AT&T Business Sales Leadership Development Program Interview Questions

Updated Jul 10, 2015
27 Interview Reviews

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Helpful (6)  

Business Sales Leadership Development Program Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied through college or university. The process took 2 weeks. I interviewed at AT&T in June 2015.

Interview

Very straight forward interviewing process. The first step in the process is to complete an 88 question survey which will determine if you will fit well with the position. Then you attend an online session--make sure to take notes about the program, because you will be asked information about it in the next section of the process. Then there is the initial contact with the interviewer--where a behavioral based interview will be conducted. During that interview you will be asked a ton of behavior questions, which you can mostly find on this website. The final process is a Role-Play conducted by a third party, which is the hardest part. Then the offer.

Interview Questions

Other Interview Reviews for AT&T

  1. Helpful (2)  

    Business Sales Leadership Development Program Interview

    Anonymous Interview Candidate in Atlanta, GA
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at AT&T (Atlanta, GA) in March 2015.

    Interview

    The first step was an online behavioral test. Answer this honestly and they will decide if you are a good fit for the company culture. The next step was a Skype interview. It consisted of many situational questions that are best answered using personal experiences and anecdotes. Make sure to answer the questions asked and not get off topic. The final step was a virtual situational exam with a study period of 30min and then 2 phone calls with interviewers pretending to be customers. The key is to be honest and relaxed. Do not mislead the customer you are selling to or make any promises you can not keep with the upset customer. Then there was a brief phone call from someone who had completed the BSLDP before and they said to ask them any questions that I still had. After that is offer time!

    Interview Questions

    • Willing to relocate? Tell me about a time when... Etc.   1 Answer

    Reasons for Declining

    Wanted to pursue other opportunities.

  2. Helpful (1)  

    Business Sales Leadership Development Program Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at AT&T in March 2015.

    Interview

    The first round of the interview starts with a pre-assessment test which evaluates your skills and the way you would respond in certain situations. About 80 multiple choice questions. Second round is a video interview. Unfortunately, the interviewers program wasn't working so we were forced to do it over the phone. We didn't talk at all about my resume and instead he asked situational questions about how you would respond under pressure. The third round of interviews consist of a mock sale where you must deal with an angry customer whom the interviewer portrays and try to up-sell another customer. Prior to the mock sale, you are granted access to information about different products and services AT&T provides inorder to help you with the selling. This information is only available 30 minutes prior to the mock sale so study fast!

    Interview Questions

    • Describe a time you felt like your work load was overwhelming? And how did you deal with it?   Answer Question
  3.  

    Business Sales Leadership Development Program Interview

    Anonymous Interview Candidate
    Declined Offer

    Interview

    Very straight forward interview. First round was basically just typical interview questions that lasted 30 minutes. The second round as a role play where you got to pretend you were actually and AT&T sales representative. Kind of fun to be honest. I think the interview will help you decided whether the job is really right for you.

    Interview Questions

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  5.  

    Business Sales Leadership Development Program Interview

    Anonymous Interview Candidate
    No Offer

    Application

    I applied online. I interviewed at AT&T.

    Interview

    It took one week from applying then getting the first Skype interview. The interviewer was nice but since it was my first real life interview it was very difficult. He asked question like why would people want to go to your school (sales pitch). Also asked what your strengths and weakness are.

    Interview Questions

    • Give a sales pitch about your school? Explain your grades?   Answer Question
  6.  

    Business Sales Leadership Development Program Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at AT&T in July 2014.

    Interview

    Was contacted through campus recruiting. Fairly quick and easy interview process. Make sure to be engaging and definitive with all answers that you provide, whether it be through the online test or actual interviews. Several rounds: 1.) Behavioral Exam 2.) Behavioral conducted by recruiter 3.) Final Round: Role Play

    Interview Questions

    • Provide an example in which you completed a sale. Utilize other reviews provided. Many questions are listed. Name your most entrepreneurial experience.   Answer Question

    Negotiation

    Unable to negotiate

  7. Helpful (19)  

    Business Sales Development Leadership Program Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at AT&T.

    Interview

    This was a three part process. If you can get the information about recruiters in your area from your college career center that would be great. After I applied online, I sent an email to a recruiter saying that I was excited to begin the application process and interview. I was emailed an 88 question test that I was given 48 hours to take. These are behavioral questions. Read them carefully, And always answer with definite answers, none of the neutral answers. The second part is the webcam interview. Again, these are behavioral type questions. Prepare! Prepare! Prepare! They are not easy. Have specific examples of what you have done in the past to answer each question. Demonstrate that you a leader, persuasive, and that you can respond well to stressful situations and conflict. The final round is a set of two role plays. One will be a person who is considering services for their small business. Go through every step of the sales procedure that you will be provided at the beginning of the role play. I would suggest doing a phone interview so the other "character" does not see you reading and scrambling through notes. The second will be an upset customer. I struggled with this because I truly did not have a solution to the problem. I said I would do everything I could, I apologized and said I understood her issue. I also promised I would follow up and kept my cool. I think it is important to not respond negatively. I finished the assessment on a Friday and had an offer the following Monday.

    Interview Questions

    • Tell me about a time when you thought you were doing something the right way up until the end, then realized you were doing it wrong? Why should we pick you over other candidates?   1 Answer

    Negotiation

    The salary is decent for the length of the five month program, did not feel a need to negotiate.

  8. Helpful (5)  

    Business Sales Leadership Development Program Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at AT&T.

    Interview

    I was disappointed with my interview experience with At&T. I applied for the BSLDP position and was contacted by a member of the HR team. I had to do the traditional HR tests and scheduled a phone interview with a member of the HR team. I prepared for the interview and researched likely questions I would see from Glassdoor. Over 70% of the questions I researched and found on this site they asked.... Such questions were Why would someone choose your college? Describe a time when you failed at something. What did you learn from it? How did you overcome it? Explain the difference between B2B sales and retail sales? The list goes on and almost every question I found on Glassdoor I was asked. Preparation is the key to success and I had every question scripted to what a big company wants to hear. I did not get the job. What upset me was the fact that the HR manager who had emailed me regularly before the interview could not return my e-mail when I inquired about my status after the interview. I have not had any correspondence with the company since that interview; however, I have learned recently that in their Southern California branch many employees are leaving to competitors because of senior management. Overall I am glad I did not get the job, it seems like At&T need to do some restructuring and that is not the work enviroment I want to be in.

    Interview Questions

    • What is the difference between B2B sales and retail sales?   Answer Question
  9. Helpful (1)  

    Business Sales Leadership Development Program Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    Took around a little over one month. Three rounds - first two are behavioral and standard. Show them your sales skills and if you don't have any then explain to them how you might have dealt with a difficult customer.

    Interview Questions

    • The third interview was a role assessment where you follow a certain procedure to sell a product to a customer through the webcam. The second part was to resolve an existing customer's complaint.   Answer Question
  10. Helpful (1)  

    Business Sales Leadership Development Program Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 4 weeks. I interviewed at AT&T in January 2014.

    Interview

    I applied through college recruiting earlier this year. Received a call from the recruiter to set up a first round interview - consisted of mostly behavioral questions, and why I am a good fit for AT&T. I got a follow up email a few days later that I was set for an online screening/presentation with other candidates about the position and program. After that, I was set for a second interview - this time more about the position, and they asked if I had any questions. I got an email a few days later saying they wanted someone else.

    Interview Questions

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