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AT&T Retails Sales Representative Interview Questions & Reviews

Updated Mar 5, 2014
All Interviews Received Offers

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Interview Experience 

53%
21%
24%

Interview Difficulty 

49 candidate interviews Back to all interview questions
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Accepted Offer

Positive Experience

Average Interview

Retail Sales Representative Interview

Anonymous Employee

I applied online and the process took 3 weeks - interviewed at AT&T in March 2011.

Interview Details – Applied online, contacted by recruiter, phone interview, in person interview, realistic job preview, offer.

Interview Question – Basic interview questions.   Answer Question

Negotiation Details – none.

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No Offer

Negative Experience

Average Interview

Retail Sales Representative Interview

Anonymous Interview Candidate

I applied online - interviewed at AT&T in May 2013.

Interview Details – Telephone interview with recruiter then with hiring manager.

Interview Question – none almost all situational sales questions   Answer Question

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Accepted Offer

Neutral Experience

Average Interview

Retail Sales Representative Interview

Retail Sales Representative
San Diego, CA

I applied online and the process took 3 months - interviewed at AT&T.

Interview Details – Lengthy hiring process. Took three months to get hired. Phone interview, in person interview, drug screen, background, credit and employment check. general interview questions...make sure you tell them "you like to help people."

Interview Question – They ask average questions.   Answer Question

Negotiation Details – None, there is not budging on the hourly wage unless you are bi lingual.

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Accepted Offer

Neutral Experience

Retail Sales Representative Interview

Retail Sales Representative

I applied through an employee referral and interviewed at AT&T.

Interview Details – It's change so much since I've started, but you basically train for about three weeks, while some of that time is in the store you're hired, the other in a trainning location.

Interview Question – Mostly role-playing. Make sure you're confident in sales   Answer Question

Negotiation Details – No negotiation. Pretty set in stone of what they offer you hourly due to union.

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Accepted Offer

Neutral Experience

Retail Sales Representative Interview

Retail Sales Representative

Interviewed at AT&T

Interview Details – Quick if qualified and non responsive if not qualified

Interview Question – typical interview questions with some situational questions   Answer Question

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No Offer

Neutral Experience

Average Interview

Retail Sales Representative Interview

Retail Sales Representative
Knoxville, TN

I applied online and the process took 4+ weeks - interviewed at AT&T in August 2013.

Interview Details – The process was kind of long and drawn out. I first went through a phone interview, on which I was scheduled for another interview with a regional hiring manager. The first and second interviews went well. After the first two interviews they scheduled a "Realistic Job Preview". The job preview/interview went well.

Interview Question – The hiring manager asked me to sell him a pen.   Answer Question

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No Offer

Positive Experience

Average Interview

Retail Sales Representative Interview

Retail Sales Representative
Memphis, TN

I applied online - interviewed at AT&T in September 2013.

Interview Details – Just completed the first interview for a retail sales rep with the AT&T hiring manager. I enjoyed the thoroughness of the questions and the in-depth explanation of AT&T's expectations. The interview lasted an hour or so. My interviewer was extremely courteous and very well-informed about any questions I asked.

Interview Question – Most difficult question- when was the last time you received negative feedback? how did you respond?   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

Retail Sales Representative Interview

Retail Sales Representative
Portland, OR

I applied online and the process took 2 months - interviewed at AT&T in May 2013.

Interview Details – phone interview, interview with store manager and interview with district manager

Interview Question – what is one thing you hate most about yourself   Answer Question

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Accepted Offer

Neutral Experience

Retail Sales Representative Interview

Retail Sales Representative

Interviewed at AT&T

Interview Details – The current interview process involves meeting with a member of the HR team. They are looking for sales and customer service experience. Lots of "give me an example of a time when..." They primarily recruit from retail companies that have cellular or electronic sales. Think about challenging sales and customer services situations that you have had and how you overcame them.

Interview Question – The classic what are your three greatest weaknesses. Honestly don't get hung up on oddball questions the good recruiters keep to practical questions. If you flunk always reapply. They always need good sales people.   Answer Question

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No Offer

Negative Experience

Average Interview

Retail Sales Representative Interview

Retail Sales Representative

I applied online and the process took 2 days - interviewed at AT&T.

Interview Details – After the online application and assessment there was a phone interview which I don't like to begin with, so this may be a little bias but a lot of the questions asked were what you would expect but some were very vague and you can interrupt the question in a few different ways which makes it more difficult to know what there looking for and with phone interviews its hard to get your point across but overall it was pretty close to what I expected.

Interview Question – Most difficult customer to deal with during a sales call.   Answer Question

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