Academy of Art University Interview Questions & Reviews
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Updated May 21, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 22 ratings 
“Easy” Interview
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Interview Experience [?] Based on 22 ratings
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Undergraduate Admissions Representative at Academy of Art University
Posted May 21, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Apr 2012 in San Francisco, CA (took 4 weeks)
I went to a job fair for AAU in San Jose in mid April after applying online earlier that week. I was pretty impressed by the job fair, except for the fact that I had to fill out a paper application after already completing one online and a lot of the application asked about what was already detailed on my resume that they had. Once I turned in the application an HR representative took me to another room to have a 1:1 interview. She asked me about my interest in the position, what my employment background was, what I am looking for in a work environment, a challenge I've faced in a work environment. I asked a couple questions about admissions, how it works etc. I passed the first interview and was offered a second, in person interview at the AAU headquarters in SF to meet with the hiring board. I signed up for the second interview the next week. Another bad note about the job fair-- it was at a hotel and I was there for less than 45 mins and with the validated parking I still had to pay $9!
For the second interview I drove to BART, paid for parking, paid for BART ticket and walked wo blocks in rain to the headquarters. I arrived at 9:50am for a 10:00 interview. I was told to go in and tell them I was there for an interview with HR, which I did. The man at the front directed me to the 6th floor. I went up, introduced myself and was asked to wait. It wasn't until 10:15 that I was told I needed to go to the 4th floor to meet with someone else. I went to the 4th floor and told the receptionist who I was there to meet with. I was asked to wait. After waiting another 20 minutes, I met with the director. It was another 1:1 interview and was extremely similar to the one at the job fair. It was very informational, I was told about the job, requirements, training, pay etc. After waiting over 30 mins for the interview, the actual interview only lasted about 10 mins. I was then asked to go back to the 6th floor to talk to my original interviewer in HR about benefits. I went back to the 6th floor and waited another 20 minutes. I spoke to the woman I met at the job fair and she told me about the benefits and pay offered to admissions officers; however, I wasn't quite being offered a position. I asked about next steps and she told me to expect a package in the mail the next week. After 3 weeks I figured they weren't interested, as I didn't receive said package, nor did I receive an email or phone call.
A month after my job fair interview I received a call from HR wanting to follow-up. I felt like she was conducting a survey about my experience as she asked about how my interviews went. I told her honestly it was hard to remember- it had been a while. I wanted to tell her that I waited over an hour for a less than 10 minute interview, but held my tongue. She asked on a scale of 1-10 how interested I was in the position. Then she asked about how my job search has been going, about other interviews-- I thought this was strange. Then she asked if I had questions, I told her not really (I'd heard all of this information 3 times now). She didn’t seem to know what I had been told about benefits before and was unaware that I'd been told I'd receive a package. When she told me (again) about the training I asked when it was as I had a commitment I couldn't change, she said they could work around it. Then she said, “I am giving you a verbal offer right now, are you interested, will you accept the offer?” I said I would need to think about it. Then she was very short with me and said, "I am sensing some hesitancy in you, are you interested in the position? We need to have people who are 100% on board." I asked another question about locations as this is important to me as I will be commuting a long way and she said "you know what, I am going to have to have someone else contact you." and she ended the call.
I have the impression HR people are under strict quotas and need to fill positions and if they have hesitancy they move on to find someone else to fill their quotas. Most employers will try to romance a potential candidate and sell the company/position. She did none of that. Never did she say how great AAU is, or the position has room for growth or a fun team environment. She was very factual, informative, and as if she was reading a script. Most people are hesitant to jump in headfirst, you need to get them to want to. Not here. I will not be accepting the verbal offer. I have learned 'verbal' is not good, I have nothing in writing to prove what this woman promised or told me. AAU appears to be very unorganized and as I was told in interview #2- they are trying to hire 50 more admissions reps in a short amount of time.
Interview Questions
Reason for Declining
I felt as though I was a number for an HR recruiter trying to fill a quota. I felt a lot of pressure to accept a 'verbal' offer that I was not 100% informed of and it felt disingenuous. I could forgive the delay in responding to me as I know recruiters are busy, but I felt as though this woman didn't care who I was, if I was interested or what my background or education was, all she wanted was a yes so she could check a box. Also, the commute would have been very difficult and I wasn't prepared to commit to a commute like that for a job I wasn't excited about or felt I could grow and improve at.
Other Details
The interview consisted of a 1:1 Interview.
More Academy of Art University Undergraduate Admissions Representative Interviews
Helpful Interview?
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No
Inappropriate?
Undergraduate Admissions Representative at Academy of Art University
Posted May 18, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2012 (took 2 weeks)
I went to a job fair, got a second interview right away. Interviewed with the same woman a week and a half later- she was very nice, seemed to like my answers... Didn't get the job and I have no real idea why.
From all the HORRIBLE reviews of how bad it is to work here though, I guess I'm glad about that..
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
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Helpful Interview?
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No
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Circulation Assistant at Academy of Art University
Posted May 8, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2011 (took 3 days)
Applied for a circulation assistant position for the University and got an email a day or two later informing me of scheduling a phone interview. The phone interview was scheduled to be in the morning but the person did not call and apparently showed up late for work. The interviewer apologized and told me to call instead the next day. Finally I called and the phone interview finally took place. The interview was sort of a buzz kill because the information about the job was very limited and when it was time for me to ask questions, she could not answer them and told me that those are great questions to ask the hiring manager. Afterwards, she told me that I should get a phone call within the next week.One week surpassed so I contacted the person who interviewed me. The interviewer was not available so I relayed a message to the receptionist to give to her. Shortly thereafter, I got an email informing me that they are moving on to another candidate. The experience was not the best and the miscommunication did not make that any better.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Undergraduate Admissions Representative at Academy of Art University
Posted May 2, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2012 (took 4 weeks)
I got the impression the Academy of Art is very disorganized. I was contacted after applying online by a recruiter who never seemed to be in her office and despite leaving a message and calling a number of times, I received no reply and forgot about it. Two weeks after I was originally contacted, I received another call from the same recruiter and had a brief phone interview. It didn't seem to matter how well you did in the phone interview as the recruiter told me at the end to contact her later if I wanted to come in for an in-person interview.
