ADP Outside Sales Representative Interview Questions & Reviews
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Updated Feb 10, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 11 ratings 
“Average” Interview
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Interview Experience [?] Based on 11 ratings
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| 1–10 of 11 ADP Interviews | Sort by |
Outside Sales Representative at ADP
Posted Feb 5, 2012 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2012 (took 1+ week)
First Interview: The first step is an in person interview with the branch manager and someone else.
Second Interview: 1) Two consecutive 1:1 interviews, one 2:1 interview, 1 roleplay, 1 ride along. The interview process is from 8 am - 5 pm
The interviews aren't too hard, but some people will try to be tough on you. It's some basic and some more in depth stuff.
Interview Questions
Reason for Declining
It's a great job with a great company, but I've done the door to door gauntlet in an internship before. It honestly sucks.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Outside Sales Representative at ADP
Posted Feb 10, 2012
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5.0
Very Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2012 (took a day)
I applied for two outside sales positions. I have almost ten years of solid B2B sales experience with a track record of being the top producer on my sales team. This position would be entry level for me. My resume and cover letter are terrific, and my references are perfect. I even contacted the specific recruiters by email when applying to these two positions to express my interest. I never heard back on either - not a peep. I won't apply for another position at ADP, considering their lack of tact when dealing with applicants. At least have the professional courtesy to respond to an application, even if it's to turn that applicant down. I believe ADP is more concerned with a degree than they are with experience.
Interview Questions
Helpful Interview?
Yes |
No
Inappropriate?
Outside Sales Representative at ADP
Posted May 28, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in Elk Grove Village, IL (took 3 weeks)
Great Company, Cares about its Employee. Interview Process was fun. They were just looking for someone more experienced.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Presentation and an IQ/Intelligence Test.
Helpful Interview?
Yes |
No
Inappropriate?
Outside Sales Representative at ADP
Posted Apr 10, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Mar 2011 in Austin, TX (took 2 weeks)
ADP is a great company. Everyone I came in contact with throughout the interview process was extremely professional and great to talk with.
I got in contact with a recruiter through a personal reference. I was scheduled for an interview on a Friday, and it went well. Next step was meeting with the other 2 managers and then the ride along afterwards. The ride along consisted of meeting with businesses and banks to discuss their relationships and possible business opportunities.
After the ride along, we did the role play. It was easy, just focus on how the product would benefit them and ask for the business (close)!! I was offered the position 2 days later.
Interview Questions
Reason for Declining
I received a better offer from another company at the same time.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Outside Sales Representative at ADP
Posted Mar 28, 2011 — 4 of 4 people found this helpful
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2011 (took 2+ weeks)
Let me warn you! And first off I use Glassdoor for all interviews I do and knew I needed to return the favor when I went through this lengthy interview process with ADP, whether the outcome was good or bad, so let me give you a step by step account:
First I submitted an online application and within an hour I received emails as well as a phone call from a recruiter asking to schedule a 30 minute phone screen, I agreed and she called the next day.
Next day I was called by the recruiter who asked basic information about my previous job history, wanted to know about sales etc. At the end of the call she said she would have a manager call me to schedule an in person interview with me for the following Monday. The manager did call later that day but honestly he was absolutely smug!
I arrived at the interview and first thing the smug manager did was tear my resume apart, I have it professionally done for me and he said it was too new age and not like the ones from 10 years ago where you just list a company and what you did there. I accepted his feedback and said thank you(although I have landed a better job using this resume) So also the recruiter had sent me some tips about the interview process, the most important one was to make sure to ask to go on to the next step at the end of the interview with the extremely rude manager.
Moving on, the horrible manager did move me on to the next step which was a ride along, I didn't feel good about it, like he only moved me on since I asked to be, like he didn't have the back bone to tell me I wouldn't be a good fit. So like a trooper I spent the whole day out in the field with a representative going to businesses, meeting with accountants etc. I had a nice time with the rep, they answered many questions and were sadly the best part of the whole interview process because their management team certainly wasn't cutting it. At the end of the ride a long I asked what the next step would be, I wanted to move along in the process, the company seemed even though the manager was lacking people skills.
So I followed up with the recruiter, who by the way tells you that you have to keep constant contact with her in every step of the process to make sure things run smoothly and they do also give you helpful tips, I was then called by another manager in the same office who was better at the people skills and asked that I come in and do a role play and do some cold calling.
Some tips on the role play: first you want to make conversation with the pretend customer and break the ice, next step is to talk about what adp does, then explain how long the process might take. You want to get to know your customer, how do they give their checks to their employees direct deposit or check etc. Next is to make sure you present the product and close the customer. They give you a scenario that you have 20 min to read over and based on your fake customers info you will place them in a certain product, its not hard, be confident.
