ADT Security Services Residential Sales Representative Interview Questions

Updated Aug 6, 2014
Updated Aug 6, 2014
21 Interview Reviews

Interview Experience

Interview Experience

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Residential Sales Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

Quick, easy and they will hire you if you can talk, breathe and are willing to drive to the not so pleasant parts of town. Starts with a call, get an interview, be willing to work the hours and you've got a good chance to get hired. It all depends on their numbers and how many people they need to hire because they are always turning over the staff weeding out the C, D and F players

Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for ADT Security Services

  1.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate  in  Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied online. The process took 1 week - interviewed at ADT Security Services in April 2011.

    Interview Details

    First there is a small phone interview, then a large group interview, with main manager and one team lead, very fun and quick questions since it was such a large group

    Interview Questions
    • Most questions were very basic since it was an entry level job   Answer Question
    Negotiation Details
    HR manager called back after group interview to and informed me where to go for my drug test
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate  in  Ashland, VA
    Anonymous Interview Candidate in Ashland, VA
    Application Details

    I applied online. The process took 3 days - interviewed at ADT Security Services in July 2014.

    Interview Details

    Received a call from their recruiter and showed up early for interview to find a sign saying fill out application. The young lady who interviewed me was nervous and kept reading her instructions. Once I realized that the management position I had applied to was not available, I ended the interview.

    Reasons for Declining

    I applied for a management position, which was not on the table.

    Declined Offer
    Negative Experience
    Easy Interview
  3.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    This interview was full of lies about the job. A lot of what was discussed never came true and some of what you were expected to do was never discussed. Take lots of notes. Make sure you understand it all.

    Interview Questions
    Declined Offer
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    Residential Sales Representative Interview

    Anonymous Interview Candidate  in  Chatsworth, CA
    Anonymous Interview Candidate in Chatsworth, CA
    Application Details

    I applied through a recruiter. The process took 1+ week - interviewed at ADT Security Services in January 2014.

    Interview Details

    The interview process is short. You get hired after a preliminary background check, a more indepth FBI check, which you front, once you are in HR signing papers. They do not inform you much of anything. HR is not current with current law changes in reference to benefits.

    Interview Questions
    • What was your most difficult sale? Typical question for sales. Nothing out of the ordinary.   Answer Question
    Negotiation Details
    There was none. You were given a breakdown by month on the "training" salary, they do not tell you you really need to have at least one yr of back up savings/money to survive ADT payroll/sales. New system of payment is not upfront and now takes up to 30 days to get any monies. No residuals of any kind so you are constantly on. They are not honest about the time required...try 6am text messages from your manager to 9:30pm daily except Sunday. Sunday you get the texts in the afternoon.

    If I were to do this again, I would not have accepted. Literally, I lost money each day as the use of my vehicle, insurance, gas, meetings all took a toll. In the end, my hourly was $4.92. NOT worth it.
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took a day - interviewed at ADT Security Services in April 2014.

    Interview Details

    I was contacted by a recruiter , did a phone interview and then interviewed with a sales manager.He was pleasant and honest.. He admitted he micromanaged and described the job as follows......100% commission after month 1.......you must be working Mon-Sat 8AM to 10PM...first 6 sales per month pay zero commission.........almost per emancipation proclamation

    Interview Questions
    • Very Basic questions thruout...........the Mon-Sat 8-10 commitment is basically asking are you Ok with seeing your family 1 day per week?   View Answer
    Reasons for Declining

    Please..........slavery is outlawed

    Declined Offer
    Neutral Experience
    Easy Interview
  7.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The first interview lasted an hour. We went over relevant sales experience. Did a couple scenarios that will be a part of the sales process.

    Upon second interview they went into detail about the pay and benefits. Due to my lack of home sales, they were hesitant to hire me. The interviewer asked for a business plan on how I would create self-generated leads within first 3 months. I emailed him the plan but I never received a response until I saw the same job posting back up on the company website

    Interview Questions
    • How to close a sale. Especially hard if you dont have in home sales experience.   Answer Question
    No Offer
  8.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeks - interviewed at ADT Security Services.

    Interview Details

    Short interview. They will hire anyone willing to take the job. Then a long wait about 3 weeks to pass background check and drug testing.

    Interview Questions
    • None. Very easy interview. They just hope you will pass background so they have the bodies to fill positions.   Answer Question
    Negotiation Details
    Paid 4 week training then your off to 100% commission.
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate  in  San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I applied online - interviewed at ADT Security Services.

    Interview Details

    recruiter: phone screen. then manager phone interview. then in-person. went to interview and after waiting 20 minutes was informed the manager would not be able to see me. Manager lied to recruiter and said I was late, therefore she had to re-schedule. Very unprofessional.

    No Offer
    Negative Experience
  10.  

    Residential Sales Representative Interview

    Anonymous Interview Candidate  in  Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I applied through a recruiter. The process took 5 days - interviewed at ADT Security Services.

    Interview Details

    Good process. It's just as important that you are interested in ADT as ADT is interested in you, so good company and job information is provided. An offer is never made on the first interview. Rather, homework is given and then based on your response to that homework and your desire to continue on to employment, you are then offered a position. The start dates are usually within a week of the last interview.

    Interview Questions
    • How do you handle a customer's objection and how does it make you feel?   Answer Question
    Negotiation Details
    No negotiation. 100% commission.
    Accepted Offer
    Positive Experience
    Average Interview

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