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AT&T Sales Associate Interview Questions

Updated Jul 18, 2014
Updated Jul 18, 2014
34 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at AT&T.

Interview Details

Typically, there is classroom training for 2 months, then 2 more of incubation. In incubation you are actually performing the job but under close supervision. I received an email telling me I had been turned down for a job, and then a week later received instructions wanting me to take a pee test. Weird.

Interview Questions
  • At the time the questions came from HR, not the interviewer. The decision is then made by HR, not the interviewer. It's based on the answers they wrote down that you gave them. The interviewer in this situation really just acts as a secretary.   Answer Question
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for AT&T

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at AT&T.

    Interview Details

    The process in not too difficult at all but , it can be a while before you hear from them after filling out an application, so be patient. They give personality test , test communication skills background check etc. I advise to go well dressed , not over dress and be prepared. Your ability to read and follow instructions will be necessary and ask questions if you have any doubts or aren't clear.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 daysinterviewed at AT&T.

    Interview Details

    one interview with several follow ups

    Interview Questions
    • explain a situation where you had to think on your feet   Answer Question
    Accepted Offer
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Hartford, CT
    Anonymous Interview Candidate in Hartford, CT
    Application Details

    I applied online. The process took 3 weeksinterviewed at AT&T in October 2013.

    Interview Details

    Took several weeks, 3-4. !st interview was a telephone with a corporate recruiter, just asking basics... can I stand for 8 hrs a day, am i comfortable assisting customers, basic stuff that if you are truly interested in retail you already qualify for.. mad me wonder what kind of riff raff they are weeding out! (I am a 15 year seasoned retail manager) 2nd interview was at a corporate office with an HR person, we chit chatted mostly, he was testing my interpersonal skills I supposed. The last interview was with a district manager, she asked the usual questions expected but then started asking me management interview questions (how to deal with employee conflict, training methods etc) and I was confused becasue i was expecting a sales associate interview! But i got through and she said she was considering me to progress very quickly in the company. Next I was contacted with a offer... a GREAT one too! and told I needed a background check and drug test... sadly I am also a drug charged felon and was denied the position becasue it was 7.5 yrs ago and they require at least 8 years past of clean record :( it would have been GREAT if I had known that earlier... why fall in love with me and have 3 stores fighting to have me only to deny me becasue of my past transgressions? :(

    Interview Questions
    Reasons for Declining

    more like i got an offer than they declined me on my criminal record

    Declined Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at AT&T.

    Interview Details

    Consisted of pc test and phone interview

    Accepted Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in Columbia, MO
    Anonymous Interview Candidate in Columbia, MO
    Application Details

    I applied online. The process took a weekinterviewed at AT&T in June 2012.

    Interview Details

    Online Application followed by telephone interview. Invited to interview with regional manager in store. Interview was very by the book - same questions asked to each perspective employee - alot of time explaining responsibilities and protocols. Questions included, why should we hire you when thousands of applicants want to work for ATT? I was then offered a follow up interview with the store manager which I declined.

    Interview Questions
    • Why you when I have thousands of applicants for this job?   View Answer
    Reasons for Declining

    junior staff are expected to work most evenings or weekends which is not possible for me at the moment.

    Declined Offer
    Positive Experience
    Average Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    The process took 2 weeksinterviewed at AT&T in March 2012.

    Interview Details

    I applied through a career listing on our university web page. I soon received and email to schedule a webcam interview. The software was easy to install, but for some reason the interviewer said I was the first this week to have it set up on time....(it was Thursday) The interview consisted of basic behavioral questions with a MAJOR emphasis on retail sales (big purchase sales) and leadership.

    Good luck!

    Interview Questions
    • Give me an example of you selling a big ticket price item?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate in Conyers, GA
    Anonymous Interview Candidate in Conyers, GA
    Application Details

    I applied online. The process took 2+ monthsinterviewed at AT&T in February 2012.

    Interview Details

    took sometime (2 months for the face to face interview. Simple straight to the point review star questions and you'll ace it.

    Interview Questions
    • Name a time when you had a disagreement with your supervisor.   View Answer
    Negotiation Details
    no negotiation
    Accepted Offer
    Average Interview
  9. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in Pensacola, FL
    Anonymous Interview Candidate in Pensacola, FL
    Application Details

    The process took 4+ weeksinterviewed at AT&T in October 2011.

    Interview Details

    i interviewed with att hr over the phone and in person. I liked the benifits offered but i did not like the money that was offered to me. The quota also seemed very extreme and not attainable. I might be a great opportunity but i didnt want to take a chance on it and see what happened

    Interview Questions
    • describe a difficult customer and how did u handle it   View Answer
    Declined Offer
    Neutral Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Toms River, NJ
    Anonymous Interview Candidate in Toms River, NJ
    Application Details

    I applied online. The process took 2 weeksinterviewed at AT&T in July 2011.

    Interview Details

    The process took about a month. It starts off with a phone screening followed by an online personality assessment. Its one of those agree, disagree, type deals. It asks how you would feel towards different situations you'll encounter in the job. Then you're called in for a small group interview at the store. They'll ask your typical customer service questions along with role playing a sales scenarios. When you do the role playing part for this, there is one very important thing to remember:

    After your small talk/greeting, product or service information, make sure to ask for the sale!

    Interview Questions
    • In your past experience, do you believe management provided the best and most timely information or training?   View Answer
    Negotiation Details
    Convince them your background in Sales is good enough and they'll bump up your hourly a few dollars. The commission rate won't change.
    Accepted Offer
    Positive Experience
    Average Interview

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