So after the role play and outbound calling I was moved on to the final interview that was 100 miles away, so 200 wasted miles for me. This guy was worse then the first, he was not someone I would have wanted to work for, I was surprised he was in the role he was in. He was more smug then the first manager and actually rude during the interview. At the end I again asked for the job or to be moved on to the next step and he couldn't even face me, I knew it was not good. Also he had a huge problem with where I got my degree from also, its not some mail order degree or anything, he just didn't like that I didn't go to a local university, like what does that have to do with my ability to do the job??? Anyways...
I again followed up with my recruiter to find out about two days later to which I got a form email response that said no I was not selected and they have no intentions of providing me feedback to improve.
This was a huge waste of several days including the total of 4 hours I had to drive out of town and back not to mention that interview was at 9am so I had to leave town at 630 to make sure I was early which meant getting up at 4. The company has no respect for peoples time, I felt like they knew the first interview not to pick me and that spineless manager didn't want to man up and say so.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation and an IQ/Intelligence Test.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Outside Sales Representative at ADP
Posted Sep 30, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2010 in Greensboro, NC (took 2 weeks)
It was a standard interview with common questions such as: Tell me a little bit about your self., Why should we hire you?, What has been the most difficult task you have had to over come?, Out of the words "organization, listening, closing, and product knowledge" which is the most important and why? The answer is closing.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Outside Sales Representative at ADP
Posted Sep 8, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jul 2010 (took a day)
I was first contacted by e-mail after submitting my resume online. After receiving a response, the HR administrator set up a time for the phone interview. The interview primarily consisted of questions regarding my prior experiences and why I would be a successful sales representative. The interviewer was very considerate and easy to communicate with.
Interview Questions
Reason for Declining
The position was not what I was looking for at the time.
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Outside Sales Representative at ADP
Posted Aug 5, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in Atlanta, GA (took 1+ week)
Phone interview, 1:1 interview, ride along, 2:1 interview
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Outside Sales Representative at ADP
Posted May 24, 2010 — 2 of 2 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2010 in Pleasanton, CA (took 5 days)
I became interested in the job as a fall back plan after meeting a recruiter at my University's job fair in January. She was from the LA office and suggested I contact the main Southern California recruiter for job availability in Irvine or San Diego (where I was interested in working). After speaking with her via email, she suggested "I contact her when I moved down to the area." I explained to her that I would not move to the area unless employed and would rather pursue the opportunity before graduation in June, however she failed to respond. Guess she couldn't handle a man who takes charge!
A few weeks later I received a call from the Northern California headquarters pursuing my interest in the company, which I accepted as a worst case scenario plan. We set up an initial phone interview for the following week and she emailed me a personality test to complete meanwhile. The phone interview was quite casual and frankly I came into it over-prepared for the topics she discussed. She was fascinated that I scored in the top 96% percentile on the personality test, which was constructed based on their top sales people's answers to the same questions. We set up a 1 on 1 interview with the VP two weeks down the road when I would be traveling up to the Bay Area for other engagements.
Treating the interview as practice, I decided not to prepare much before heading into our meeting. The office in Pleasanton had a very corporate feel, starting with being greeted by a security-like secretary and remote operated blockade granting my entrance once revealing my identity. After taking a seat in the "lobby" I was greeted by the VP and escorted to his office, passing many cubicles and personality-lacking individuals along the way. I must say the VP was a charming young chap against it all. The interview was very relaxed and focused on my desires of the position, with the average "who are you" conversation. I was asked, "what was my favorite trait about myself?" The gentleman could tell I didn't have much interest in the job, hence my life objectives and lack of passion for door-to-door type sales. I only would have worked in one location in the Bay Area and there wasn't any availability for that region.
My suggestions would be: to know what you want before you go in there and make it known during your interview. Be ready to explain who you are. What are your goals for the job, remember it's sales!
Ultimately, ask yourself if you really want to be selling payroll systems day to day. However, good for those who don't want to be in an office and rather out in the field.
Good luck!
Base Salary: $50,000+ Commission (average about $10-20K/year)
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Outside Sales Representative at ADP
Posted Feb 22, 2010
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2008 in Pleasanton, CA (took 2 days)
First you have to sell your self over the phone with one of the sales managers. If you pass that then you will be invited in to meet with a recruiter and he will make sure that you are prepared and worthy of meeting sales managers. Really basic questions and then given a second date to meet sales mangers. The sales managers put you on the spot asking you to sell them a pen or a binder. Then you go into a room with all 3 mangers they ask you to sell a product you have sold in the past and then make a decision.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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