View All num of num See all Photos Bain & Company www.bain.com Overview Reviews Salaries Interviews Jobs Photos Benefits 721 Reviews 1.2k Salaries 446 Interviews 37 Jobs Follow Add Interview Follow Add Interview Interview Question IT Support Specialist Interview San Francisco, CA Bain & Company A user is having trouble downloading a file from the file server - it downloads but it does so extremely slowly. What could be the problem? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ As with many IT support related questions its not necessarily about the right answer but rather how do you get there? In these situations it is best to go back to basics and go through your normal routine of trying to figure out a resolution i.e asking questions, testing theories, and trying different possible resolutions or finding possible causes. Interview Candidate on Aug 1, 2013 Interviews > IT Support Specialist > Bain & Company Add Answers or Comments To comment on this, Sign In or Sign Up.