24 Hour Fitness Customer Service Representative Interview Questions & Reviews

Post an Interview

Web: www.24hourfitness.com | HQ: San Ramon, CA

Connections

Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 2 ratings

1.5

“Very Easy” Interview

Interview Experience [?] Based on 2 ratings

Positive	50%
Neutral	50%
Negative	0%

24 Hour Fitness has 10,301 connections on Glassdoor

See Who You Know

Hide Filters

1–2 of 2 24 Hour Fitness Interviews

Sort by

2.0

Easy Interview

Overall Neutral Experience

Received and Declined Offer

Interviewed Jul 2011 in Foothill Ranch, CA (took a day)

Applied for the job online. I went in to the 24 hour fitness about a week later and met the manager. We set up an interview there for a week later. It was a 1 on 1 interview and she just asked me the standard questions out of the 24 hour interview guide. It was a very relaxed interview but the manager was very unprofessional and was dressed in jeans and a sports jacket. I played college sports in college and the manager did not seem to care or think that would make me a good candidate to work at a gym, the manager only cared about my past work experience and said there was no room for advancement.

Interview Questions

Name one time you went above and beyond the customers expectations?

Answer Question

Other Details

The interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2008 in Pasadena, CA (took 1 week)

24 Hour Fitness does all of its application processing for the gym-level employee via their website: www.24hourfitness.com.

I gained the initial interview by seeing the manager in charge of the appropriate department in-person. My first interview was handled by the Operations Manager and the Assistant Manager at the time. My second interview was done by the Club Manager

Interview Questions

Please describe your most difficult situation with a customer and how you resolved the matter.

Answer Question

Negotiation Details

I was able to negotiate a little bit because of my prior work history. I began at the base level of Service Representative. Initial offer for hourly pay was $8.00.

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Personality Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

You might also be interested in: Interview Questions, Customer Service Representative Interview Questions, 24 Hour Fitness Interview

1–2 of 2 Interviews