ADT Security Services Customer Service Interview Questions

3 Interview Reviews

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Customer Service Interview

Anonymous Interview Candidate in Kansas City, MO
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took a weekinterviewed at ADT Security Services (Kansas City, MO) in August 2011.

Interview

Hardly an interview. The HR rep who "interviewed" me was apparently obsessed with one of the companies I used to work for and proceeded to talk about that the entire time. I was asked just a couple questions both were about attendance at previous jobs, since they are so big on it. I have a feeling they hire anyone who walks in the door, and you can tell from some of the employees working there.

Negotiation

No negotiation really. Pay and hours/days worked are already typed up and aren't really discussed until you read what you're signing. The pay/hours worked for me so I didn't protest so I'm not sure how they are with negotiating schedules. I'm sure pay is set in stone.

Other Interview Reviews for ADT Security Services

  1.  

    Customer Service Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at ADT Security Services in August 2011.

    Interview

    Seemed too good to be true.... sent in my resume via craigslist and was called a few days later for an interview and was told that they wanted to put me on the schedule ASAP without even meeting me. Interview seemed quick but good.

    Interview Questions

  2.  

    Customer Service Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 2 daysinterviewed at ADT Security Services in May 2011.

    Interview

    First you must go to a website and apply. Second wait for a call. The call gives you a date to come in and fill out papers and pick up the drug test paperwork. Go take drug test. Wait for next interview and take skills test. Offer was given that day. Most offers are given a week later.

    Interview Questions

    • They asked me to name specific situations where I had to use resolution conflict management in the work place.   1 Answer

    Negotiation

    There si no negotiating with ADT.

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