AEP Customer Service Representative Interview Questions

3 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at AEP.

Interview Details

I was called in for a series of tests that included sitting at a workstation and listening to a series of calls coming in and responding with ABC or D answer. Also sat through 2 interviews that day, a seminar from the General Manager and Human Services Rep. After testing, I waited a month before hearing it I was hired.

Interview Questions
Negotiation Details
No negotiation. Base was $11.00 for 8 weeks of training. My pay increased on a regular basis over a 2 year period up to $14,92 per hour.
Accepted Offer
Positive Experience
Difficult Interview

Other Interview Reviews for AEP

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Hurricane, WV
    Anonymous Interview Candidate in Hurricane, WV
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at AEP in January 2010.

    Interview Details

    Applied, Phone interview, testing, then interview

    Interview Questions
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Groveport, OH
    Anonymous Interview Candidate in Groveport, OH
    Application Details

    I applied through a staffing agency. The process took 3 daysinterviewed at AEP in July 2007.

    Interview Details

    face to face interview asking questions regarding customer service skills

    Interview Questions
    Negotiation Details
    n/a
    Accepted Offer
    Positive Experience
    Easy Interview

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