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AT&T Retail Sales Consultant Interview Questions

Updated Oct 19, 2014
Updated Oct 19, 2014
192 Interview Reviews

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Interview Experience

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8 people found this helpful  

Retail Sales Consultant Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

phone interview, in person interview, 3 weeks training may put you up in a hotel depending on the location of training. vigerous training process long days lots of lecturing and paperwork

Interview Questions
  • when was a time you were faced with a challenge and how did you deal with it   Answer Question
Negotiation Details
salary is pretty set
Accepted Offer

Other Interview Reviews for AT&T

  1.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in Guaynabo, PR
    Anonymous Interview Candidate in Guaynabo, PR
    Application Details

    I applied online. The process took 4+ weeksinterviewed at AT&T.

    Interview Details

    Interviewer was nice. It felt more like a conversation than a job interview. Interview lasted 30 minutes. The focus on the interview was on sales pitch t9 customers and how would you manage difficult situations. Have a second interview next week. So I guess I did well :)

    Interview Questions
    No Offer
    Positive Experience
    Difficult Interview
  2.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied through other source. The process took 1+ weekinterviewed at AT&T.

    Interview Details

    you meet with the hiring manager, manager of the store as well as assistant manager. it is a very easy process as long as your "normal" and don't say anything to left field. the longest process is the online tests and drug test, and background. Once you pass that your basically home free.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took a weekinterviewed at AT&T.

    Interview Details

    Received an email one week after applying online. Received two face to face interviews in one day. Hired on the spot following the second interview. The process was very easy.

    Interview Questions
    Declined Offer
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  5. 1 person found this helpful  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 8 weeksinterviewed at AT&T in October 2014.

    Interview Details

    Apply throught internet. Once AT&T accept application, it sends an email for you to take a test within 5 days which takes about 45 minutes. Only email communication until it send you an email for the interview with ATT staffing persong at AT&T store. The interview comprises of three sections with your resume, job description and general Q&As.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6+ weeksinterviewed at AT&T.

    Interview Details

    I applied online, a phone screen (15 minutes) followed about 3 weeks later. About a week after that I met with an HR manager (10 minutes) who arranged with me to meet with the store manager (15 minutes). Finally I met with the Area Manager (30 minutes) who went over commission structure and expectations. The entire process took about 2 months total.

    Interview Questions
    • You will be asked to give sales pitches for non-essential items and services (Jambox, beats, high data mobile plans)   View Answer
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate in Killeen, TX
    Anonymous Interview Candidate in Killeen, TX
    Application Details

    interviewed at AT&T in October 2014.

    Interview Details

    Process was pretty easy. Applied and got call from hiring recruiter. Interviewer tried to intimidate me but was able to be confident in all my answers. Waiting for second call for interview with Store Manager

    Interview Questions
    • Tell me about a time you handle to handle a difficult customer and how did you overcome?   Answer Question
    Negotiation Details
    Salary pretty much predetermined
    Accepted Offer
    Neutral Experience
  8.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at AT&T.

    Interview Details

    I had relocated to a different state, and was in need of work. Though out of my industry I thought I was qualified for the job. So I had first interview at the corporate office went extremely well, so I got an in-store interview went well, thought I had the job walked me out.."just how the company makes them do with there customers" and she said expect a call within the next 7 days. Didn't hear a thing. Called back left voicemails no call-back. The position has been filled would of been nice. In reality they did me a favor but what happend to common courtesy...?

    Interview Questions
    • There were no difficult questions typical sales, teamwork, and situational questions.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  9.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The process took a few weeks. I was contacted by phone and set up an interview with the regional hiring manager, and she asked typical sales questions. I did not end up getting an offer due to my lack of sales experience on my resume.

    Interview Questions
    • Tell me about a time you were particularly proud of how you dealt with a customer.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  10.  

    Retail Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at AT&T.

    Interview Details

    Applied online about 2 months ago, received a call from an HR recruiting company, asked a few questions to see if you fit the job, gave interview with store, arrived at interview date along with 50 others. It was a large hiring event after all, waiting for news this and next week as told.

    Interview Questions
    • How have you handled a situation where a coworker was breaking the rules?   Answer Question
    No Offer

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