AT&T Interview Questions & Reviews
Updated Feb 13, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 219 ratings |
Interview Experience [?] Based on 219 ratings
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Retail Leadership Development Program at AT&T
Posted Oct 31, 2011 — 1 of 1 people found this helpful
2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Atlanta, GA (took 2 weeks)
I received an email from a recruiter to apply and then was granted a webcam interview, she loved the fact that I was on time and didn't have any problems setting it up. It was very easy. The recruiter asked a lot of a sales questions and leadership type questions. She also wanted to know why I wanted to work for At&t and what makes At&t so different.
Interview Questions
More AT&T Retail Leadership Development Program Interviews
Helpful Interview?
Yes |
No
Inappropriate?
IT Intern at AT&T
Posted Nov 3, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Bothell, WA (took a day)
I applied online in either December 2010 on the att career website and applied through the MATREX/intern program. Standard application. I received an email in late March/early April 2011 from a recruiter asking me if I was still interested in the IT Intern position in Bothell, WA. I replied in the affirmative, set up a phone interview, and went through the phone interview with the MATREX director Claudia Willis. The phone interview itself was pretty easy. There were two or three behavioral questions, including one about working in teams and another one about dealing with conflict. Claudia ended the interview abruptly at the 30-minute mark as I was trying to say something important to her, which was that I already had an offer from another leading Fortune 500 company, and I wanted to ask her if there was any way to expedite the process.
Instead, I told this same piece of information to the recruiter, who pretty much told me that I got the offer because she was finalizing the offer letter after getting a few approvals. About two weeks before my start date in June 2011, I emailed the recruiter asking her about logistics on the first day and she was surprised that my mentor/manager had not already emailed me. About a week before my start date, my mentor/manager finally emailed me with details.
People at att are not a diverse group. The technical people are mostly Indian. The management/business people are mostly Caucasian. The office is not that great for being a company that was number seven on the Fortune 500 list. The culture is not that open or friendly. People mind their own business and don't really care about how you are or what you're interested in. Once you're in a position, good luck getting another one.
Interview Questions
Negotiation Details
No room to negotiate. Take it or leave it. I suggest you leave it.
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Coder at AT&T
Posted Oct 29, 2011
3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2009 (took 2 days)
Groups are scheduled to interview at the Human Resources Center. Test are given to everyone at the same time. Sometimes a typing test is also given at this time. Everyone waits in the waiting room while the tests are graded. Each applicant is called in one at a time.
Interview Questions
Negotiation Details
I was able to bridge my time that I had worked for the company then left with the time I was rehired.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
AT&T Supply Chain Internship at AT&T
Posted Oct 28, 2011
4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2011 in Dallas, TX (took a day)
I had a brief sit-down interview with two of ATT's Supply Chain and Fleet Operations directors. The position was for a full-time, paid, summer internship. They reviewed my CV and asked questions about how my experience meshed with their business lines. Then I was asked a few typical interview questions. Interview was formal, non-behavioral, and quick. (Basically a screening for best-fit candidates.)
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Assistant at AT&T
Posted Oct 14, 2011 — 3 of 3 people found this helpful
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 (took 4+ weeks)
I applied online in August and received an email inviting me to a testing session on a Saturday afternoon. I had to take two tests, one was customer service/call center simulations, and the other was a technical aptitude test. There were about 20 people taking tests as well in the classroom. After you finished your test, you raised your hand and a facilitator walked you out. As they did so, they informed you whether or not you passed the tests. I passed and three weeks later a recruiter called to conduct a phone screening. She was very personable and the interview went well. She scheduled me for a face-to-face interview with a supervisor the next week. The interview was downstairs in the lobby of the building in the cafeteria. The supervisor had a printout of customer service scenario questions. A couple of the questions threw me, and I was unable to build a rapport with the supervisor.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Software Engineer at AT&T
Posted Oct 20, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 (took a day)
1. difference between class and structure
2. difference between pointer and reference
3. difference between map, list and vector
Interview Questions
Other Details
The interview consisted of a Phone Interview.
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Helpful Interview?
