AT&T
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www.att.jobs Dallas, TX 5000+ Employees

AT&T Premises Technician Interview Questions & Reviews

Updated Mar 28, 2014
All Interviews Received Offers

Getting the Interview 

75%

Interview Experience 

81%
18%
0%

Interview Difficulty 

12 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Declined Offer

Neutral Experience

Premise Technician Interview

Anonymous Interview Candidate

Interviewed at AT&T

Interview Details – Interview was very easy, mostly informative. If you make it to a RJP Interview you pretty much got the job, just have to past background and verify job history. So make sure all your info is verifiable with good numbers or say the company is out of business.

Interview Question – No difficult questions just get to RJP Interview   Answer Question

Reason for Declining – $865/week Midland, TX- good money but out of state

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Premise Technician Interview

Anonymous Employee

I applied online and the process took 2 months - interviewed at AT&T in October 2012.

Interview Details – You have to apply online, then if you get selected, you are invited to take a skills assessment test. If you pass that test, you are invited for an interview. After the interview, you are called and asked if you want to accept the offer. Then you select the garage that you're going to work at. And they give you your orientation directions as far as the location and time.

Interview Question – I can't recall. I guess the most difficult question is "What is your definition of customer service?" Because thats such a vague question, so its best to give as best a detailed and sensible answer as possible.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Premises Technician Interview

Anonymous Employee
Los Angeles, CA

I applied online and the process took 2 months - interviewed at AT&T.

Interview Details – Applied online. Two days later I recieved an email for an assessment test to be taken the week after. Took a relatively easy test, mostly wiring and mechanical questions. I passed the test and they informed me that they would call me within the next week for second interview. About four days later I recieved email for second interview which took place about a week later. Second interview consisted of company overview and position requirements. Then a one on one interview with a manager. They only ask a few questions on experience and customer service. Interview went well and they said they would call me in a week if I advance to next level in interview process. About a week later I recieved a call and they asked me to go in and take drug test and physical within 2 days. Completed that. About two weeks went by after drug test and no word from AT&T. So I called them. They said I was qualified and they were waiting for a position to open. About. A week later they called me and made an offer.

Interview Question – How would you deal with an unsatisfied customer.   Answer Question

Negotiation Details – Salary based on education and experience. No negotiating.

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Accepted Offer

Positive Experience

Difficult Interview

Premises Technician Interview

Anonymous Employee
Bloomington, IN

I applied online and the process took 3 weeks - interviewed at AT&T in February 2013.

Interview Details – Applied via listing on online jobsite. Interview process consisted of going to Indianapolis and taking a test. Results were given that day. Was scheduled for a job information/interview for the next week which consisted of driving up to Indianapolis again and attending the informational seminar and then a manager interviewed you. Was offered a job about a week later.

Interview Question – What type of experience do you have that pertains to what this job demands?   Answer Question

Negotiation Details – No negotiations.

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2 people found this helpful

No Offer

Positive Experience

Very Easy Interview

Premises Technician Interview

Anonymous Interview Candidate
Orlando, FL

I applied online and the process took 5 weeks - interviewed at AT&T in March 2013.

Interview Details – First applied back February 1, 2013. Received an email on February 7th that they would like me to move forward in the process and I then had to schedule to go and take the pre-qualification test. I tested on February 13th. I received the result of 'Qualified'. I didn't hear anything further until Monday, March 4th where I was scheduled for the Realistic Job Preview, which occurred on Thursday, March 7th.

I was there with 3 other potential candidates. They take you through what the job entails, expectations, and such. Pretty good information. There were 4 managers present for the session. Then, you were broken off and each person went to a one-on-one with one of the managers. I was asked 3 questions. Seemed pretty straightforward and I did what I thought was fairly well, based upon the feedback from the interviewing manager. He also advised me, based upon my resume, on how to negotiate starting salary, which was a bit surprising.

Anyways, today, March 8th, I received 2 emails stating that I did not pass on the one-on-one. Made a call or two trying to get some feedback, but needless to say, I was not hired on at this time.

Interview Questions

  • Nothing difficult or unexpected. On question was tell me about a time that you had to demonstrate a product to a customer.   Answer Question
  • Tell me about a time where you had to deal with a difficult situation and what was the result.   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Premises Technician Interview

Anonymous Employee
Anaheim, CA

I applied online and the process took 2 months - interviewed at AT&T in October 2011.

Interview Details – Applied online and got a call telling me where to take the initial IQ/skills test. After I passed, the hiring manager assigned me to a 1:1 interview where I met with a manager. You may or may not get a call back from the initial application. Not everyone is selected to take the test, and even fewer pass it.

Interview Question – What is a situation that you encountered while at your current work position in which you had zero preparation for? What did you do in that situation? Why?   Answer Question

Negotiation Details – No negotiation possible due to it being such a large corporation.

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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Premise Technician Interview

Anonymous Employee
Mobile, AL

I applied online and the process took 3 months - interviewed at AT&T in March 2011.

Interview Details – The process starts with the online application. If you pass that you will be required to take a skill test at a designated location. If you pass the skill test you will have an over-the-phone interview wit an recruiter. Once you passed the interview you will be invited to a real job preview which is a 1 hour presentation at one of the sites. If you are still interested after the interview you be required to take a physical and a drug test at a designated clinic. Once you passed that you be contacted by your recruiter to "negotiate" your salary and instructed on when you start orientation.

Interview Question – Why did you apply for this position.   View Answer

Negotiation Details – I wasn't much room for negotiation. I was basically given the ultimatum of taking their or nothing.

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Premises Technician Interview

Anonymous Employee
Commerce Township, MI

The process took 2 months - interviewed at AT&T in October 2009.

Interview Details – Getting to the interview after applying was the part that took the longest, wanna say around 7-8 months (only due to lack of work and lack of hiring) The Interview process was long and tedious, but not difficult. For the most part they wanna ,make sure you are competent and can function in a fast paced environment and think on your toes as things change constantly while in the field.

Interview Question – Why should AT&T hire you, what sets you aside from the next applicant to walk through the door?   Answer Question

Negotiation Details – Make sure that you are not planning on working part time and going to school as this job soaks up a better portion of your week and is only full time. They do not work with college schedule's as a number one priority is to meet the needs of the business, they have strict rules regarding attendance and a zero tolerance policy following your first warning in that area despite the reason (car trouble, car accident etc)

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Premises Technician Interview

Anonymous Employee
Saint Louis, MO

I applied online and the process took 4+ weeks - interviewed at AT&T in July 2010.

Interview Details – Due to popularity of their U-Verse service, the interview and hiring process is very streamlined.

Contacted via email to schedule phone interview, followed by aptitude/skills test, followed by second phone interview, then job offer (contingent on background check and physical/drug test).

Expect 6-9 weeks of paid on-the-job training. No benefits until 6 months of service.

Interview Question – How would you handle an angry customer?   View Answer

Negotiation Details – Negotiation power is very low in this economy.

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Premises Technician Interview

Anonymous Employee

I applied online and the process took 4 months - interviewed at AT&T.

Interview Details – Applied in July and finally received an email to take their Technical Test in September. The test can be either really hard or just hard depending on your IQ lol. My buddy has taken it twice and he failed twice...he's always been a little slow, if you know what I mean. IF you pass the test you get invited to an interview. Mine was the the following week. The interview consists of 2 supervisors/managers asking you 4 questions. That's it.

Interview Question – It was only 4 questions and all 4 were pretty easy to answer. I guess the hard question was "explain a time you had a problem with a customer and how did you resolve it."   Answer Question

Negotiation Details – No negotiation option.

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