AT&T Retail Sales Representative Interview Questions & Reviews
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Updated Mar 29, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 7 ratings 
“Very Easy” Interview
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Interview Experience [?] Based on 7 ratings
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| 1–7 of 7 AT&T Interviews | Sort by |
Retail Sales Representative at AT&T
Posted Mar 29, 2012
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2.0
Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Mar 2012 (took a day)
Management gave me the run around the entire time. Staffing and HR is extremely inefficient. Makes sense, staff at the retail stores are pretty incompetent. I guess people of higher caliber grow weary of AT&T's lack of regard for its interview process.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Representative at AT&T
Posted Dec 5, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Cincinnati, OH (took 4 weeks)
The hiring process was horrible. They took weeks to complete my Background check , had trouble verifying my previous job history in which they asked for W2s!!!! I would've told them to go to hell, but I really needed the position. I left halfway through training after getting another position.
Interview Questions
Negotiation Details
I didn't negotiate. But you can always negotiate! The base was $11.84 I believe.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Representative at AT&T
Posted Aug 1, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2011 in Austin, TX (took 2 weeks)
Several questions regarding "what if" retail sales scenarios and a couple of retention questions. The retail sales scenarios involved irate customers, features and benefits of the phones, return policy. The retention questions involved: how long do you intend to stay if hired, where do you see yourself in 5 years, etc.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Representative at AT&T
Posted Aug 24, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2010 (took a day)
I applied online and within a few days was scheduled for a phone interview with one of their recruiters. The phone interview consisted of basic questions including: a time you helped solve conflict management and customer service experience.
It was a script interview that was fairly easy. Very quick on their decision making. They let you know within a couple days.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Representative at AT&T
Posted Jul 27, 2010
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Sep 2009 (took 2 days)
The interview process started with a phone interview that was not very intensive. The second part of the interview was an all day event at their office as well as in the field. Although it was useful seeing the day to day duties, which were what steered me away from the job, I did not think a full day was necessary.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Representative at AT&T
Posted Jul 12, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2010 in Atlanta, GA (took 4 weeks)
At&T takes a while to respond and their website can be a real pain. There is no contact information so you basically have to sit around and wait for them to contact you.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Representative at AT&T
Posted Jul 28, 2009
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2009 (took a day)
I applied online and within a month I received an email asking me to arrive at a hotel so they could do interviews. This was an open interview since the time frame was open. I arrive at the hotel and they have representatives waiting to talk to you. I showed my resume and because I lacked sales experience they told me I should reapply for a customer service representative. I did so and haven't heard back from them. :(
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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