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Acosta
www.acosta.com Jacksonville, FL 5000+ Employees
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Acosta Interview Questions & Reviews

Getting the Interview  45 Interviews

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Interview Experience  40 Ratings

47%
27%
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45 interview experiences
Updated May 15, 2013
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Interview Outcome:   All No Offer Received Offer

Leadership Development Program Associate at Acosta

No Offer – Reviewed May 5, 2013

Interview Details – I applied for the position through my university's career connections system. I got an email telling me that they would like to schedule an interview with me, then after a week or two I went to have an interview with me. There was a senior business manager and a business manager to interview me. The interview almost took an hour to complete.

Interview Question – What was the most difficult challenge that you had to face, and how did you handle it?   Answer Question

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Claims Coordinator/Sales Support at Acosta

Declined Offer – Interviewed in Aurora, CO Aug 2012 – Reviewed May 1, 2013

Interview Details – Initial communication was good; I received a call shortly after submitting my application. The caller was professional, polite and upbeat. Then came the interview...I did arrive very early, so that is on me, but after waiting in reception and finally meeting who I was interviewing with, I realized she had passed within feet of me approximately 6 times while I waited. I was the only person waiting in reception and the receptionist had let her know I was there when I arrived. So, my first impression is that a professional would have introduced herself, possibly even noting that I was early, and asked me to wait until she was available rather than repeatedly passing by and simply looking at me like I was inconveniencing her.

Next, she escorted me to a conference room and seemed very frazzled. She explained that someone else was supposed to join her but that they were on a conference call. Her demeanor and tone said more than her words, she clearly felt deserted and was uncomfortable conducting the interview herself. Then she announced she would go ahead with the interview and hopefully the other person would join us soon (which never happened). The questions started off as pretty basic ones about customer care, then there were a few "what if" and "tell me about a time when" questions. The strangest questions were 2 or 3 that seemed to test my intelligence, or grasp of English, or education level...wasn't sure...they were the types of questions more often seen on the type of competency tests one completes online before/after meeting with the company, things like providing the definition of a word.

Having completed the several pages of questions that were on the prepared interview questionaire, she turned the pages over and dug deeper. Still seeming nervous and uncomfortable, she asked why someone with my credentials (management) was applying for what was essentially an entry level job. I told her that I had just left a very long career and was looking for my next very long career, I did not mind working my way up and actually looked forward to learning a different industry. Sure, I wanted to get back to management level, but that it was my responsibility to earn my way there. She then admitted that I had more experience than she did (although hers was considerable - she had shared her history with me in the first few minutes) and that she would be my boss and that it made her wonder if I would become very unhappy very quickly and either leave the company or try for her job. I was floored, this was not an interview conversation I had prepared for!

At that point I assumed the discomfort she had displayed the entire time was a result of her true feelings about my work history and I wondered if she was forced to interview me rather than having made that decision herself after reading my application/resume. So, the cards were now on the table. She said she would offer me the position if I really wanted it. I decided to be as bold as she was and flat out asked if there was room for advancement. She then told me what the starting salary would be (I assumed to see if I would gasp at how low it was - I have to admit that I did gasp) and then told me it would take me 20 years with this company to get back to the pay grade I previously earned and that management positions are usually filled by those coming in from the competition because they not only bring relevant experience, they bring some of their old customers.

So...now I had a bigger picture. She walked by me approximately 6 times in reception without being professional enough to introduce herself, she was clearly uncomfortable with my work history and did not want to interview me, and although she claimed she would offer me the job, it was presented more as a dare to take such low pay and try to work my way up the ladder with her standing firmly in my way. I did contact her again as a follow up, a thank you, and a "keep me in mind for other openings" gesture, but her response was even colder than she was on the day of the interview. Call me a fool, but I contacted her again (she is an "insider" after all) when a management position became available. Oh my, short of telling me to f*** off, she made it clear that she had the power to make sure I was never in a position with Acosta to be her boss. Yikes! Because of this one manager, someone who is clearly very insecure, I will never know what the true atmosphere is at Acosta.

Interview Question – Although the questions included what one typically completes on paper or online, they were pretty standard and boring...nothing that seemed intended to trick me into revealing something personal or negative. At first I was surprised at the lack of questions intended to inspire dialogue, but in the end I decided that the prepared questions probably at least resulted in a more fair interview process that could not discriminate against anyone.   Answer Question

Reason for Declining – Well, I sort received an offer. It was thinly veiled as a dare to take the job more than a "we would be pleased to have you" offer.

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Merchandiser at Acosta

Accepted Offer – Reviewed Apr 24, 2013

Interview Details – Phone interview to ask questions about your experience in merchandising

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Unit Manager at Acosta

No Offer – Interviewed in Tampa, FL Apr 2013 – Reviewed Apr 23, 2013

Interview Details – Been with company 7 years as a RCM ,aka merchandiser, had interview for Unit mgr position. The senior mgr. never asked about my experiences as mgr. from previous jobs, she did most of the talking on how she worked up, and her what she did on her days off.
came right out and said how company does NOT give raises, they spend on equipment.

Interview Question – was asked, what my supervisor would say about me, the thing is, in 7 years I had 7 supervisors, each one only worked with me once for only a few hours. Company looks at your performance with what's on your electronic review.   View Answer

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RCM at Acosta

Accepted Offer – Interviewed in Anchorage, AK Apr 2012 – Reviewed Apr 19, 2013

Interview Details – Standard... I've done this a hundred times. I use myself as a reference since I've been a business owner since I was fourteen years old. One bad thing is they failed to tell me there would be no raises. One good thing is they forgot to drug test me! I am clean from drugs, but drug testing is WRONG, WRONG, WRONG.

Interview Question – None. I know the game.   Answer Question

Negotiation Details – It is never a negotiation... I dictate my own terms, because I am my own man. I screwed up in this case and failed to set up a pay-raise schedule and found out 6 months later that the company doesn't offer raises, and believe me, I've performed!!

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Retail Service Merchandiser at Acosta

Accepted Offer – Interviewed in Mar 2012 – Reviewed Apr 7, 2013

Interview Details – A recruited called to screen me. They then e-mailed me an assessment to complete. There was a simple phone interview, I accepted the offer, took a drug test, had an orientation with my supervisor. I was told I would be trained but that never happened. A MONTH later I finally had my first project. Had to learn on my own.

Interview Question – Do you have previous experience?   Answer Question

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Merchandiser at Acosta

Accepted Offer – Reviewed Apr 2, 2013

Interview Details – Called and asked how to read a planogram and started the next week.

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RCM at Acosta

Accepted Offer – Reviewed Mar 19, 2013

Interview Details – Was told I would be doing a specific job, when started I was not doing that job. I was promised raises, never got one. Also I was told I could get tuition reimbursement, was given the run around about that.

Interview Question – Why do I not have kids?   View Answer

Negotiation Details – there was none

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Regional Sales Representative at Acosta

Accepted Offer – Reviewed Mar 13, 2013

Interview Details – A friend lined up the interview which was on the phone. Very basic. Mainly confirming what was on my resume.

Interview Question – Nothing difficult or unexpected. I was hired on the phone.   Answer Question

Negotiation Details – The only negotiation was about how much travel was involved and which hotels/motels I stayed in.

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Business Manager at Acosta

Accepted Offer – Interviewed in Minneapolis, MN Oct 2011 – Reviewed Mar 5, 2013

Interview Details – Standard interview questions. I wore a suit, while those with whom I interviewed were in casual attire

Interview Question – How do you handle difficult or impossible situations?   View Answer

Negotiation Details – Negotiated salary.

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