Glassdoor is your free inside look at Acer (Taiwan HQ) Helpdesk Engineer interview questions and advice. All interview reviews posted anonymously by Acer (Taiwan HQ) employees and interview candidates.
1 interview experiences Back to all Acer (Taiwan HQ) Interview Questions & Reviews
Acer (Taiwan HQ) Helpdesk Engineer Interview
Posted Aug 27, 2009 2009-08-27 19:54 PDT
Accepted Offer – Interviewed in Singapore (Singapore) Jul 2007 – Reviewed Aug 27, 2009
Interview Details –
The first interview was to see if i have a background of IT knowledge,
i was been ask about if i believe in customer service going for an extra miles.
My reply was that it depend on which industry we are talking about. If it is the hospitality and servicing line, yes, going an extra miles can be done, It is also depend on what the company belief in.
He then ask mi if i believe in customers is always right?
No, i dun believe customer is always right, but if customer is wrong, and we dun say that they are wrong, and no matter what they are throwing at us, we try to smile and assist him doesn't mean he is right. It just that we are showing our professionalism.
Interview Questions
- if i believe in customer service going for an extra miles. View Answer
- Do i believe in customers is always right? View Answer
-
Overall Neutral Experience
- Average Interview
Helpful Interview?
Yes |
No
Problem with this interview?
Interviews by Company
Flag this {0} as inappropriate
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
Oops!
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
