The process took 1 day. I interviewed at American Refreshments and Supplies (Escondido, CA) in Jan 2012
Interview
Answered questions to see if you are willing to work in the collections industry and deal with angry clients on the phone. Typing tes with 25 wpm minimum. An automated verbal test over the phone.
Interview questions [1]
Question 1
Are you willing to speak with angry people on the phone continually?
