I applied online and the process took 4 weeks - interviewed at AT&T in March 2011.
Interview Details – I applied online from AT&T's career's website. Within a few weeks, I received a call from a recruiter who sent information for some online assessments. After that there was an interview with the area's human resource manager. This was your typical job interview. Questions about past experience, overcoming problems, where you think you want to go in the next 5 years. A day later I received a call from the area HR Mgr to set up a store visit. This was not an interview but more a let's see if you fit, this is what we do, situation. Within a couple days, the recruiter called back with an offer.
Interview Question – All the questions during the interview with the area HR Manager were typical interview questions. Nothing too difficult or unexpected. Answer Question
I applied online and the process took 4+ weeks - interviewed at AT&T in August 2013.
Interview Details – I applied several times before I got an interview. Interview process was really smooth, easy questions just related to my past experience and customer service experience
Negotiation Details – They just match your previous experience and salary to make a good offer
I applied online and the process took 2 weeks - interviewed at AT&T in August 2011.
Interview Details – I went to a hiring fair with multiple copies of my resume, so should you. Managers played musical chairs and interviewed us, sometimes one on one, sometimes three managers all interviewing you at the same time. They ask easy questions, just be hungry to succeed and be the best aka top dollar winning rep in your store/district/area.
After you make it through that they will call you back and you will interview with a store manager, most likely your future store manager. If you pass that you either have the job or you may need to do one more interview with that stores area manager. All in all, it's the same questions, just another personality to entertain and make friends with before you get the job.
Interview Question – They will ask you something hard like what is your biggest challenge, or when did you need to reach out to your manager for help in the past. Be prepared to answer the where do you see yourself in 5 years question. EASY. Say making a ton of money as a sales rep still or working my way up into management. Answer Question
Negotiation Details – Straight up job offer. It's mostly the same for everyone unless you have a lot of specific experience. Hiring range is probably $14-17 across the county.
I applied online and the process took 3 days - interviewed at AT&T in June 2012.
Interview Details – Normal question and answer session with one of the local managers in the store. After that interview process you are matched up with a current employee and asked to observe some regular transactions to make sure that type of job is really for you or not.
Interview Question – Mainly just ask questions about previous sales experience and how you think you will do in a sales goal oriented position. Answer Question
Negotiation Details – Very straightforward. A woman in HR called me with their proposed starting pay and when training would start and the overall process went very quickly.
I applied online and the process took 1 week - interviewed at AT&T in February 2014.
Interview Details – I applied online and received an email to complete an online test. Fortunately, I passed the first test and proceeded to take a shorter survey that took about 30 min to complete. If you don't pass the first test you won't be able to qualify for an interview or any job that's similar. The next day I was called to schedule an interview at one of the at&t locations. You have to dress up in business professional for the interview and bring a copy of your resume. The interviewer greeted me and talked about the job and what it would entail. The questions were really standard.
Interview Question – What makes you a great candidate for this position? Answer Question
Very Easy Interview
I applied online and the process took 4+ weeks - interviewed at AT&T in September 2010.
Interview Details – You have to take a test online to qualify for the interview. Everyone who passed it mentions they answered the way they expected the company would want them to, not the way they really felt. After the online test I got a call and answered some more basic interview questions. I was told to come in to interview at an old hotel and almost didn't go because I couldn't imagine at&t would interview in such a place. We sat at round tables and waited while a bunch of big wigs interviewed us one by one. I was offered a job and paperwork for the basic drug testing stuff. Really not a big deal.
Interview Question – There really weren't any questions beyond basic interview questions. Nothing surprising. Answer Question
Negotiation Details – Everything is based off experience so don't expect to negotiate.
I applied online and the process took 5 months - interviewed at AT&T in February 2011.
Interview Details – it has been a couple years. I remember it took a very very long time to complete the entire process. I applied in October, had two interviews, and was offered a position in March.
Interview Question – Discuss a difficult customer situation and how you handled it. Answer Question
I applied in-person and the process took 1+ week - interviewed at AT&T in September 2013.
Interview Details – I applied online as a previous employee for the company back in 2009 so when I applied for it from the company website, they emailed me concerning my interest. After responding, they responded back via email to ask if I had worked for the company previous. This interaction actually helped me move forward quickly with the whole interview process. It took less than 2 weeks for the whole process to be completed and I started training a couple weeks after I was given the offer letter and accepted the position.
If it's your first time, I wouldn't stress too much about your resume. They're looking for people with great people skills and a positive attitude will get you a long way. After a few emails back and forth with the company wanting to know more about you, you'll find out if you've been considered for the position. The next step will be for a background check and drug test.
If you complete that process and you receive and email asking for you to meet, that is when you will receive a one-on-one interview with the manager of the specific store you will be working (usually, you'll apply for a position for a certain corp store near your area. If it's a call center, the process will be slightly different). I had to go to an interview with a panel of Area Manager, Regional Manager and the Store Manager who I was going to be working for. For this process, they ask you a series of questions to see if you're suitable for the position. Questions like "how would you react if one of your co-workers was stealing AT&T property" or "How would you handle a customer who has escalated (gotten angry) within the store about AT&T services/products?" They're testing you to see what you'd do, be honest though. They'll eventually find out if you're not telling the truth because trust me, it'll happen.
Finally, if all goes well, you will receive a congratulatory email which will have an offer letter attached for you to accept the position so you're pretty much through the door. This email will have one final survey for you to complete (took about 30mins) and then you'll be told when you start training which by the way, is all paid for.
That's pretty much all there is to it so good luck to all of you and hope to see you become part of our huge family here at AT&T (I should be a recruiter).
Interview Question – There wasn't much difficulty with my interview or with any of the questions as I've been in this industry for years. Attitude goes a long way so I used as much charm and confidence as I could to show them that I am the person for the job. I haven't failed since applying and re-applying 4 years later, they still accepted me to work for them. Answer Question
Negotiation Details – It's pretty straight forward, you can put down what you'd like to have as your hourly rate and negotiation is up for discussion however, they do look for previous sales/retail/customer service experience and determine your wage from that. I didn't try too hard to show that I'm desperate or anything so I'd advise to do the same. Just be yourself, calm and confident.
I applied through other source and the process took 3 weeks - interviewed at AT&T in October 2010.
Interview Details – 1. Applied online 2. Assessment test 3. Phone call to hear your personality that leads to actual interview if they select you. 4 Interviewed with the Area Manger at the time and was hired on.
Interview Question – Question that always stumps would be what are you worst attributes and why? Answer Question
Negotiation Details – Not able to negotiate if you speak spanish you get paid just a few cents more and requires you take a test over the phone.
I applied through an employee referral and the process took 5 weeks - interviewed at AT&T in February 2010.
Interview Details – Apply and submit resumes online. There are 2 or 3 situational questionnaires with "No wrong answers" to gauge how you would handle certain scenarios. It seems easier if you are referred by a current employee. Most of my former coworkers were hired via referral. Most communications are done via email. Be very truthful specific because they background check and cross reference your info until the day you first clock in. There can be 1 or 2 months between the time they notify you that you are selected and the time you actually start work.
Interview Question – They will grab some random object (pen, sheet of paper, a picture frame) and ask you to convince them to buy it. View Answer
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