Glassdoor is your free inside look at ADP Outside Sales Representative interview questions and advice. All 21 interview reviews posted anonymously by ADP employees and interview candidates.
No Offer – Interviewed in Jan 2012 – Reviewed Feb 10, 2012
Interview Details – I applied for two outside sales positions. I have almost ten years of solid B2B sales experience with a track record of being the top producer on my sales team. This position would be entry level for me. My resume and cover letter are terrific, and my references are perfect. I even contacted the specific recruiters by email when applying to these two positions to express my interest. I never heard back on either - not a peep. I won't apply for another position at ADP, considering their lack of tact when dealing with applicants. At least have the professional courtesy to respond to an application, even if it's to turn that applicant down. I believe ADP is more concerned with a degree than they are with experience.
Interview Question – No questions asked. Answer Question
No Offer – Interviewed in Mar 2011 – Reviewed Mar 28, 2011
Interview Details –
Let me warn you! And first off I use Glassdoor for all interviews I do and knew I needed to return the favor when I went through this lengthy interview process with ADP, whether the outcome was good or bad, so let me give you a step by step account:
First I submitted an online application and within an hour I received emails as well as a phone call from a recruiter asking to schedule a 30 minute phone screen, I agreed and she called the next day.
Next day I was called by the recruiter who asked basic information about my previous job history, wanted to know about sales etc. At the end of the call she said she would have a manager call me to schedule an in person interview with me for the following Monday. The manager did call later that day but honestly he was absolutely smug!
I arrived at the interview and first thing the smug manager did was tear my resume apart, I have it professionally done for me and he said it was too new age and not like the ones from 10 years ago where you just list a company and what you did there. I accepted his feedback and said thank you(although I have landed a better job using this resume) So also the recruiter had sent me some tips about the interview process, the most important one was to make sure to ask to go on to the next step at the end of the interview with the extremely rude manager.
Moving on, the horrible manager did move me on to the next step which was a ride along, I didn't feel good about it, like he only moved me on since I asked to be, like he didn't have the back bone to tell me I wouldn't be a good fit. So like a trooper I spent the whole day out in the field with a representative going to businesses, meeting with accountants etc. I had a nice time with the rep, they answered many questions and were sadly the best part of the whole interview process because their management team certainly wasn't cutting it. At the end of the ride a long I asked what the next step would be, I wanted to move along in the process, the company seemed even though the manager was lacking people skills.
So I followed up with the recruiter, who by the way tells you that you have to keep constant contact with her in every step of the process to make sure things run smoothly and they do also give you helpful tips, I was then called by another manager in the same office who was better at the people skills and asked that I come in and do a role play and do some cold calling.
Some tips on the role play: first you want to make conversation with the pretend customer and break the ice, next step is to talk about what adp does, then explain how long the process might take. You want to get to know your customer, how do they give their checks to their employees direct deposit or check etc. Next is to make sure you present the product and close the customer. They give you a scenario that you have 20 min to read over and based on your fake customers info you will place them in a certain product, its not hard, be confident.
So after the role play and outbound calling I was moved on to the final interview that was 100 miles away, so 200 wasted miles for me. This guy was worse then the first, he was not someone I would have wanted to work for, I was surprised he was in the role he was in. He was more smug then the first manager and actually rude during the interview. At the end I again asked for the job or to be moved on to the next step and he couldn't even face me, I knew it was not good. Also he had a huge problem with where I got my degree from also, its not some mail order degree or anything, he just didn't like that I didn't go to a local university, like what does that have to do with my ability to do the job??? Anyways...
I again followed up with my recruiter to find out about two days later to which I got a form email response that said no I was not selected and they have no intentions of providing me feedback to improve.
This was a huge waste of several days including the total of 4 hours I had to drive out of town and back not to mention that interview was at 9am so I had to leave town at 630 to make sure I was early which meant getting up at 4. The company has no respect for peoples time, I felt like they knew the first interview not to pick me and that spineless manager didn't want to man up and say so.
Interview Question – What does it take to be a good salesperson Answer Question
No Offer – Interviewed in Austin, TX Apr 2011 – Reviewed Apr 13, 2011
Interview Details – The interview process was very quick and everyone was very friendly. A recruiter emailed me and asked me to take an online assessment of my personality and intelligence. When I passed, she called me and we conducted about a 15 minute phone interview consisting of a resume review and some general questions. I then interviewed with two sales managers at the same time. They asked lots of questions about why I would be good at sales, facets of my personality, and about my experience. Afterwards, I had a ridealong with another sales rep and shadowed her for four hours. I think this is where I lost the opportunity because I didn't do so good on some practice cold calls. I received an email the next business day informing me I didn't get the position.
