AIG

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AIG Customer Service Representative Interview Questions

3 Interview Reviews

Interview Experience

Interview Experience

66%
33%
0%

Getting an Interview

Getting an Interview

33%
33%
33%

Interview Difficulty

2.3
Average

Interview Difficulty

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Average

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3 Candidate Interview Reviews Back to all interviews

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Customer Service Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through a recruiter. The process took 6 daysinterviewed at AIG in March 2014.

Interview Details

Initially contacted by a third party, contacted for a phone interview 3 days later. Phone interview lasted about 15 mins or so, background of company and department, went over my resume and previous experience. In person interview for 4 days later.

Negotiation Details
None
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for AIG

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Amarillo, TX
    Anonymous Interview Candidate in Amarillo, TX
    Application Details

    I applied online. The process took 2 weeksinterviewed at AIG.

    Interview Details

    Apply online. If chosen, you will receive a call and an interview. The questions were basic customer service questions. "What would you do if..." Also, questions focused on tardiness and absenteeism. This is a main issue with AIG Customer Service Rep.

    Interview Questions
    • There were no difficult questions. They were all basic questions that required little thought.   Answer Question
    Negotiation Details
    No negotiation. Offer that is cut and dry. 12.00 per hour for full time
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Vestal, NY
    Anonymous Interview Candidate in Vestal, NY
    Application Details

    I applied in-person. The process took a dayinterviewed at AIG in April 2009.

    Interview Details

    The HR rep first gives an overview of the job responsibilities, and gives a tour of the facilities. Then, the applicant sits with a current employee for about a half hour to get an idea of how a typical day would be. This employee assess the applicant on cleanliness, curiosity, attitude, etc. If the applicant is still interested in the position, the applicant meets with a manager for a 1:1 interview. Finally, if the manager is interested in hiring the applicant, they require that the applicant pass a standard typing test. It is not a hard interview, however, it is time consuming and tiring.

    Interview Questions
    • Is there a time at your previous employer that you exhibited an exemplary attitude?   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview

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