ABC Financial Interview Questions

Updated Jul 24, 2014
Updated Jul 24, 2014
6 Interview Reviews

Interview Experience

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Candidate Interview Reviews

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  1.  

    Customer Care Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    There is a three part to the hiring process. There is a seminar and two interviews. This is a work at home position, so they want to make sure that your system is up to par and you have great internet services. Overall its a very easy interview, but make sure you focus or tie everything into customer serivce.

    Interview Questions
    Negotiation Details
    No Neg.
    Accepted Offer
  2.  

    Help Desk Interview

    Anonymous Interview Candidate  in  Sherwood, AR
    Anonymous Interview Candidate in Sherwood, AR
    Application Details

    I applied online. The process took 2 weeks - interviewed at ABC Financial in April 2012.

    Interview Details

    An HR representative called me and conducted a brief phone interview, then scheduled me for an interview with the hiring manager.

    I met with the hiring manager and another help desk representative and answered standard interview questions.

    Everyone was very helpful and knowledgeable.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Travel Technical & Trainer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at ABC Financial.

    Interview Details

    Contacted by email, provided with one interview time. Interview was a in group interview setting, completely unexpected. Interview lasted about 45 minutes but wasn't actually interviewed by staff, instead was provided with interview questions to ask another applicant. After interviewing the applicant sitting across from you, the applicant interviewed you and recorded the answers of the sheet provided. You were then asked to briefly talk about the person you interviewed. Afterwards, you were asked to briefly tell something about yourself that was not known. All this happened in front of the interviewers and room full of other applicants.

    Interview Questions
    • Ask to give a specific scenario where a customer was upset and how you handled the situation.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  North Little Rock, AR
    Anonymous Interview Candidate in North Little Rock, AR
    Application Details

    I applied through a staffing agency. The process took a day - interviewed at ABC Financial.

    Interview Details

    When I started they were using a staffing agency and you were a temp-to-hire, with reduced pay, altered attendance policy and no benefits for 60 days. They mass interview you, with a panel of "judges" from management that rotate between tables asking questions.

    Interview Questions
    • I think the most trapping question was, "How often do you feel it is acceptable to absent in a year?" Obviously saying never is unrealistic but anything else makes it seem like you plan to be absent often.   View Answer
    Accepted Offer
    Neutral Experience
    Difficult Interview
  6.  

    Data Conversion Manager Interview

    Anonymous Interview Candidate  in  Sherwood, AR
    Anonymous Interview Candidate in Sherwood, AR
    Application Details

    I applied through other source. The process took 2 weeks - interviewed at ABC Financial in March 2012.

    Interview Details

    The recruiter conducted a resume/application screen and then scheduled interviews with the hiring manager and the current person in the position.

    The interview was about 45 minutes, consisting of a candidate presentation of how I would perform the job and fit into the company and team.

    The HR recruiter was very helpful and stayed in communication throughout the process.

    Interview Questions
    • Explain what steps you would take to fit into the existing work team?   View Answer
    • Describe your experience in brining new customers onboard, including data conversion activity   View Answer
    No Offer
    Positive Experience
    Difficult Interview
  7.  

    Phone Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a day - interviewed at ABC Financial in January 2012.

    Interview Details

    They asked about strengths and weakness. How I dealt with difficult customer. They asked what my background was. The guy was kind of cocky so I couldn't tell if he was like that or just rude.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

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