Abbey National Interview Questions & Reviews

Interviewed Aug 2009 in Port Glasgow, Scotland (United Kingdom) (took 4+ weeks)

press advertisement followed by e-mail requesting application form submission. then further e-mail advising me to ring up and arrange a telephone interview. at this telephone conversation i was advised of a time to expect a call for the actual telephone interview. a couple of weeks later i was rang at exact time.
the telephone interview commenced after brief friendly introduction.

Questions :
For my National Insurance Number.
Experience of Cash-Handling and whether you have cashed up a till.
Would you mind if a colleague asked you to do something that was not in your job description?
Describe a time you worked as a team.
Describe a time you had to change your plans to meet a target.
How do you define customer service?

told at the end of interview that i would be progressing to next stage which i believe may be aface to face interview of assessment centre for presentations etc...

if successful expect 4 weeks training away from home [ except if you live in london i think ]

good luck