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Customer Service Representative at AT&T
Posted Oct 18, 2011
4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Ocala, FL (took 1 week)
First I applied online, then I was asked to participate in an online conference call event where an ATT guy did a PowerPoint presentation going over information about the company and the job. Then he scheduled all of us to come in and take the assessment tests. It basically consisted of a couple of parts that were testing your personality and intelligence and a final part where you were answering calls in a virtual call center. Later that same day of my testing I got a call from a recruiter saying I passed and they wanted to schedule me for an interview. I finally got to talk to this person on a Friday and the interview was Monday. On Tuesday I got an email telling me I did not get the job. I get the feeling they did not hire me because I have a bachelor's degree and have been working in my field for about 20 years (I am 41) and was overqualified (which I obviously was but would work circles around the people I saw working there had I been given the chance). The interview was using what they call behavioral interview questions. You can Google this and find out more but basically it's all questions based on STAR (situation/task, action taken and result). They ask you questions and want you to provide responses based on specific things you have done on previous jobs. They don't want just generalities. If you do just provide some general answer they will steer you back to providing something more specific. I didn't get any of the typical questions such as why I want to work there, what's my biggest weakness, what I would bring to the job, etc. I did get questions regarding my feelings about being tardy to work and how I felt about not being able to take a lunch break. They asked me to tell them about a time when I had to use persuasion to get a group of people to come around to my point of view. They asked me to tell them about a recent situation in which you had to deal with a very upset customer or co-worker. This was not like any interview process I have gone through before but if you have a few examples of work situations you have had to deal with in the past you can probably tailor those for almost any question they may ask you. But I suggest you do some good prep work so you have these examples on the top of your head!
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Presentation, an IQ/Intelligence Test, a Skills Test and a Personality Test.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales at AT&T
Posted Oct 12, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 3 weeks)
I applied online. After a couple of weeks I received a phone call to set up a phone interview. Had a good phone interview and they asked me to go meet with the manager. Had a great experience at the store and a couple of days later I received an offer.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
AT&T Office Support Clerk Lisle IL at AT&T
Posted Oct 10, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Lisle, IL (took 1+ week)
I applied online, the next day received an email inviting me to take per-employment test. I took the test, was given my results that same day. I passed and I am now waiting for the next part of the interview process.
Interview Questions
Other Details
The interview consisted of an IQ/Intelligence Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Consultant at AT&T
Posted Oct 6, 2011
1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Houston, TX (took 1 week)
Well it pretty much goes like all the other postings around this website. A phone interview, personality test, and then 1 on 1 interview.
The interview is pretty basic and easy when you actually apply for it and get all the way to the actual interview. The only problem was that I had previously worked at a store and I was coming back to work for the company after a year. Everything was clear up my backgrounds, re hire status, etc.. The only problem that I had about this position was that I was interviewing for a full time position rather than a part time. Which in order to be a EOE a company must interview outside candidates for any job posting. Which in my situation I was interviewing with a current PT employee who was already working at the store. So obviously I didn't get the position because it make no sense to hire someone, train them, and assimilate them with a new team. I just thought it was straight up waste of time, effort, and money to have gone through the whole process. So I'm pretty much going to tell you about the position and the company because I'm never going to work at this company ever again nor waste my time ever applying to a position even if its that last job on earth.
1. Expect to work Retail hours and have no life. Why?. they over work everybody and they don't necessarily care because they have a high turnover for this position. 110 hr every 2 weeks is normal.
2. Expect to never grow or move up unless your planning on working for the company for 6 plus years. Every position is based on seniority doesn't matter if you nail the interview to move to another position.
3. They have a union which pretty much makes every thing worse. You have lousy, unmotivated, uneducated, bitter people that you will have to work with. Could benefit you could not depends on the store. If you are in a HIT store basically don't apply unless you can speak fluent Spanish. Remember its SALES!
4. The company has horrible benefits especially for PT workers. Pretty much all of your paycheck goes to cover those costs if you have kids forget about it. Plus you are commission which is taxed by uncle sam like crazy!. But you make 16-18 and hour depending on your location. Also you have to pay the Union. Which helps out allot especially if you have douche bag Managers who write you up for being 5 mins late.
5. You have point system which is 5 points and termination after. They are removed 6 months after the actual date you were late. 1 point for not showing up or being 30+ minutes late. Basically don't show up to work if your an hour late.
So if you are a looking for a job you think the above stuff is ok with you then apply. I just think that its my duty to make sure you guys have an idea of what your getting yourself into. Hope this helps.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Drug Test.
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Helpful Interview?
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Inappropriate?


