AT&T Wireless Sales Support Interview Questions & Reviews

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Web: www.wireless.att.com | HQ: Atlanta, GA

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 2 ratings

1.5

“Very Easy” Interview

Interview Experience [?] Based on 2 ratings

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Negative	50%

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2.0

Easy Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Jul 2011 in Wellington, FL (took a day)

Interviewed with a very nice gentleman and it went very well. Was expecting a call for a second interview and never heard a thing. Eight straight years of retail support and sales experience and not even a second? No wonder they are one of the worst in customer service.

Interview Questions

Explain a time when you dealt with an upset customer.

Answer Question

Other Details

The interview consisted of a Phone Interview and a 1:1 Interview.

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1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jul 2009 in New York, NY (took 1 week)

I applied online, then was contacted by the senior manager of staffing. she liked my resume etc. i was selected with a few to meet with the district manager to hold the interview. The interview consist of him questioning experiences with prior companies ie; verizon and fedex. He offered the job right then and there and asked me what i wanted to do, sales or customer service sales support.
i chose sales support.