ANZ National Bank Interview Questions & Reviews
Updated Feb 26, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 2 ratings |
Interview Experience [?] Based on 2 ratings
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Call Centre at ANZ National Bank
Posted Feb 26, 2012
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Melbourne (Australia) (took 3 days)
they ask general interview process like tell me about your self and give examples of team work etc.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
customer service/call centre operator at ANZ National Bank
Posted May 22, 2009
4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2008 (took 4 weeks)
First of all they gave me a call and told me what the job consisted of and that they would send me an onlne assesment form that they would send to me via email N.B There are 2 personality questionnaires to complete: the Hogan Personality Inventory, and the Motives, Values and Preferences Inventory. They are non timed but each test should be completed in one sitting to avoid your browser timing out. Each questionnaire will take approximately 20 minutes.. After about 2 weeks I was contacted for an interview where I would be interviewed by 2 boss'..This was very intimidating however i managed to get through this as they were quite friendly people. After this I was then called back a couple of weeks later to attend another sort of interview where i would undertake a personality test, online test where i had to find different things on thier website so i would definatley recommend becoming familiar with thier website and also a role play where i was given a script of a circumstance that may arise and had to act it out and try and solve it. I think my circumstance was a family on holiday wanting to extend thier travel insurance..we (all the interviewees) also had to do group activities as ice breakers and so the staff could see how well we interacted with each other. Not quite sure exactly how long this interview process took took basically the whole morning. About another 2weeks later recieved an email saying i was unsuccessful..I was really annoyed because this whole interview process took so much time..
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?