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7-Eleven Interview Questions & Reviews

Getting the Interview  59 Interviews

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19%
13%

Interview Experience  57 Ratings

50%
29%
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59 interview experiences
Updated May 4, 2013
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Interview Outcome:   All No Offer Received Offer

Sales Associate at 7-Eleven

Accepted Offer – Interviewed in Rancho Cordova, CA Jun 2008 – Reviewed Jul 9, 2012

Interview Details – I went in the store to ask for an application. I submitted the application the next day. A couple of days later I received a call asking for me to come in. The owner was dressed in a casual pants and the 7 - Eleven uniform. I wore a dress shirt and pants.

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Cashier at 7-Eleven

No Offer – Interviewed in Pompano Beach, FL Aug 2011 – Reviewed Jul 5, 2012

Interview Details – Completed application based on online ad. Called for interview; simple quesitons about background expereince. Focuesed on my availabity to work. I was not really interested in late nights. Probably why I was not called back

Interview Question – Tell me about a time you had make an important decision when the boss was not there?   View Answer

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Field Consultant at 7-Eleven

Accepted Offer – Interviewed in Willow Grove, PA Sep 2008 – Reviewed May 29, 2012

Interview Details – Initial phone interview was with a recruiter who seemed like he just wanted to get through the process. He told me more than he asked. Second phone interview was with the Manager I got hired with. I also did a face to face with the Manager and his boss, followed by a HR phone interview. I also did a day-on-the-job ride with a senior consultant. He was probably the smartest person throughout the entire hiring process. Most of what he said was the truth and most helpful in helping me understand what I was getting into

Interview Questions

Negotiation Details – There seemed like there was little room to negotiate but I was able to get HR to few in a few more based on prior experience

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District Manager at 7-Eleven

Accepted Offer – Interviewed in Philadelphia, PA Mar 2010 – Reviewed May 18, 2012

Interview Details – Easy

Interview Question – what are your weaknesses   Answer Question

Negotiation Details – Recruiter negotiated

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Store Manager at 7-Eleven

Accepted Offer – Interviewed in Philadelphia, PA Dec 2011 – Reviewed Apr 30, 2012

Interview Details – Reached out to by recruiter, who did an initial phone screen with me, another phone screen with management recruiter, one on one interview with FC, and background check as well

Interview Question – What are some of your strengths and weaknesses   Answer Question

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Cashier at 7-Eleven

Accepted Offer – Interviewed in Los Banos, CA Apr 2010 – Reviewed Apr 18, 2012

Interview Details – Talked with owner show her reference letter signed up next day.

Interview Question – Why I should hire you?   Answer Question

Negotiation Details – Easy

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Field Consultant at 7-Eleven

No Offer – Interviewed in Las Vegas, NV Mar 2012 – Reviewed Mar 11, 2012

Interview Details – I completed the online app on the 7-Eleven website and the following day received an email from a recruiter. He set up an interview with him over the phone a couple days later. After a short 15 minute phone interview with him, they had me take a short, 35 question online personality test. I passed that and he set an interview with me and two market managers for the following week. The next day, they moved me along to the next stage, a ride-a-long with a current FC. I spent a half day with her, during which time I had to take a short math/personality test which consisted of approximately 25 questions. After my time with the FC, I was moved along to the final steps, which were two nearly identical phone interviews with the zone manager and the HR manager on two different days the following week.

In general, it was a fairly simple interview process. However, it was completely drawn out. Most of the interviews were identical to one another; you would think the zone managers would trust their market managers' feedback versus spending more time asking the same questions over and over. This type of interview often leads me to believe the culture of the corporation could be exceptionally micromanaging and controlling, and that typically is not a good fit for my personality.

In the end, the recruiter called me and said they were offering the position to the other person who made it to the final stages, but they were interested in keeping me on deck for a position when it opens. I agreed to continue staying in the running, but I'm not 100% sure I would accept the position if offered. It really seems to be a lot of work, but if the paycheck is there, it could be worthwhile.

