24 Hour Fitness Interview Questions & Reviews
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Updated Feb 12, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 30 ratings 
“Easy” Interview
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Interview Experience [?] Based on 30 ratings
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See who your friends know who've worked at 24 Hour Fitness and could give you an inside look.
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| 1–10 of 30 24 Hour Fitness Interviews | Sort by |
Service Representative at 24 Hour Fitness
Posted Feb 12, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Santa Monica, CA (took 2 days)
One-on-one with Service Manager First.
Asked about work experience, qualifications and skills that make you (me) qualified for position. (It's a service Job so working as a cashier, customer service skilled jobs.
Asked about your own personal fitness goals. They want to hear how fitness and health is important to your daily routine or LIFE.
They asked me if I knew about 24 Hour Fitness (History, How the Company Came to Be, CEO)
Asked if I have ever visited any 24 "Hour Fitness.
They asked if I knew what A.C.H.I.E.V.E. (Core Values for 24 Hour Fitness) stands for: Accountability, Connected, High Expectations, Integrity, Energized, Versatility, Enjoy what you do.
Know Service Promise: Clean, Friendly & Well Maintained.
Went over hourly pay & benefits/discount
CALLED BACK FOR 2nd Interview
One-on-one with Club Manager.
Pretty much asked the same questions.
(BRING A PRINTED RESUME TO BOTH INTERVIEWS... IT LOOKS MORE PROFESSIONAL!
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More 24 Hour Fitness Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales at 24 Hour Fitness
Posted Feb 9, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Feb 2010 (took 2 weeks)
You will go through 3 diffrent interview process. First the MM,then a week will go by. Then you wil meet with the CM. Then another week will go by you then will meet with MM,CM,Nd Dm. Then about 2 weeks after that background check. In total it will take at least a month to get hired. They work place is very pleasant to work at. They just do not pay very well. You have to have another job in order to keep head above water. Forget about working enough hours for med benifits. If your an Manager its a good place to work. If not forget about
it.
Reason for Declining
They offered me a postion I did not apply for.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
More 24 Hour Fitness Sales Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Management at 24 Hour Fitness
Posted Dec 20, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2009 (took a day)
Only interviewed once with a manager. very easy process.
Interview Questions
Negotiation Details
Limited
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Analyst Intern at 24 Hour Fitness
Posted Oct 8, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in San Ramon, CA (took a day)
First a general phone screening interview with HR. The a 1:1 interview with the director of the finance department, the person that was going to individually hire me and that i would work under. She basically asked me to explain a few things on my resume, how they are relevant to the job position, etc. It seemed that she was mostly looking for a good "fit". No complicated IQ testing/brainteasers. The environment in the office is extremely laid back, can pretty much wear whatever you want, the people are very very nice and helpful.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Membership Counselor at 24 Hour Fitness
Posted Oct 6, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 2 weeks)
I initially applied online and after about 2 or 3 months I received a phone call to come in for an interview. My first interview was with my direct supervisor and my second interview was with the club manager. The questions were pretty basic. Just know that they put a lot of emphasis on their mission statement, service promise, and core values so do your homework on that before the interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Service Representative at 24 Hour Fitness
Posted Sep 12, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in Seattle, WA (took 1 week)
First, I was interviewed my the service manager then, the club manager.
Question that I was asked:
Why work at 24 Hour Fitness?
What would I do if I had problems or was bothered with a co-worker?
How I have dealt with difficult customers.
If I mind doing cleaning duties, keeping the facility clean.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More 24 Hour Fitness Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Personal Trainer at 24 Hour Fitness
Posted Aug 19, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 (took a day)
After submitting online application. I used trial membership at club and introducted myself. Few days later, received a phone call and set up interview for a week later.
Interview Questions
Negotiation Details
No negotiating, commission rates were shown.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Background Check.
More 24 Hour Fitness Personal Trainer Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Service Representative at 24 Hour Fitness
Posted Aug 17, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in San Bernardino, CA (took 3 weeks)
Applied online (which included agreeing to a background check and a multiple choice personality test) which was followed up by a quick phone interview which resulted in an invitation for a group interview. The group interview involved 2 managers and about 17 applicants. Of those 17, I was the only 1 invited to a 1:1 interview with the service manager. After that interview I was asked back for a 1:1 interview with the club manager. The process took several weeks and they were not always very reliable about answering the phones but the offer eventually came. The work place is a bit unreliable however in that they know how harsh the economy is and feel free to twist your arm on hours and such because finding another opportunity is so rare and difficult. Also if you annoy them for some reason they are well-known for just cutting your hours down to like one shift a week until they feel less annoyed or inconvenienced. The job is easy though and is a good fit for students.
Interview Questions
Negotiation Details
There is not really any negotiations to be had. They know the economy and job market are tough and offer minimum wage for part-time hours without any benefits.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Personality Test and a Background Check.
More 24 Hour Fitness Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Personal Trainer at 24 Hour Fitness
Posted Aug 11, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Houston, TX (took a day)
Responded to a job fair. Signed in and was called after about 20 minutes. The interviewer asked if I was certified and I showed him my certification, and then he proceeded to ask me questions about my past jobs. Sales experience, how I've handled difficult customers, etc.
The interview went very well, but I live far away from this location so he is going to recommend me to a club nearer to me. Overall, very good experience. I will say if you don't have your cert, it's going to be a short interview.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
More 24 Hour Fitness Personal Trainer Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Manager at 24 Hour Fitness
Posted Aug 8, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2010 in San Ramon, CA (took 3 weeks)
First call was from internal recruiter-Sulton Moore.
Second interview with with 3 people who worked in marketing/research.
Sulton called to tell me I had the job and what was my salary range. I gave him range and he said he would call back with offer details. I canceled my other interviews for that week.
Then we played telephone tag for over a week, and then he said I had no offer, because he did not put in writing. I was devastated.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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