For my in-person interview, I was told to go to the 6th floor where I would be interviewing with an HR recruiter and two Admissions Department Hiring Managers. After checking in at reception and asking for the HR recruiter whose name I was given, I was sent up to the 6th floor where I waited for a few minutes only to be subsequently sent down to the 4th floor to meet with a different recruiter. The interview ended up lasting less than 20 minutes and was not a panel interview as I was told but a one-on-one with the recruiter, who was very nice and friendly.
I received a call the following day to come in for a second interview, which would last for half an hour and involve me meeting with several Admissions Department managers. When I checked in at reception, I was told I would be meeting with the same recruiter I had interviewed with for the first interview. It actually turned out to be the COO. Instead of this interview lasting half an hour and involving several managers, it was another one-on-one interview and was even shorter than the first, only 5-10 minutes and consisted of questions similar to those I'd been asked at the first interview. The COO wasn't rude or unfriendly but she didn't maintain eye contact as she was interviewing me, choosing instead to stare down at her paper while I was talking. Surprisingly hard to give a confident and eloquent answer when you can't gauge the reaction of your interviewer and are not even sure if they're listening. Also, for a job with a starting salary of 50k, you'd think their interview process would be slightly more rigorous.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
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No
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Undergraduate Admissions Representative at Academy of Art University
Posted Apr 11, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2012 in San Francisco, CA (took 2 weeks)
I was called by an HR recruiter within a week of submitting my application. The first phone interview was mostly informational with some general inquiries about job history, as well as more specific workplace scenario questions related to the position. At the end of this conversation, we scheduled an in-person interview. I met the same recruiter I had spoken with on the phone, and there was some repetition in the questions asked. The final round was a panel interview, again featuring a blend of questions related to the candidate's interests and expertise, and more workplace scenario questions. All in all, a very straightforward interview process, and I was impressed by the quick response time after each round.
Interview Questions
Negotiation Details
They offer you the job by phone and do not send out a written copy of the offer terms until after you accept. The recruiter is very accessible and friendly, and answers questions thoroughly by phone and email.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
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Helpful Interview?
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Administrative Assistant at Academy of Art University
Posted Apr 4, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2012 (took 2 weeks)
The skills test consisted of utilizing simple MS Excel functions (formulas) and composing formal letters on MS Word. The interview questions were straight forward, like asking my strengths.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
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Helpful Interview?
Yes |
No
Inappropriate?
Undergraduate Admissions Representative at Academy of Art University
Posted Mar 16, 2012 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in San Francisco, CA (took a day)
I got a call for a different job than the one I had applied to. The HR woman was nice enough during the phone interview and sent me the skills test. After taking the skills test I was called in for an interview with HR then a group interview with the managers. The HR interview was fine, but really long. I got the sense of it being a corporation like I have heard. I work at a different univeristy now and worked at another one in socal before this and this is NOT the same higher ed feel to it. It very much feels like a business. I was the first one interviewing with the managers who were cold, unfriendly, and to the point. At one point they said the position was not for someone who slacks off or is a slow worker or doesn't work fast...they made me feel like that's what they thought I was. They were pretty rude, and when I asked questions they almost look bothered that I did. When I left they said "well best of luck to you" as if they had made a decision right there. Nothing about being in touch or any friendliness at all. A week later I got a call from HR that the managers still hadn't decided and if I would like to still be kept in the loop. I said NO because if they hadn't decided by then, why would I want to be a second choice? Especially after how rude my managers would be! The job I ended up getting is much better. I still get emails from them since my resume is still on file..NO THANK YOU!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Skills Test.
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Helpful Interview?
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No
Inappropriate?
Admissions Advisor at Academy of Art University
Posted Feb 21, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took 3 weeks)
The phone interview consisted of questions regarding my sales background. After, there was an in person interview that was fairly standard. The process took a while, and in the end, I was declined the offer because I had applied both online and through a recruiter.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
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No
Inappropriate?
Customer Service at Academy of Art University
Posted Jan 18, 2012 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2012 (took a day)
Before I even had the chance to talk to them, I already knew things were not good when they called me at a date and time I had specifically said I wasn't available. When I finally got a hold of them I was interviewed on the phone by a very very strange lady, every positive response I gave, even though it was full of energy and excitement she would pause and act as though I was strange for giving a positive response. She was absolutely rude and uninformative. I learned zero about the actual position and the questions she asked had no relevance to my personality or how well I might be able to do the job. At the end of the interview she asked, "Well...If you REALLY want this position just e-mail me." hmmm so my saying "Yeah! Sure!" enthusiastically made it seem like I didn't want the position somehow.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Administrative Assistant at Academy of Art University
Posted Jan 9, 2012 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2011 in San Francisco, CA (took a day)
I applied to few positions online and got an email from a recruiter to schedule a phone interview. When she called me she sounded cold and immediately started by asking questions about my background, she even asked details about a job experience I had 5 years ago. I did not find the questions relevant and we did not discuss the positions she had. Few days later I received an email saying I had an appointment for a group interview, I didn't go.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
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