AT&T Retail Sales Consultant Interview Questions & Reviews
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Updated May 24, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings 
“Average” Interview
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Interview Experience [?] Based on 6 ratings
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| 1–6 of 6 AT&T Interviews | Sort by |
Retail Sales Consultant at AT&T
Posted May 24, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2008 in Houston, TX (took 2 weeks)
Filled application out......took the questionaire....Had phone interview with someone in HR....then an in person interview......received the offer call and accepted it.
Interview Questions
Negotiation Details
I just accepted the offer. I didn't ask for more at the time
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Consultant at AT&T
Posted Apr 27, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2012 in New York, NY (took 4+ weeks)
It all started when I applied online March 16th 2012. I applied to a bunch of different stores, I received the invitation to take the assessment which is roughly 114 multiple choice questions followed by a morality test. After completing the assessment it stated that I met minimum qualifications. I received a phone call about 3 days later from HR stating that they would like me to go in for an interview with the area Hiring Manager.
I went to met with the local hiring manager. Interview lasted approx 1 hour consisted of normal questions. Why ATT, Describe a situation in which you went about and beyond for the customer, name a time that you could not help a customer. They use the STAR system to get your responses, forgot what it stands for. The hiring manager then told me that I moved on. You need to show them that you are about making the customer happy. The customer is NUMBER ONE! Showcase your talents show them you know the products.
About week later I received a call to go into a store for an RJP which is realistic job preview. This consisted of a 1:1 interview with the store manager. After the interview you are asked to shadow a rep to see what working at att is all about. During this time be very friendly ask question but don't be to intrusive because the rep gives feedback on you. If your shy or you feel like your not a talker you probably wont move on. Smile a lot make sure they know you are hungry and want the job.
After about a month of going on RJP'S I was finally offered a position and accepted.
Interview Questions
Negotiation Details
There is no negotiation, based on experience
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Consultant at AT&T
Posted Mar 1, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Lynnwood, WA (took 2 weeks)
- Spoke directly with the Store Manager in person
- Applied online
- Followed up
- Accepted a Phone interview
- Interviewed with the Store Manager and Assistant Store Manager
- Dress business casual, speek energeticly, do research on the company, and be humble
Interview Questions
Negotiation Details
Wasn't able to negotiate pay. Pay is based on experience. Be as accurate as possible on your resume in terms of similar experience.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Consultant at AT&T
Posted Jul 14, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Fort Worth, TX (took 2 days)
I thought the whole process with AT@T was fair, good and done in a short amount of time, after they make the initial first contact. It might take them a while to initially contact you, but if they do, then you have a good chance to get the job.
Interview Questions
Negotiation Details
There really is no negotiation, if you get the job the hourly salary is already set, and you have the opportunity to make a minimum of $1200 in commission if you meet the metrics set out.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Consultant at AT&T
Posted Aug 4, 2010
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2008 in San Antonio, TX (took 1+ week)
sloppy and disorganized. the managers are typically idiots with barely a high school education, so they're easy to manipulate
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Consultant at AT&T
Posted Jul 30, 2009
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2008 (took 2 months)
You are selected for an interview based on your resume, so make it good. Communication experience is a plus. I was interviewed in August and didn't start paid two week training until November. It's usually away from home with expense reimbursement. Interview questions follow the STAR format (name a Situation or Task, what Actions did you take, what was the Resolution). They can be quite rediculous and are a terrible selection method, but hey what the hell. One to two in person interviews are typical.
Interview Questions
Negotiation Details
No Negotions. If you are an exempt employee you are placed in a "band" based on education/experience. This pay band is bargained for by the union so it's the same across the board.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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