T.K. Maxx

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T.K. Maxx Sales Associate Interview Question

I interviewed in Northampton, England (UK) and was asked:
"A customer is really rude to you at the fitting room because she wants to take more articles of clothing in to try on but you have informed them that they are alowed only 6, how would u handle them?"
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Part of a Sales Associate Interview Review - one of 16 T.K. Maxx Interview Reviews

Answers & Comments

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I would firstly explain to the customer that i am not authorised to permit them to take in more than the number stated, and then i would offer to pass them the other articles of clothing once then have tried on and made a decsion on the clother they have already take in with them.

- Interview Candidate on Jul 22, 2012

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