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24 Hour Fitness Front Desk Associate Interview Questions & Reviews

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Web: www.24hourfitness.com | HQ: San Ramon, CA

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 3 ratings

2.0

“Easy” Interview

Interview Experience [?] Based on 3 ratings

Positive	67%
Neutral	33%
Negative	0%

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1–3 of 3 24 Hour Fitness Interviews

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3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Mar 2008 in San Francisco, CA (took a day)

Didn't feel like they cared at all

Interview Questions

how can you make it a better place?

Answer Question

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2008 (took a day)

Interviewer will ask general customer service questions regarding how you would handle an angry customer and/or customer complaints. The interview will also contain questions regarding previous experience with angry customers and/or your worst customer service experience and how you handled the situation. If you catch the front desk when they're in desperate need of people they'll hire you almost on the spot. Employee retention is very very poor.

Interview Questions

What was your most difficult customer service experience and how did you handle it?

Answer Question

Why do you think you would be a good employee for 24 Hour Fitness?

Answer Question

Negotiation Details

Unless you set a demand and you have an exceeding amount of customer service experience, expect to be paid minimum wage.

Other Details

The interview consisted of a 1:1 Interview, a Group/Panel Interview, a Personality Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed May 2008 (took 2 days)

once you apply online you have to wait until the job actually calls you back. that process can take up to 2-3 days. then you schedule an interview with the service manager. you come in dressed and you sit down for a while before any body talks to you. My interview was mistakenly scheduled a different day then i wanted. I ended up talkin to the club manager and convincing him that i'm a good fit and i ended being employed the next day.