24 Hour Fitness Service Representative Interview Questions & Reviews
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Updated May 14, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
“Easy” Interview
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Interview Experience [?] Based on 5 ratings
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| 1–5 of 5 24 Hour Fitness Interviews | Sort by |
Service Representative at 24 Hour Fitness
Posted May 14, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2011 (took 5 days)
They call by phone, then they offre a panel or one on one interview depending on the manager's availability.
Interview Questions
Negotiation Details
no negotiating, they pay as little as possible.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Service Representative at 24 Hour Fitness
Posted Feb 12, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Santa Monica, CA (took 2 days)
One-on-one with Service Manager First.
Asked about work experience, qualifications and skills that make you (me) qualified for position. (It's a service Job so working as a cashier, customer service skilled jobs.
Asked about your own personal fitness goals. They want to hear how fitness and health is important to your daily routine or LIFE.
They asked me if I knew about 24 Hour Fitness (History, How the Company Came to Be, CEO)
Asked if I have ever visited any 24 "Hour Fitness.
They asked if I knew what A.C.H.I.E.V.E. (Core Values for 24 Hour Fitness) stands for: Accountability, Connected, High Expectations, Integrity, Energized, Versatility, Enjoy what you do.
Know Service Promise: Clean, Friendly & Well Maintained.
Went over hourly pay & benefits/discount
CALLED BACK FOR 2nd Interview
One-on-one with Club Manager.
Pretty much asked the same questions.
(BRING A PRINTED RESUME TO BOTH INTERVIEWS... IT LOOKS MORE PROFESSIONAL!
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Service Representative at 24 Hour Fitness
Posted Sep 12, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in Seattle, WA (took 1 week)
First, I was interviewed my the service manager then, the club manager.
Question that I was asked:
Why work at 24 Hour Fitness?
What would I do if I had problems or was bothered with a co-worker?
How I have dealt with difficult customers.
If I mind doing cleaning duties, keeping the facility clean.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Service Representative at 24 Hour Fitness
Posted Aug 17, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in San Bernardino, CA (took 3 weeks)
Applied online (which included agreeing to a background check and a multiple choice personality test) which was followed up by a quick phone interview which resulted in an invitation for a group interview. The group interview involved 2 managers and about 17 applicants. Of those 17, I was the only 1 invited to a 1:1 interview with the service manager. After that interview I was asked back for a 1:1 interview with the club manager. The process took several weeks and they were not always very reliable about answering the phones but the offer eventually came. The work place is a bit unreliable however in that they know how harsh the economy is and feel free to twist your arm on hours and such because finding another opportunity is so rare and difficult. Also if you annoy them for some reason they are well-known for just cutting your hours down to like one shift a week until they feel less annoyed or inconvenienced. The job is easy though and is a good fit for students.
Interview Questions
Negotiation Details
There is not really any negotiations to be had. They know the economy and job market are tough and offer minimum wage for part-time hours without any benefits.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Service Representative at 24 Hour Fitness
Posted May 7, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2008 (took 2 weeks)
Since the club was just opening it took so long for me to hear back after my first interview. It was basic questions about myself and then about two weeks later I got called for a second interview with the club manager. She was really nice and asked me about my strengths and weaknesses, also about a time that I was under a lot of pressure. I thought it was a bit excessive for a small part time job position
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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