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Accenture MCDP - Business Analyst Interview Question

I interviewed in New York, NY and was asked:
"A Chief Marketing Officer has hired us to solve a surplus of errors reported from other departments about the proof-reading department. He just wants the errors to "go away". How would you start to solve this issue?"
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Part of a MCDP - Business Analyst Interview Review - one of 2,922 Accenture Interview Reviews

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