview questions were the situational type, i.e. "tell me about a time you handled a difficult customer". No trick questions. The whole call lasted about 20 minutes, and I received a call back with an offer within 3 days.
Interview Questions
Reason for Declining
Upon being given the offer, I was informed that my shift would be 11 1/2 hours per day, six days straight, with no breaks and a 1/2 hour lunch, and possible mandatory overtime. There were no employee perks (that I was informed of, anyway) to help keep up morale. Call center work can be very stressful, so there darn better be something in it for me other than the pay (which is very, very low). My impression of this company is that they do not care much about their employees, so I would not want to work for them. Offer declined.
Other Details
I Applied Online and the interview consisted of a Phone Interview, an IQ/Intelligence Test and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
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