Glassdoor is your free inside look at 24 Hour Fitness interview questions and advice in Los Angeles, CA. All 7 interview reviews posted anonymously by 24 Hour Fitness employees and interview candidates.
24 Hour Fitness Interview Questions & Reviews in Los Angeles, CA Area
Getting the Interview 7 Interviews
Interview Experience 7 Ratings
Personal Trainer II at 24 Hour Fitness
No Offer – Interviewed in Northridge, CA Jul 2011 – Reviewed Oct 30, 2012
Interview Details – I was interviewed by 5 different managers at the time of hire. Additionally I was the one that had to communicate interest, this means that I had to call each and every time to set an interview time/date. Also I was asked to come back to the gym multiple times do to scheduling errors on the part 24 Hour Fitness so that I actually had to go the gym on five separate occasions over a five week period. I was put off by the general manager as he came across as pompous and proud of the hoops that I had to go through to be hired as a trainer. However the best interview was conducted by the Fitness Manager who asked thorough questions and determined if I would be a good addition to the gym structure.
Interview Question – You see an employee go to the drinks and take a drink what do you do? The gym is set up that a person can pay prior to selecting the drink and when I asked for clarification I was told to always assume that the person did not pay. View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Service Representative at 24 Hour Fitness
Accepted Offer – Interviewed in Santa Monica, CA Dec 2011 – Reviewed Feb 12, 2012
Interview Details –
One-on-one with Service Manager First.
Asked about work experience, qualifications and skills that make you (me) qualified for position. (It's a service Job so working as a cashier, customer service skilled jobs.
Asked about your own personal fitness goals. They want to hear how fitness and health is important to your daily routine or LIFE.
They asked me if I knew about 24 Hour Fitness (History, How the Company Came to Be, CEO)
Asked if I have ever visited any 24 "Hour Fitness.
They asked if I knew what A.C.H.I.E.V.E. (Core Values for 24 Hour Fitness) stands for: Accountability, Connected, High Expectations, Integrity, Energized, Versatility, Enjoy what you do.
Know Service Promise: Clean, Friendly & Well Maintained.
Went over hourly pay & benefits/discount
CALLED BACK FOR 2nd Interview
One-on-one with Club Manager.
Pretty much asked the same questions.
(BRING A PRINTED RESUME TO BOTH INTERVIEWS... IT LOOKS MORE PROFESSIONAL!
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service Representative at 24 Hour Fitness
Declined Offer – Interviewed in Foothill Ranch, CA Jul 2011 – Reviewed Aug 8, 2011
Interview Details – Applied for the job online. I went in to the 24 hour fitness about a week later and met the manager. We set up an interview there for a week later. It was a 1 on 1 interview and she just asked me the standard questions out of the 24 hour interview guide. It was a very relaxed interview but the manager was very unprofessional and was dressed in jeans and a sports jacket. I played college sports in college and the manager did not seem to care or think that would make me a good candidate to work at a gym, the manager only cared about my past work experience and said there was no room for advancement.
Interview Question – Name one time you went above and beyond the customers expectations? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Personal Trainer at 24 Hour Fitness
Declined Offer – Interviewed in Hermosa Beach, CA Jun 2011 – Reviewed Aug 3, 2011
Interview Details – Hiring was pretty straight forward. They pretty much start by asking you to tell them about your background. They will ask about different situations, and ask how you will deal with it. How will you handle the situation? The questions are pretty easy, but you better have some good answers.
Interview Questions
- Tell me about your background? View Answer
- How would you handle a situation with a unhappy employee? View Answer
Reason for Declining – I received another offer.
Helpful Interview?
Yes |
No
Problem with this interview?
Membership Manager at 24 Hour Fitness
Declined Offer – Interviewed in Los Angeles, CA Jul 2010 – Reviewed Jul 20, 2010
Interview Details – I cut the interview short because the guy interviewing me apparently thought I wanted to be a membership counselor. I don't do minimum wage or commission I am a week shy of a degree in management with a large background in IT as well. Either way when he started talking about selling selling selling I cut him off politely and let him know I did not apply for that- therefore I did not want to waste his time or my own as I was not interested. Got up and left.
Interview Question – They were basic interview questions. Answer Question
Reason for Declining – False advertisement in the job description.
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at 24 Hour Fitness
Accepted Offer – Interviewed in Mission Viejo, CA Dec 2008 – Reviewed Feb 26, 2010
Interview Details – The overall process is pretty easy , the first thing you do is apply online using a online personality test. If you can pass that the next step is to call the club you work at to make sure you they got it and that you passed. After you go in you meet with the general manager or regional manager and they ask you mostly behavioral questions .
Interview Question – Why do you feel you fit into the 24 hour fitness culture ? Answer Question
Negotiation Details – Can be done, need other offers for leverage
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service Representative at 24 Hour Fitness
Accepted Offer – Interviewed in Pasadena, CA Apr 2008 – Reviewed May 8, 2009
Interview Details –
24 Hour Fitness does all of its application processing for the gym-level employee via their website: www.24hourfitness.com.
I gained the initial interview by seeing the manager in charge of the appropriate department in-person. My first interview was handled by the Operations Manager and the Assistant Manager at the time. My second interview was done by the Club Manager
Interview Question – Please describe your most difficult situation with a customer and how you resolved the matter. Answer Question
Negotiation Details – I was able to negotiate a little bit because of my prior work history. I began at the base level of Service Representative. Initial offer for hourly pay was $8.00.
Helpful Interview?
Yes |
No
Problem with this interview?
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24 Hour Fitness – Why Work for Us?
More Than a Career • A community › We work and play as a team to create an exceptional experience for all. • A lifestyle › We make fitness a way of life, for ourselves and the people we inspire. Who We Are… — Full Overview
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