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AT&T Wireless Customer Service Representative Interview
Posted Oct 21, 2009 2009-10-21 09:43 PDT
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2009 in Triadelphia, WV (took a day)
Simple personality test, computer simulation of answering calls, performing account maintenance and accepting payments. During the 1 on 1 interview I was told that I had qualified (unlike some that was testing with the group They were told they had failed the qualification), I was asked about previous jobs and experiences, basic interview stuff. About a week later I got a e-mail saying they were looking for someone with more customer service experience.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Personality Test.
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