AT&T Wireless Retail Sales Consultant Interview Questions & Reviews

Interview Details – Initial phone interview, second in person interview, then interview and job preview with store manager. After getting offered the position, I had to complete a background check and drug test to qualify.

Interview Details – First you will complete an online assessment
Next you will do a phone screen interview based upon outcome of online assessment
Then you will do a face to face interview
Finally you will get a follow up based upon face to face

Negotiation Details – Straight foreword, the job called for x amount, either you accepted it or declined. Not a position where you can negotiate salary and or commission

Interview Details – I was called within a week after submitted my resume. I interviewed with the store manager and the regional manager at the same time. They asked basic questions about what I would do in typical retail situations (angry customers, need to work on weekends and holidays). Then I went through 2 weeks of training.

Negotiation Details – No negotiation...here's your pay. Take it or leave it

Interview Details – Excellent rapport. Very supportive personnel that went out of her way to maximize my capabilities and allow me to get the position.

Negotiation Details – I had to do a drug test. An in store interview with the manager. Once the HR department ok'ed the process, it was a GO.

Interview Details – Dropped into a on-site interview, process took almost three hour but talked to three different manager.
A month later received a call with job offer and the next step in the process.
Drug test, and background check
Once everything is done, training begins. (One month training)

Negotiation Details – No negotiation was required, very good offer.

Interview Details – I applied online. Contacted the store manage by going into store, getting her card, and calling her. Let her know that I was extremely interested. Then, I received a call from HR letting me know I had an interview. The first interview was with the regional hiring consultant, and he just asked a series of specific questions/problems, where I had to relate personal life experiences to, and how I found an answer/solution. Then I was called back for a second interview by the store manager, and it was very similar to the first. I then was told that I had the job, and that I would be flying to and from my town to Dallas, TX for 4 weeks for training.

Negotiation Details – I was able to negotiate a very small amount. I would try to get $12/hr starting pay. (may not sound like a lot but you get raises very often and you also make around $1500 or more in commission per month.

Interview Details – This was back in 2007. Be advised at&t changes policies like newborns need diaper changes. Referred by a friend of the RSM. Online application with a 150 question personality test(standard common sense questions to make sure you're not crazy)One in-person interview with standard questions such as strengths and weaknesses, how you would handle customer questions and personalities, and questions about how you worked yourself out of difficult customer situations at past jobs

Negotiation Details – Took about a week. Got a phone call from HR with the offer and to schedule drug screening and background checks. Signed offer letter which is pretty much non-negotiable because its a union job with set pay rates

Interview Details – I was hired in a crash group outside of the normal pattern. I had been applying for any AT&T job I saw, and received two phone interviews followed by a hiring manager interview. Everything was pretty standard. My second in person interview was with the store's assistant manager and the district manager, since the store I was being hired in to had lost it's manager and had not had the new manager installed yet.

Negotiation Details – Union contract did not allow for negotiating - I was offered with all salary stated.

Interview Details – I applied online. I received a phone call about a week after that for a telephone interview. After the telephone interview I received another phone calling to schedule an interview with the hiring manager. I spoke to a HR professional and my Area Sales Manager. Both were pretty easy interviews. Then after about another week later I was offered the job. I had to submit to an extensive background check. They verified everything and if they couldn't get a hold of a previous employer I had to provide W2s.