J. C. Penney

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J. C. Penney Customer Service Associate Interview Question

I interviewed in San Antonio, TX and was asked:
"A customer throws all the clothes off a counter, then proceeds to sit upon that counter. Its the end of a long work day, you are tired and want to get home. what do you do?"
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Part of a Customer Service Associate Interview Review - one of 630 J. C. Penney Interview Reviews

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I told the interviewer that i would probably laugh to myself, then pick up the clothes ,with a smile, and fold them to the side of the customer. wait till he/she leaves and place them back where they were. Perhaps have a little friendly conversation with the customer.

- Interview Candidate on Jul 20, 2011

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