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www.adt.com Boca Raton, FL 5000+ Employees
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ADT Small Business Sales Representative Interview

Posted May 16, 2012

Accepted Offer – Interviewed in Feb 2011 – Reviewed May 16, 2012

Interview Details – Pretty thorough. I would have expected a better overall compensation and expense reimbursement package based on the stringent nature of the interview/vetting process. There will be two phone interviews, a skills test, a face to face interview or two. The local managers tend to be pretty good at selling the job, but not so good at telling you how it really is. It would help to have the compensation plan well in advance of face to face interviews, and to fully understand what the pricing is like for security systems in your area.

Interview Question – Are you prepared for a door to door sales job where you are out pounding the pavement every day?   View Answer

Negotiation Details – Non-existent. Don't take it. The compensation plan does not adequately represent what the market will bear as far as the what normal security systems cost. The comp plan assumes that market cost for a basic security system is $250.00 for installation and about 42/month for monitoring. Typically the market will bear 0-100.00 installation costs with about 25/month for monitoring. As you go up the product matrix, the delta between what is market and what ADT charges only gets worse. Adding insult to injury, expense reimbursement is woefully under par, especially in the department(s) of phone and mileage reimbursement.

Other Details - I applied online and the process took 6+ weeks.

  • Interviews

    Phone Interview

    1:1 Interview

  • Tests

    Skills Test

    Drug Test

  • Other

    Background Check

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