Interview Question


Abusive customers. If they get in your face and scream at

  you. How do you handle this?

Interview Answer

1 Answer


Show empathy, agree with the situation, write down their grievances, offer another cup or coffee or water, go to management and explain the situation. Get management involved. Work out a plan of action. And execute to take care of client and bring manager in to seal the agreement and the commitment.

Interview Candidate on Aug 14, 2010

Add Answers or Comments

To comment on this, Sign In or Sign Up.