AT&T Sales Consultant Interview Questions

Updated Feb 2, 2015
Updated Feb 2, 2015
28 Interview Reviews

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Sales Consultant Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at AT&T.

Interview Details

It went by pretty quick. After I applied online the process took 2 weeks until I took my assessment test. Then they scheduled me for an in-person interview 1 week after I took my test. The interview was straight forward. 10 questions (customer service related/sales related). Basically the typical what would you do in certain situation type questions. Then we did some role playing. Basically he was playing the customer and I was the representative and I'm suppose to make a sale to the customer. The interview was about 45 mins long.

Interview Questions
Accepted Offer

Other Interview Reviews for AT&T

  1.  

    Sales Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at AT&T.

    Interview Details

    I liked everything from start to finish a very interactive process.They pretty much went through how your typical day would be.I had a panel of two interviewers and they all took turns in asking me questions.At one point a senior manager walked in and also had some questions for me.I was also asked to do some role plays and also sale a cable tv to some one who has never heard of it.

    Interview Questions
    • Describe how you would handle an irate customer?   View Answer
    No Offer
    Average Interview
  2.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Kennesaw, GA
    Anonymous Interview Candidate in Kennesaw, GA
    Interview Details

    Applied online and heard back from a recruiter about a month later. I did the required drug test and started training 2 weeks later. The interview was conversational; she wanted to see how well I could communicate with customers.

    Interview Questions
    • How would you react to an angry customers in a way that would make them responsive to a sales proposal afterwards?   Answer Question
    Negotiation Details
    The negotiation was pretty rigid; I was told that I could make additional compensation based on performance
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at AT&T.

    Interview Details

    The interview and hiring process at AT& T is a very good and selective process. The job requires someone that has good math, sales skills and a very fluid on the go. The first set of tests is designed to weed out those who are not very computer literate. It will also determine the level of professionalism and which a person handles customer service situations.

    Interview Questions
    • Describe a time where you had to overcome a difficult situation   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Consultant Interview

    Anonymous Employee in Miramar, FL
    Anonymous Employee in Miramar, FL
    Application Details

    I applied online. The process took 4+ weeksinterviewed at AT&T in September 2014.

    Interview Details

    I applied directly through att.com Sept. 1, received test invite Sept. 9. Took and passed the Employment Inventory (EI) & Call Center Audition (CC Audition) on Sept. 13. Went to Interview on Sept. 29. Interview followed a S.T.A.R. (Situation, Task, Action, and Result) method. The interview consisted of questions from a set list of questions. This was not a traditional interview, so make sure you prepare yourself with clear, concise, answers that are straight to the point. Interview covered Customer service, & sales related questions. Interview also included a roll play segment.

    Interview Questions
    • Give me an example of a time you had to persuade other people to take action.   View Answer
    No Offer
    Neutral Experience
    Difficult Interview
  6.  

    Sales Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter. The process took 5 weeksinterviewed at AT&T in June 2014.

    Interview Details

    Manager was an hour late to interview. I was offered a position and didn't accept bc of this treatment. The interviewer didn't have any eye contact or want to be conversational during the process. He sped through it.

    Interview Questions
    • Describe a situation where you had to overcome a difficult task and did so successfully. Explain the steps   Answer Question
    Reasons for Declining

    They just want warm bodies. I was treated as a number during the interviewing process. Person interviewing me was an hour late. They have some crazy base pay plus commission - base pay. I want a percentage of what I sell

    Declined Offer
    Negative Experience
    Average Interview
  7.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at AT&T.

    Interview Details

    Apply online then they will call u for a interview. Then u will go to training.

    Interview Questions
    Negotiation Details
    Pretty easy
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Sales Consultant Interview

    Anonymous Employee in Pittsburgh, PA
    Anonymous Employee in Pittsburgh, PA
    Application Details

    I applied online. The process took 5 daysinterviewed at AT&T in August 2013.

    Interview Details

    One on one and a hot, tiny room. He had generic questions to ask like always.

    Interview Questions
    • What is your best quality. Whenever I answered the question he questioned me on it.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  9.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Miami, FL
    Anonymous Interview Candidate in Miami, FL
    Application Details

    I applied online. The process took 5 weeksinterviewed at AT&T in January 2013.

    Interview Details

    This a very long and arduous process. The background check through hire rite is beyond extensive. The face to face interview itself was not that hard. You are told to try and sell products to the interviewer.

    Interview Questions
    • Why did your previous employer say you were too competitive.   Answer Question
    Negotiation Details
    They just came back with a salary, no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  10. 2 people found this helpful  

    Sales Consultant Interview

    Anonymous Employee in Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    I applied through a recruiter. The process took 8+ monthsinterviewed at AT&T in February 2012.

    Interview Details

    I applied for AT&T about 8 months before. I received an Email telling me to call for an phone interview. During the phone interview, I was asked some questions about how my past work experience will help me at AT&T. At the end of the phone interview, she then scheduled me for an 1 on 1 interview. The 1 on 1 interview consisted of questions like why did you choose to apply for AT&T, describe a time you wish you handled a situation at work differently and other similar questions. I was also asked to sell them an item. At the end of the interview I was told I would hear from them in the next couple of days if they choose to schedule a 2nd interview. I thought the interview went well, I felt like I answered all the questions correctly and got a good vibe both managers who was in the room that they liked what they was hearing. Howeverly I did not recieve a call back and went online to check my job status and seen that they had choosen somebody else. A few people have told me that its pretty difficult to get hired unless you know somebody who works for the company. Idk how true it is but after what I thought was a good interview on my behalf, I can certainly believe it.

    Interview Questions
    • Describe a time where you have to show extra emotional support for a coworker.   Answer Question
    • Describe a time when your work was critized and how did you handle it.   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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