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AT&T Interview Questions

Updated Sep 9, 2014
Updated Sep 9, 2014
1,337 Interview Reviews

Interview Experience

Interview Experience

64%
24%
11%

Getting an Interview

Getting an Interview

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10%
8%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate  in  Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online - interviewed at AT&T.

    Interview Details

    Applied to a couple of locations and either no answer or rejected. Finally attended a local Hiring Event hosted by AT&T and dressed to the nines, prepared an impressive resume and came confident, knowing the ins and outs of the job description, its responsibilities and an adequate amount of knowledge about the company.

    Arrived early at the location, and impressed the set of two managers at each table. Several locations wanted me, but I was thrown into the two-panel managers in a closer location to my home. The managers kept asking questions about my work ethic, knowledge into the business, and why the career switch. They did not ask me to sell them anything, but did ask me what salesmanship abilities do I have that will generate profit and income for the company.

    Pay is great but can always be greater depending on your subjective needs. If you can sell well and know how to convince people to gain products then this career is good to love and grow. In the end I accepted because I was done with my old chosen career and this is the new door for me in the new chapter of my life. Hiring takes four weeks. Online application, Character/Personality assessment/ In person Interview, Optional Foreign Language test, Hiring job offer call, Background Check, Drug Test, Hiring call and then training.

    Interview Questions
    • How did you generate profit for your previous employer and in what way was it effective?   View Answer
    Negotiation Details
    No negotiation. AT&T salary is defined as a union job, accordingly it has perks and benefits in commission and potential for raise or promotion but nothing negotiable at first hire.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 weeks - interviewed at AT&T in March 2014.

    Interview Details

    I knew someone internally who referred me to a hiring manager for the position I was interested in. I applied online and received an interview request 2 weeks later. I set up an appointment for a phone interview which happened 1 week after getting an interview request. The phone call went very smooth. 2 weeks after the interview, I received an offer. From submission of application to acceptance of offer, it took 5 weeks.

    Interview Questions
    • What are some of the main characteristics you believe a leader should have?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    AT&T Mobility RSC Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    step 1: online assessment that you have to pass to get a call for the hiring interview.
    step 2: interview with hiring manager at corporate office which if you pass would lead to the interview with a store manager.
    step 3: interview with store manager at either the location you are being hired for or to be sent to another location.

    Interview Questions
    • Would you rather work in a team or individually? Why?   View Answer
    Accepted Offer
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  5.  

    Account Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    in person interview with several people. received a phone call soon after that i was hired and started training right away. it was not a difficult interview process. majority of the question asked were plain and easy to answer. if you know mobile you can land it easily

    Interview Questions
    Accepted Offer
  6.  

    Senior IT Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at AT&T in August 2014.

    Interview Details

    Weeks after submitting my online application, I was notified by e-mail that my application had been accepted and reviewed. The e-mail also informed that based on my experience and qualifications, I was selected to be interviewed. The e-mail contained a hyper-link to the video interview portal. I was instructed to complete the interview as soon as possible. I successfully completed the video interview and was notified of its' receipt by the Big Data recruiting team. That has been two weeks ago and I have yet to hear anything else.

    Interview Questions
    • Describe a time that I was assigned a task and failed to complete it and what did I learn from the experience.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at AT&T.

    Interview Details

    I didn't get very far as I completed their online questionnaire and application and shortly thereafter received an email stating they weren't interested and they'd keep my information on file.

    Interview Questions
    • All of them were pretty tricky as you weren't sure what the best answer would be.   Answer Question
    No Offer
  8.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at AT&T.

    Interview Details

    The initial interview was relatively easy. It was a sit-down interview where they basically discussed personal characteristics about me. They also told me the hourly wage and what the job entails. The second interview allowed me to get in touch with the manager of the location that I would potentially be working.

    Interview Questions
    • Have you had a difficult customer to handle in the past and I did you overcome the situation?   Answer Question
    Declined Offer
    Positive Experience
    Average Interview
  9.  

    Retail Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at AT&T in August 2014.

    Interview Details

    Got a call on 8-15-14 to set up an interview with the Hiring Manager. Went on the interview on 8-18-14. I came into the interview thinking he would hammer me down with questions. I get there and the whole time on the interview he wanted me to ask him questions. The vibe I got was that he wasn't even interested because the whole time he was playing on his iPad and phone and he was saying how he interviewed 5 candidates already and had more tomorrow. It was nothing like I would have expected.

    Interview Questions
    • Name a time where you persuaded someone to do something. (Friend, Coworker, Boss), Name a time where you had to deal with an irate customer.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  10. 1 person found this helpful  

    Associate Director Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 months - interviewed at AT&T in November 2010.

    Interview Details

    Interviewed with 3-4 managers over the phone (I lived out of state). Questions included, "tell me a time when you were tasked with a responsibility..." and "how did you handle disagreements among team members." To prepare for these type of questions, think STAR: Situation, Task, Action, Results.

    Interview Questions
    • I didn't come across any difficult questions since I had 8+ years of experience for the roleI was applying for. Perhaps the most difficult question at the time was "how do you query 3rd party partners for a business solution they want to implement at ATT."   Answer Question
    Negotiation Details
    There was very little wiggle room on salary but they did pay my relocation expenses.
    Accepted Offer
    Neutral Experience
    Difficult Interview
  11.  

    Billing Ops Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took a day - interviewed at AT&T.

    Interview Details

    1on1 with Team Lead and Center Manager. A peer was assigned to show me the warehouse. Very informal. The initial interviewer recommended me to his boss for final one-on-one interview.

    Interview Questions
    Negotiation Details
    Governed by Human Resource Job Title protocols.
    Accepted Offer
    Positive Experience

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