AT&T Sales Consultant Interview Questions & Reviews
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Updated Apr 12, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 10 ratings 
“Easy” Interview
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Interview Experience [?] Based on 10 ratings
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| 1–10 of 10 AT&T Interviews | Sort by |
Sales Consultant at AT&T
Posted Apr 12, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2012 (took 2 weeks)
I applied online, and got an email within a week. Set up an interview for the following week. I went to their Midwest headquarters and sat down and spoke with a hiring manager. Just the same old questions. No frills. No calls.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Consultant at AT&T
Posted Feb 24, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Chicago, IL (took 8 months)
I applied for AT&T about 8 months before. I received an Email telling me to call for an phone interview. During the phone interview, I was asked some questions about how my past work experience will help me at AT&T. At the end of the phone interview, she then scheduled me for an 1 on 1 interview. The 1 on 1 interview consisted of questions like why did you choose to apply for AT&T, describe a time you wish you handled a situation at work differently and other similar questions. I was also asked to sell them an item. At the end of the interview I was told I would hear from them in the next couple of days if they choose to schedule a 2nd interview. I thought the interview went well, I felt like I answered all the questions correctly and got a good vibe both managers who was in the room that they liked what they was hearing. Howeverly I did not recieve a call back and went online to check my job status and seen that they had choosen somebody else. A few people have told me that its pretty difficult to get hired unless you know somebody who works for the company. Idk how true it is but after what I thought was a good interview on my behalf, I can certainly believe it.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Consultant at AT&T
Posted Oct 6, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Houston, TX (took 1 week)
Well it pretty much goes like all the other postings around this website. A phone interview, personality test, and then 1 on 1 interview.
The interview is pretty basic and easy when you actually apply for it and get all the way to the actual interview. The only problem was that I had previously worked at a store and I was coming back to work for the company after a year. Everything was clear up my backgrounds, re hire status, etc.. The only problem that I had about this position was that I was interviewing for a full time position rather than a part time. Which in order to be a EOE a company must interview outside candidates for any job posting. Which in my situation I was interviewing with a current PT employee who was already working at the store. So obviously I didn't get the position because it make no sense to hire someone, train them, and assimilate them with a new team. I just thought it was straight up waste of time, effort, and money to have gone through the whole process. So I'm pretty much going to tell you about the position and the company because I'm never going to work at this company ever again nor waste my time ever applying to a position even if its that last job on earth.
1. Expect to work Retail hours and have no life. Why?. they over work everybody and they don't necessarily care because they have a high turnover for this position. 110 hr every 2 weeks is normal.
2. Expect to never grow or move up unless your planning on working for the company for 6 plus years. Every position is based on seniority doesn't matter if you nail the interview to move to another position.
3. They have a union which pretty much makes every thing worse. You have lousy, unmotivated, uneducated, bitter people that you will have to work with. Could benefit you could not depends on the store. If you are in a HIT store basically don't apply unless you can speak fluent Spanish. Remember its SALES!
4. The company has horrible benefits especially for PT workers. Pretty much all of your paycheck goes to cover those costs if you have kids forget about it. Plus you are commission which is taxed by uncle sam like crazy!. But you make 16-18 and hour depending on your location. Also you have to pay the Union. Which helps out allot especially if you have douche bag Managers who write you up for being 5 mins late.
5. You have point system which is 5 points and termination after. They are removed 6 months after the actual date you were late. 1 point for not showing up or being 30+ minutes late. Basically don't show up to work if your an hour late.
So if you are a looking for a job you think the above stuff is ok with you then apply. I just think that its my duty to make sure you guys have an idea of what your getting yourself into. Hope this helps.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Consultant at AT&T
Posted Jul 31, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Cedartown, GA (took a day)
Filled out online application,yhe next morning had a email stating I was set up to do testing the next week to foward my name and the email back to them.went in tested passed and2 months later received a call to come back in for a facve 2 face interveiw thats were I stand atm.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Consultant at AT&T
Posted Jun 10, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 (took 2 weeks)
It starts with an assesment then face to face interview then job offer.
Interview Questions
Negotiation Details
no. the starting pay is already set.
Other Details
I Applied Online and the interview consisted of an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Consultant at AT&T
Posted Feb 19, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2009 in Arlington Heights, IL (took 2 months)
First your screen online for qualifications, you must answer all questions from the companies perspective to be interview. Then you are invited onsite downtown Chicago, for a large group skills testing. If you pass you are assigned and interview date at the local office you've applied to. At the 1 on 1 interview, you speak to a manager or supervisor. they aske behavioral questions and questions based on actual experiences. The will give you an inkling if they like you and I was told, I pretty much had the job, They dont hide that well if they are impressed. Also you want to engage the interviewer and ask friendly question to show your level of interest.
Interview Questions
Negotiation Details
There's no negotiation needed. This role starts at 34,000 if you are college educated, and commision can land you at 100,000 realistically if your maintain top sales ranking.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Consultant at AT&T
Posted Feb 18, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2010 in Saint Louis, MO (took 3+ weeks)
Hiring is a slow process. Patience is required. Online submissions receive acknowledgment, but watch for e-mail requesting info about sex, race, and privacy disclosure. NO access to internal HR personnel to inquire about questions or application status. Interviews are SOAR format and easy if you are highly qualified. Good luck!
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Presentation, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Consultant at AT&T
Posted May 6, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 (took 1 week)
I filled out an applications online through Monster.com. About 3 days later I received a called from a recruiter randomly. We scheduled a phone interview for the next day. The questions I was asked weren't out of the norm. Right after the phone interview the recruiter scheduled a in person interview.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Consultant at AT&T
Posted Dec 31, 2009
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2009 in Grand Rapids, MI (took 4 weeks)
The first steps are basic personality and intelligence tests done online. The you get an email saying you have been chosen to move on to skills testing. You go to an ATT location and take a skills test where you role play acting as a customer service sales consultant who answers customer calls about their accounts. Once you pass the skills test you are asked to come to a face to face interview. In this interview you are asked a list of standard questions "tell me about a time when..........", then you are given a product description and a list of options. When they re-enter the room it is your job to role play a phone call where you are trying to find the appropriate product to sell to the client who has called concerning another issue. You are never asked any questions about yourself personally, your work ethic or values.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Consultant at AT&T
Posted Aug 11, 2009
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2009 in Fresno, CA (took a day)
I was only asked 4 questions during the interview, which are the following:
Are you currently employed?
What experience do you have in sales?
Tell me about a time you use your sense of humor to difuse a situation at work.
Are you competitive?
I must warn you I was only asked very few questions because I was completely unprepared for this interview!
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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