Interview Questions
No Offer – Interviewed in Pleasanton, CA Feb 2008 – Reviewed Feb 22, 2010
Interview Details – First you have to sell your self over the phone with one of the sales managers. If you pass that then you will be invited in to meet with a recruiter and he will make sure that you are prepared and worthy of meeting sales managers. Really basic questions and then given a second date to meet sales mangers. The sales managers put you on the spot asking you to sell them a pen or a binder. Then you go into a room with all 3 mangers they ask you to sell a product you have sold in the past and then make a decision.
Interview Questions
No Offer – Interviewed in San Antonio, TX Mar 2012 – Reviewed Apr 16, 2012
Interview Details – I had a phone interview with the HR department which went really well. Then I had another interview with the VP of Sales in the Austin area that also went well and she referred me for a face to face interview in San Antonio. The HR lady that I had the first interview with then scheduled me for a whole day which was suppose to consist of an interview with two managers, then going out in the field with a sales rep and finally a role play/ask for job. I drove four hours for the interview and after the face to face interview they said thanks for coming in, we will get in touch with you. I told them I was confused because I had a whole day set up and they said I wasn't scheduled for anything else. I then called the HR lady to figure out what had happened and never got a response. I then got a rejection letter the next week. The whole thing was very unorganized and very unprofesssional.
Interview Question – Knowing that you don't have any sales experience, you should know that your GPA is important. Why isn't yours higher? View Answer
No Offer – Interviewed in Oct 2009 – Reviewed Dec 22, 2009
Interview Details – the interview process consisted of two phone interviews before sitting down with the VP of sales. It was my first 1:1 interview so I did not perform that well. I feel that if I was better prepared I would have giving myself a better shot. The interview is straight foward. If you are prepared you should do well.
Interview Question – What are your three strongest skills? Answer Question
Declined Offer – Interviewed in Jan 2012 – Reviewed Feb 5, 2012
Interview Details –
First Interview: The first step is an in person interview with the branch manager and someone else.
Second Interview: 1) Two consecutive 1:1 interviews, one 2:1 interview, 1 roleplay, 1 ride along. The interview process is from 8 am - 5 pm
The interviews aren't too hard, but some people will try to be tough on you. It's some basic and some more in depth stuff.
Interview Questions
Reason for Declining – It's a great job with a great company, but I've done the door to door gauntlet in an internship before. It honestly sucks.
Declined Offer – Interviewed in Jan 2012 – Reviewed Mar 8, 2012
Interview Details – The recruiter was very nice and courteous. Once I had done all the paper work and online tests I had my interview. Process only took about 6 days. On the day of the interview I showed up 20 minutes early. Then 30 minutes after my scheduled interview time I was called into the interviewers office. She had been talking with a co worker about there weekend. I was furious about waiting but sucked it up and the interview went well. I was offered the job but turned it down out of the display of disrespect.
Interview Questions
Declined Offer – Interviewed in Austin, TX Mar 2011 – Reviewed Apr 10, 2011
Interview Details –
ADP is a great company. Everyone I came in contact with throughout the interview process was extremely professional and great to talk with.
I got in contact with a recruiter through a personal reference. I was scheduled for an interview on a Friday, and it went well. Next step was meeting with the other 2 managers and then the ride along afterwards. The ride along consisted of meeting with businesses and banks to discuss their relationships and possible business opportunities.
After the ride along, we did the role play. It was easy, just focus on how the product would benefit them and ask for the business (close)!! I was offered the position 2 days later.
Interview Question – No unexpected questions, basic stuff Answer Question
Reason for Declining – I received a better offer from another company at the same time.
Accepted Offer – Interviewed in Philadelphia, PA Apr 2013 – Reviewed Apr 30, 2013
Interview Details – Applied online through a mutual friend of the company and got an interview right away. it was a very laid back interview but had to focus on selling me. A lot of standard interview questions, no curveballs.
Interview Question – Sell me on you! Answer Question
Loading...
Automatic Data Processing, Inc. (Nasdaq: ADP), with about $10 billion in revenues and about 570,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging over 60 years of… — Full Overview
Provided by employer [?]
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around