Interview Questions

  • Tell me about a time when you were faced with a disgruntled customer and how you handled it.   Answer Question
  • On a scale of 1-10, rate how you feel you would fit with 7-Eleven and why.   Answer Question

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Bakery Manager at 7-Eleven

No Offer – Interviewed in Oklahoma City, OK Aug 2011 – Reviewed Aug 30, 2011

Interview Details – Found an ad on CL for a Bakery Manager. I have been in the catering and events industry for 7 years. Sent resume by email on Friday, called on Monday, interview on Tuesday. Showed up at HQ, no one knew I was supposed to be there, the interviewer was late, (after they called around at my request- they tried to send me away, believing that I had no interview- was treated like I was trying to sleaze my way in!) after the interviewer finally showed up (ten minutes late) I was made to wait an additional twenty minutes. Brought into a conference room, and he began by asking me questions, fast, chronological, rapid fire questions- where did I come from, grow up, move to, what next, what next, etc. Example:
INT: "So, Candidate, how did you manage to move to Oklahoma from where you came from?"
ME: "Well, my dad was military.." (interrupted)
INT: "Great, great, what did you do next, was he army or air force"...
ME: (thinking) Which question am I supposed to answer?

And it continued on in that vein for an hour- me trying to answer questions (totally irrelevant to the subject matter, in my opinion. I mean, shouldn't you care more about what I can do in terms of production and baking, business development and marketing than whether or not my dad was army or air force? And where the bar was that I tended back in 1995? And what I thought of Oklahoma weather? Who gives a bloody damn?) and being pretty constantly interrupted. I think the term is "run roughshod over". In the middle of the interview, he made the remark that "a woman like yourself needs to know that a bakery is a dirty business, and involves getting dirty and even having to do some of the bakery work herself". I don't know if it was the height that my eyebrows got to, or the way I practically crawled over the table into his face and told him, "listen, mister. You haven't SEEN dirty work until you have PERSONALLY made lunch for 750 people because one of your cooks didn't show up for an event" that he took me a little more seriously. Figuring I had already lost the job, I took the gloves off and just kicked back and enjoyed the remaining two hours of the interview. I interrupted him as often as he interrupted me, shot back a couple of comments (like, "What was I expected to do? Show up in dirty cook's whites with barbecue sauce on my face and flour on my hands? This is a management position- I wore a SUIT. Appropriately.") Anyway, he told me that in about 3-4 weeks I could expect either a phone call (good) or the "dreaded letter" (bad). I shook his hand and walked out, went home, fixed myself a stiff drink, and laughed. That man knows more about me than my best friend, my mother, and my ex-husband combined. The interview was so thorough, I felt like he should have bought me dinner first, lol.

Meanwhile, I have decided to take a position I had on offer from a large supermarket bakery as Bakery Manager. I have not bothered to call them and ask them to take me off their candidate list, if a "woman like myself" is still on there, lol. :) Good luck!

Interview Question – What next? What Next? Every step of my life from 18 to 35 was chronicled in detail.   View Answer

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Market Manager at 7-Eleven

No Offer – Interviewed in Dallas, TX Apr 2011 – Reviewed May 5, 2011

Interview Details – After several phone interviews with several people and several phone calls to schedule a face to face interview I was then asked to fly to Dallas. Then after flying to Dallas I was interviewed again asked the same questions by 3 different people for 3 long hours all while never being offered anything to eat or drink for lunch then asked to take a skills test. I was rushed to the airport almost missing my flight waited 3 weeks and called and told I didn't pass the test. Thanks but no thanks. They aren't looking at your skills or experience they are looking at your test results. Good luck to anyone that interviews with them.

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Business Intelligence at 7-Eleven

No Offer – Interviewed in Dallas, TX Feb 2011 – Reviewed Apr 25, 2011

Interview Details – The interview was based on a phone interview with the recruiter who short-listed candidates. I had an informal chat session with the hiring manager at a coffee shop. Then, I was called in for an in-person interview at 7-Eleven's corporate HQs. I was also given a walkaround their office and found the discussion very professional and engaging. But, there was a hiring freeze and the position I was interviewing for was no longer available.

Interview Question – Discuss something that's not mentioned in your resume, and relates to this position.   View Answer

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