Abacus Credit Counseling
4.0 of 5 1 reviews
abacuscc.org Encino, CA 16 to 50 Employees

Abacus Credit Counseling Customer Relations Associatie Interview Questions & Reviews

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Customer Relations Associatie Interview

Anonymous Employee
Encino, CA

I applied through an employee referral and the process took 1 week - interviewed at Abacus Credit Counseling.

Interview Details – First contact initially by email to set up a date for phone interview. From there it was the basic phone interview with tell me about yourself and why you think you are a good fit for a customer relations role. The next step is a online chat interview. This consisted of a hypothetical situation dealing with a customer at a car wash. They are looking for speed in response with accuracy and customer service being paramount.

Interview Question – The most difficult aspect of the interview was the hypothetical. DON'T over think and you will be fine.   Answer Question

Negotiation Details – No negotiation and was very satisfied with the initial salary. After certification your salary increases and after a 3 month review you can hope to see a bump in salary.

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