ACD Direct Interview Questions

3 Interview Reviews

Interview Experience

Interview Experience

50%
50%
0%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1. 1 person found this helpful  

    Customer Services Interview

    Anonymous Interview Candidate  in  Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 3 weeks - interviewed at ACD Direct in October 2011.

    Interview Details

    Telephone interview and online application with voice sample.

    Interview Questions
    • No difficult questions were asked in interview, standard interview questions.   Answer Question
    Negotiation Details
    No Negotiation on Interview
    Accepted Offer
    Average Interview
  2.  

    Work At Home Call Center Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 days - interviewed at ACD Direct in May 2010.

    Interview Details

    Super easy online evaluations where your skills are tested and I believe there is a personality test. The interview itself was quite basic with no surprises. I believe the "hardest" question was, what is something negative others might say about you. I remember saying that typically people don't insult me to my face...and the interviewer thought that was funny. Quite basic and it is shocking when I hear that someone doesn't get hired because they make money from everyone they hire. You on the other hand should not expect to make more than pocket change from them.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  3.  

    Work-at-home Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at ACD Direct in August 2009.

    Interview Details

    Standard interview for work-at-home agent job. Behavioral interview, asked about former job experience, likes and dislikes, interviewer was friendly and had previous experience with job. Background check must be paid for by applicant (I believe about $35). Reputable firm though and this was not a problem since other similar firms also charge for this. You can wait for a long while before hearing from them (months-year) after your initial online application.

    Interview Questions
    Negotiation Details
    no negotiation, strict criteria as to pay, training is not paid for, easy to understand breakdown of pay rates.
    Accepted Offer
    Positive Experience
    Average Interview

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