Interview Question

Interview Riverside, CA

1. A mother was looking for a pair of shoes for her 3 year

  old son, but none were on the rack and they asked for help, what would you do? 2. You were ringing up an items for a guest, and the price on one of the item showed price as $19.99, but the guest insisted that it was $17.99, what would you do?
Answer

Interview Answer

1 Answer

3

Q1. I said I'll check the back room to see if there's any in stock, if there isn't then I'll see if surrounding Target stores have the specific shoe. If not, then I collect her information and let her know when it's available. I added that I'll place an order, if possible. Q2. Ring up the the remaining items and call another team member to take the guest to customer service.

Interview Candidate on Nov 21, 2012

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